1. The Library as “HUB” Research Development ManufacturingFinance Infrastructure Services Strategy & Business Development Human Resources

2. (i) focal point; center of importance or activity DEFINITION: (i) confluence; a place where things or people come together SYNONYM: ManufacturingFinance Infrastructure Services Strategy & Business Development Human Resources Research Development

3. 20 th Century------- 21st Century Capital- Key source of wealth creation Making “stuff” Technology Focus on Technology in IT Return on Investment Industrial metrics- ROI, ROA, EVA, EPS etc… “Heroic” Leadership Real estate, Plant Equipment Information – Key source Making “Sense” Information Focus on Information in IT Return on Information New metrics “intangibles” Distributed Leadership Patents, Intellectual Property Goods and Services Customer Experience ManufacturingFinance Infrastructure Services Strategy & Business Development Human Resources Research Development

4. Attitudes Strategies ManufacturingFinance Infrastructure Services Strategy & Business Development Human Resources Research Development

5. Seeing ourselves as LIFE-SIZE ATTITUDES Seeing our world Differently ManufacturingFinance Infrastructure Services Strategy & Business Development Human Resources Research Development

6. “ To do things differently, we must learn to see things differently. Seeing differently means learning to question the conceptual lenses through which we view and frame the world, our businesses,our core competencies, our competitive advantage, and our business models.” Seeing Differently John Seely Brown ManufacturingFinance Infrastructure Services Strategy & Business Development Human Resources Research Development

7. Strategies/ Principles ManufacturingFinance Infrastructure Services Strategy & Business Development Human Resources Research Development

8. Add Value through Strategic Alignment ManufacturingFinance Infrastructure Services Strategy & Business Development Human Resources Research Development

9. Vision Create a compelling Vision ManufacturingFinance Infrastructure Services Strategy & Business Development Human Resources Research Development

10. "When you are inspired by some great purpose Some extraordinary project All your thoughts break their bonds Your mind transcends limitations Your consciousness expands in every direction And you find yourself in a new, great and wonderful world. Dormant forces, faculties and talents Become alive and you discover yourself To be a greater person by far Than you ever dreamed Yourself to be." --Patanjali ManufacturingFinance Infrastructure Services Strategy & Business Development Human Resources Research Development

11. Communicate Clearly & Consistently ManufacturingFinance Infrastructure Services Strategy & Business Development Human Resources Research Development

12. Partner Promiscuously ManufacturingFinance Infrastructure Services Strategy & Business Development Human Resources Research Development

13. Seize Opportunities ManufacturingFinance Infrastructure Services Strategy & Business Development Human Resources Research Development

14. Practice Persistence & Patience ManufacturingFinance Infrastructure Services Strategy & Business Development Human Resources Research Development

15. Embrace Change ManufacturingFinance Infrastructure Services Strategy & Business Development Human Resources Research Development

16. One of the great liabilities of history is that all too many people fail to remain awake through great periods of social change. Every society has its protectors of the status quo and its fraternities of the indifferent who are notorious for sleeping through revolutions. But today our very survival depends on our ability to stay awake, to adjust to new ideas, to remain vigilant and to face the challenge of change. Martin Luther King Jr. A Testament of Hope: The Essential Writings of Martin Luther King Jr. ManufacturingFinance Infrastructure Services Strategy & Business Development Human Resources Research Development