1. Gain the Knowledge to Avoid the Avoidable שירה קמחי מנהלת תחום שליטה ובקרה מיקרוסופט ישראל שירה קמחי מנהלת תחום שליטה ובקרה מיקרוסופט ישראל Management Solutions

2. Agenda Dynamic Systems Initiative MOM 2005 Overview Beyond Microsoft SMS 2003 Overview System center 2005 Management Portal Questions and Answers

3. Development IT Operations End-UserExperience Features & functions Features & functions Ship date Ship date Service & availability Service & availability Formalized changes Formalized changes Get my job done Get my job done I don’t have time for IT I don’t have time for IT

4. System Definition Model Experience Monitoring Development IT Operations End-UserExperience Knowledge Across the Application Lifecycle

5. Manageability as a key attribute of applications and tools Complete set of products and tools for end-to-end management Fully instrumented platform supporting manageable apps Dynamic Systems Initiative “Designed For Operations” “Operationally Aware Platform” “Intelligent Management”

6. Stay Aware Identify your IT health issues before they become problems Effectively Respond Improve your efficiency through actionable best practices Be Accountable Support your IT operations through sharing of key information

7. MOM 2005 Stay Aware Identifying your IT health issues before they become problems through built-in application intelligence.

11. MOM 2005 Effectively Respond Improving the efficiency of your IT operations through actionable best practices.

12. Management Packs Out-of-box solution Facilitate preemptive monitoring Reduce time to diagnosis & repair Developed by Subject Matter Experts Microsoft (Developers, MCS, PSS) Third Parties (Dell, Siebel) Custom (LOB App)

13. Provide a definition of server health Rules - monitor wide array of server health indicators Alerts - calls attention to critical actionable events Knowledge - provides best practice guidance State monitoring - health of servers and applications Tasks - investigate and repair issues from the console Reports - measure operations performance and capacity Automatic discovery and deployment Management Packs

14. Examples Windows Windows Operating Systems Active Directory DNS service IIS versions 4.0 / 5.0 / 6.0 Windows System Resource Manager Server clusters Component Services (formerly MTS 2.0) Message Queuing (MSMQ) Distributed Transaction Coordinator (MS DTC).NET Framework Windows Internet Name Service (WINS) Windows SharePoint Services Network Load Balancing Routing and Remote Access service Terminal Services Integration Aprisma Dell: OpenManage HP Insight Manager Maranti Storage Networks Skywire Software SMARTS Tivoli Actional Amberpoint CA Unicenter Web Services Verita:s Backup Exec Microsoft Applications Application Center 2000 BizTalk Server 2002 Enterprise Edition Commerce Server 2000 Exchange Server 2003 / 2000 / 5.5 Host Integration Server 2000 Identity Integration Server 2003 Internet Security and Acceleration Server 2000 Live Communications Server 2003 (LCS) Microsoft Operations Manager 2000 Project Server 2003 Proxy Server 2.0 SharePoint Portal Server 2003 Site Server 3.0 SNA Server 4.0 SQL Server 2000 Systems Management Server 2003 / 2.0 3rd Party Management Packs Applications Citrix: MetaFrame XP Platforms eXc Software: IBM AS400, IBM z/OS, Unix, Linux Metilinx: Linux / Unix Devices JalaSOFT: Cisco Routers and Switches Dell, HP : Server Hardware www.microsoft.com/mom/downloads/managementpacks/

15. MOM 2005 Be Accountable Supporting your IT operations through sharing of key service level and performance information.

16. Operations Reports Management Pack Reports Capacity and Usage Reports Performance and Load Reports Security Reports Reliability and Availability Reports Configuration and Inventory Reports Ported MOM 2000 Reports Reporting Console

17. MOM 2005 Reporting

19. Extending MOM 2005 Management Packs (MP) Intelligent monitoring of server applications MOM Connector Framework (MCF) Interoperability with other management systems Extensible API and configuration Development of custom solutions

20. MOM Connector Framework (MCF) Other Mgmt Framework e.g. Tivoli, CA, HP ALERT! RESOLVED! MOM Connector Framework

21. More Than Microsoft

22. SMS 2003 Review

23. Customers’ Needs Today “Help me deploy key business applications reliably.” “Help me understand what I own and what I’m using.” “Help me protect my IT environment.” Tell me where I’m vulnerable Remediate vulnerabilities Provide enterprise control What hardware do I have? What software is deployed? What are my users actually using? Make business sense of it Line-of-business Productivity – Office Ensure reliable delivery

24. Customers’ Needs Today “Help me realize my IT investments.” “Help me support my mobile workforce.” “I need an enterprise-ready solution.” My business runs on my directory Address software application repackaging Leverage my investment in Windows Frequently disconnected Roaming behavior Don’t interrupt business Server-level management for my desktops I need scalability and reliability Ensure my solution is secure

25. SMS 2003 Capabilities Application Deployment Asset Management Security Patch Management Leveraging Windows Management Services Support for the Mobile Workforce

26. Software distribution  Supports all stages – Planning, Distributing, Reporting, Updating, Removal of software  Relies on Windows Installer Software distribution  Supports all stages – Planning, Distributing, Reporting, Updating, Removal of software  Relies on Windows Installer Hardware and software management  Built in Reporting mechanism Hardware and software management  Built in Reporting mechanism Patch management  Supports patch management for Windows and Office  Wizard based Patch management  Supports patch management for Windows and Office  Wizard based Mobile device support  Treat mobile devices as if they were standard PC’s  Fully aware of bandwidth available - BITS Mobile device support  Treat mobile devices as if they were standard PC’s  Fully aware of bandwidth available - BITS Leveraging on existing environment  Integration with Active Directory  Support of Windows XP capabilities Leveraging on existing environment  Integration with Active Directory  Support of Windows XP capabilities SMS2003 Capabilities

27. SMS 2003 Key Patching Components Scan Tools – MSBA standard Detect applicable patches and populate SMS database Windows and Microsoft Office, SQL Server, Microsoft Exchange, Internet Information Services (IIS), Microsoft Internet Explorer Sync Tools Periodically check Microsoft.com for updated catalog and scan tools Distribute Software Updates Wizard Helps administrators authorize and download software updates Software Update Installation Agent Enables administrator to control end user experience for enforcement and reboots Reports Various reports for software updates—machine as well as enterprise - level

28. SMS 2003 Patch Management How It Works Firewall SMS Site Server SMS Distribution Point SMS לקוחות Microsoft Download Center SMS Distribution Point 2.Scan components replicate to SMS clients 1.Download Security Update Inventory and Office Inventory Tools. Run inventory tool installer 3.Clients scanned; scan results merged into SMS hardware inventory data 4. Administrator uses Distribute Software Updates Wizard to authorize updates 6.Software Update Installation Agent on clients deploy updates 7.Periodically: Sync component checks for new updates; scans clients; and deploys necessary updates 5.Update files downloaded; packages, programs, and advertisements created/updated; packages replicated and programs advertised to SMS clients SMS לקוחות

29. Comparing Microsoft Update, Windows Update Services, and SMS 2003 CapabilityMicrosoft Update Windows Update Services Systems Management Server 2003 Supported Software and Content Supported Software for Content Same as Windows Update Services + WinXP Home Win2K, WS2003, WinXP Pro, Office 2003, Office XP, Exchange 2003, SQL Server 2000, MSDE Same as Windows Update Services + NT 4.0 & Win98 + can update any other Windows based software Supported Content Types for Supported Software All software updates, critical driver updates, service packs (SPs), and feature packs (FPs) All software updates, critical driver updates, SPs, & FPs All updates, SPs, & FPs + supports update & app installs for any Windows based software Update Management Capabilities Targeting Content to Systems N/ASimpleAdvanced Network Bandwidth Optimization Yes Patch Distribution Control N/ASimpleAdvanced Patch Installation & Scheduling Flexibility Manual & end user controlledSimpleAdvanced Patch Installation Status Reporting Install errors reported to user. Lists missing updates for accessing computer SimpleAdvanced Deployment PlanningN/ASimpleAdvanced Inventory ManagementN/ANoYes Compliance CheckingN/A No – status reporting only Advanced

30. *Customer uses Windows Update, another update tool, or manual update process for OS versions & applications not supported by Windows Update Services or Microsoft Update Choosing A Patch Management Solution Typical Customer Decisions Customer Type Scenario Customer Chooses Large or Medium Enterprise Want single flexible update management solution with extended level of control to update (+ distribute) ALL Windows OSes and Applications, as well as an integrated asset management solution Systems Management Server 2003 Want update management-only solution that only updates Microsoft software and initially supports Windows (Win2K & later versions), Office (2003 & XP), Exchange 2003, SQL Server 2000, and MSDE 2000 Windows Update Services* Small Business Have at least 1 Windows server and 1 IT administrator Windows Update Services* All other scenarios Microsoft Update* Consumer All scenarios Microsoft Update*

31. System Center Reporting Manager Reporting Manager

35. Questions and Answers שירה קמחי מנהלת תחום שליטה ובקרה מיקרוסופט ישראל Shirak@microsoft.com שירה קמחי מנהלת תחום שליטה ובקרה מיקרוסופט ישראל Shirak@microsoft.com

36. © 2003-2005 Microsoft Corporation. All rights reserved. This presentation is for informational purposes only. Microsoft makes no warranties, express or implied, in this summary.