1. Internet & City: Tampere, Finland Jari Seppälä 21.3.2003 jari.seppala@tt.tampere.fi

2. eTampere programme 2001-2005 Three main themes The knowledge base of research and training will be strengthened New business related to the Information Society will be generated Public online services will be developed and made available to all citizens Six subprogrammes Information Society Institute eBusiness Research Center Research and Evaluation Laboratory Business Accelerator Technology Engine Programmes Infocity  online services, training, access possibilities

3. On the citizens’ terms - traditional services available - technical level not beyond citizens’ skills - access possibilities and training

4. Infocity study on Tampere citizens, 10/2002: Internet users n= 501

5. www.tampere.fi Municipal services for townspeople, companies and visitors 24h More than 200 000 visitors in a mounth 30 % of the visitors surf to carry out their affairs

6. Bus timetables

7. Library services

8. Applying for rental housing

9. Joining electricity, water and waste collection Counting and monitoring consumption

10. Health care

11. Civic Participation via the Internet Feedback and discussion Questionnaires Interactive games etc.

12. Communities

13. eTampere Card model PaymentElectronic Administration + ISO 7816 standard contact smart card PKI certificates for authentication and digital signature ISO 14443 standard contactless smart card ePurse applicaton for fast payment, eg. in use in public transport and leisure

14. Why Tampere? - city strategy - manageable size and social capital to create large collaboration - ability to create visions and manage with those in information society - leading Finnish public on-line services available - world class ICT –competences like digital signal processing - unique entirety of research and education related to information society, communication, informatics and usability - remarkable R&D activities of corporations like Nokia and Sonera - experience and success stories how to develop innovations first in the world

15. More information: www.tampere.fi www.etampere.fi www.etampere.fi/infocity/programme/

16. www.tampere.fi/telecities2003