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Overview of new Nortel Networks Small Site Solution (Nortel Networks Confidential)
Introducing BCM 50 Author: Tom Price
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What is it? A new hardware and software platform evolution for Business Communications Manager class of products. A new platform that delivers the value of BCM (TDM and IP converged voice + applications) down to small sites 3 to 30 users, either in stand-alone or networked configurations Value based on overall system cost, including operations costs in installation and support costs and overhead costs and overall effectiveness.
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The Evolution of BCM We have taken all of the value of BCM!
All of the hundreds of Telephony features that have evolved from Norstar All of the Voice Processing features such as Voice Mail, Unified messaging, Auto Attendant and Customer Controlled Routing Call Center and CTI IP Telephony Stations and Trunks And Centralized Management BCM 200 BCM50 BCM 400 And delivered on a platform for the very small site!
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How does It fit in the Nortel Networks Portfolio of Solutions?
It fills an existing void for the very small site 3 to 8 Users 8 to 20 Users 20 to 100 Users 100+ Users Branch Office Solutions Converged Solutions Digital Solutions GAP SRG SBO Succession 1000 BCM 200 BCM 400 Op 11 3x8 CICS MICS
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BCM 50 Complements the BCM portfolio
Call Center BCM50 supports Basic Call Center with up to 10 agents and 2 skill sets. BCM200/400 adds Professional Call Center for more complex configurations IVR BCM50 Auto Attendant and Customer Controlled Routing can route calls to a Centralized IVR BCM200/400 provides on site IVR Router BCM50 has models with Ethernet Router with VPN, and DSL Router built in. BCM200/400 can support integrated Frame Relay and ISDN data Mobility BCM50 supports T7406 work space mobility up to 2 base stations and 6 handsets BCM200/400 supports IP or Digital mobility solutions
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Flexibility & Functionality
Start from a compact, VoIP capable main base chassis with support for analog trunks, analog stations and digital stations Add to this configuration using the BCM50 Expansion Chassis A full suite of MBM modules is supported Also available with a choice of 2 integrated router cards MBMs Supported 4x16 Combo ASM8 CTM4 CTM8 DTM BRI DSM16 DSM32 DDIM GATM4 GATM8 Compact Base Unit max 4 analog trunks max 4 analog stations max 12 digital stations max 32 IP stations max 24 IP trunks 2 RJ-45 LAN ports Expansion chassis Digital stations Digital trunking Analog trunking Analog stations ADSL to ethernet router - or Ethernet to ethernet router
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Flexible Configurations
Ports on the main chassis are enabled through the application of soft keys: Analog trunk interfaces, Analog station interfaces, Digital station interfaces, IP sets, IP trunks, Expansion interfaces. Capacity expansion is enabled by purchasing more keys for the base unit or through the addition of MBMs. This supports the creation of capacity based commercial bundles with a great deal of flexibility: Customers of the BCM50 will be able to choose and pay for the capacity they require. Optimize the pricing down to the smallest line configurations
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Traditional Voice + VoIP
Complete telephony feature set from BCM 3.6 All legacy digital telephone sets! Investment protection for existing Norstar and BCM customers 2 x 10/100 Ethernet LAN ports Up to 32 IP telephones i2004, i2002 and the new i2001 i2050 soft client DCHP server included for management of IP sets Up to 24 IP trunks H.323 V4 Internal H.323 routing table or external gatekeeper G711 A law, G729,A,B T.38 fax G.168 echo cancellation
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Flexible Installation Options
The main unit and the expansion chassis share the same plastic packaging Units can be stacked (with positive alignment features) for desktop or shelf mount configurations The compact size allows for side by side configuration to fit into a standard 19 inch rack mount . Tab details ensure that the two units are exactly aligned Wall mountable using the optional wall mount bracket which features an integrated cable management bay for tidy cable dressing Side by side and stack can be used in combination
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Front Panel Layout LAN Ports Expansion Ports Admin Button USB 19V
DC Power Power LED Status LED LAN1 LAN2 Expansion Admin Button Music In USB Analog Trunks, Digital Stations, Analog Stations Music-on-hold in, Page out Aux Relay LAN Ports 10/100 base T autosensing / autopolarity Expansion Ports Connection of MBMs via BCM50 expansion chassis Also provides 10/100 connection for crafts person direct access for OA&M – isolated from LAN for security while on customer premise Admin Button “Paper clip” accessible switch If pressed at a specified time during startup, will restore the unit to factory default configuration USB Supports external memory devices Can be used for backup and restore, key code files, start up files, etc for management simplification
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Expansion Chassis Plastic enclosure identically matches the main unit
Digital Trunk MBM MBM Ejector Expansion Port to Main Unit OAM Port 19V DC Power Plastic enclosure identically matches the main unit RJ45 connector for expansion to main unit FS256 + Ethernet OAM No “special” cable requirements – will work with a regular Cat 5 patch cable RJ45 (break out) for OAM Ethernet Allows craftsperson access directly to the BCM50 even when both expansion ports are in use
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Optional Integrated Router
Internet Access Wide Area VoIP Solutions Remote users, Network Access Small business class 4 port router Ethernet to Ethernet – or ADSL to Ethernet Based on Contivity 221 / 251 Product Multisite Secure VPN Capable Remote Management
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Built on “Nortel Corporate Linux”
BCM50 will be the first LPS product built on Linux Advantages include: Improved security environment Direct developer access to the OS layer for fast issue resolution Allows ownership of the strategic direction and ensuring an effective, long term support strategy Tap into a huge community for OS support and functions designed for the Linux OS Nortel Corporate Linux is a Nortel initiative first applied to our major call servers. Developed for the high reliability, secure carrier market In 2 years of exposure on the compact call server, there have been 0 linux kernel issues Fully supported in Nortel
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A New Management Structure
Why change the management structure? Simplification! Ease of installation New client application for management Framework is not specific to BCM50 “Data cartridge” gives the framework the personality to manage the BCM50 Future product direction could use this framework Standards based Transport using CIM-XML over HTTP(S) to access data model Used by client GUI and available to 3rd party management applications Task Oriented Simpler – Less clicking and more programming Supports traditional Norstar set based management Supports remote dial up management through a flexible internal soft modem connection to a remote client application Multi-element management using NCM
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Single Element Management
Set Based Existing Norstar management Coverage only for core telephony and core applications Allows those who are trained and efficient in using the Norstar methods to continue to use them Client Based Very fast intuitive presentation Standards based implementation (CIM-XML) Task oriented versus functionally grouped Lower the training hurdle Future proof architecture Complete FCAPS coverage
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Multi Element Management
IP Network Operations Center – NOC Network Configuration Manager - NCM Multi-element server and database Same client framework for the management stations located anywhere on the network PSTN Workstations Can be anywhere on the IP network or remote using modem off the PSTN network At any station, the framework can run a single element management session to a specific system or run multi-element back through the server
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Element Manager Example
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