1. Blended Learning Success leverage technology for optimal results the case of e-learning Argyris Stasinakis

2. is this your regular employee?

3. is the # 1 REASON for participation in non-formal education and training EU 27, Eurostat, 2007 data do my job better & improve my career prospects...

4. are the TOP OBSTACLES for participating in education and training EU 27, Eurostat, 2007 data NO TIME due to family & CONFLICT with work SCHEDULE... other obstacles: - too expensive - there is nothing nearby

5. is the #1 PROVIDER of non-formal education and training activities EU 27, Eurostat, 2007 data the Employer

6. Vocational training trends... more accessible > availability more relevant > to my work more flexible > delivery more useful > results bottom line impact personal development impact

7. Align People with Corporate Mission

8. e-learning is now more attractive than ever > content to talk about! > interactive, engaging, living experience > robust technology > high bandwidth availability > extensive reporting > high ROI, KPIs boost, business impact > low cost > reduced complexity

9. 3 Generations in Workforce Today

10. How do you Ensure Mission Success? e-learning Instructor Lead Training coaching & more blended learning

11. Efficient e-learning Tools! end-to-end experience Learning Management Systems + synchronous platforms GAMEware & other content (authoring tools) tracking & reporting feedback & human capital development planning Virtual Business Environment

12. E-LEARNING CONTENT EXAMPLES

13. webinars

14. interactive soft skills training course on customer service

15. interactive IT training

16. interactive role play course on customer service

17. Gaming & Simulation healthcare soft skills handling difficult patients

18. Role Playing & Simulation

19. Interpersonal skills role play

20. Virtual panorama

21. Mobile Learning Cross-Platform Support Content > context sensitive > position sensitive

22. Social Media as a Learning Tool

23. To Whom is e-learning Useful?  large organisations  large people networks  significant economies of scale  high ROI e-learning is utilised by the vast majority of multi-national corporations

24. e-learning in the Commerce sector? > over 30 million Europeans work in commerce (11% of the EU's GDP) > over 95% of the 6 million companies in commerce are SMEs > to achieve economies of scale for e-learning content creation... > training needs must be discovered collectively > people skills profiles must be monitored and regularly updated > professional qualifications is a useful framework for this purpose > the proceedings of this EuroCommerce project contribute to this goal

25. Human Capital Development & Corporate Communication global solutions partner www.wow.gr

26. Thank you! Argyris Stasinakis argyris.stasinakis@wow.gr +30.2106897740 www.wow.gr