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Www.telesoft.in Call Data Analysis And More. Company Highlights Developing telecommunication software since 1991 More than 55 qualified people spread.

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Presentation on theme: "Www.telesoft.in Call Data Analysis And More. Company Highlights Developing telecommunication software since 1991 More than 55 qualified people spread."— Presentation transcript:

1 www.telesoft.in Call Data Analysis And More

2 Company Highlights Developing telecommunication software since 1991 More than 55 qualified people spread across 7 locations in India More than 3000 clients in India comprising of Multinationals, Five-star hotels and large business corporate International Presence – Users in –East Africa (Kenya and Uganda) –Middle East (UAE and Qatar )

3 Company Highlights Recognized for delivering reliable, technically competent and user-friendly solutions Area of specialization demands accuracy and reliability which is achieved using proprietary tools (own scripting languages and libraries) Quick turnarounds for development / customization Proven track-record with timely deliverables Tie-ups with leading PBXs like –SIEMENS- Siemens Ltd. (Business Comm. Division) –AVAYA - Avaya Global Connect Ltd. –NEC - Enkay Telecommunications Pvt. Ltd. –NORTEL - Global TeleSystems Ltd. / 3D Networks

4 Verticals Hotels / Motels / Hospitality Call Centers / Service Providers Legal Office Environments

5 Products for Office PSwitchView- Telephone Call Analysis Software (SMDR / IP / Auto update) PProducts - Unattended Fully Automatic Call Analysis Software (PScheduler / PMailer / PBudgeter) PCoreView - Centralized Call Analysis Software

6 www.telesoft.in PSwitchView 1.2 Base Product

7 PSwitchView Feather Ideal for small PBXs (up to 16 extensions) Single key report generation process CDRs are stored in binary encrypted format Always ON-SCREEN the last used extension and dialed number Reports like –Extension-wise Call Details –Trunk-wise Call Details Easy back-up and restore for daily incremental backups

8 PSwitchView 1.2 Suitable for small and medium sized KTS / EPABX systems Monitors outgoing calls Reports like –Extension-wise Call Details –Trunk-wise Call Details –Department-wise Call Cost Utilization Offers reference document for comparing telephone bills received from the service provider Highlights expensive and long duration calls Supports reversal / non-reversal phone lines along with duration filters to conclude near-correct call costs

9 PSwitchView 1.2 Mask specific destinations or destinations of calls made by few extensions in reports Preconfigured queries ease report generation process Safe guards data against accidental breakdown of computer by means of proprietary data management techniques Exports reports to several popular word processing, database, or spreadsheet formats Multi-operator billing

10 PBX PreProcess AccuProcess Reports Product Suite

11 PSwitchView 5.10 All features of PSwitchView 1.20, and Identifies official and personal calls Top 50 Reports –Expensive calls –Long duration calls –Users / destinations / cities / accounts / departments / trunks in terms of cost, or duration, or number of calls –Expensive Destinations (personal / official) Call billing for consultants, financial institutes, or service organizations where calls are made on behalf of their clients

12 PSwitchView 5.10 Project-wise call costs Smooth integration with third party software. –Online Processed data provided to third party software in HTML / EXCEL / TXT Use parameters to Customize reports Maintenance of Local Directory for official numbers –Helps in distinguishing personal / official calls –Segregated by color coding in reports

13 Informer A bridge between PSwitchView and the person accountable (eg: supervisor, administrator) for ensuring 24x7 healthy performance of PSwitchView Informer emails the health status of PSwitchView from time-to-time to the supervisor Emails all warnings instantly Factors that affect health of PSwitchView –Data Acquisition –Configuration –Other Warnings

14 PBX PreProcess AccuProcess Reports Product Suite Informer Unhealthy System Supervisor

15 Telesoft Presence 108, Supermarket, Monghibai Road, Vile-Parle (East), Mumbai - 400 057 Phone: 022-2615 5141, 26132001/02 Fax: 022-2615 4923, Email: telesoft@roltanet.com L V Business Chamber V Complex,# 2/2, 2nd Main Road, Vinayak Circle Palace, Gutahalli, Bangalore - 560 003 Phone: 080-23314513 Reliance - 9343784236 26/88, Sixth Cross Street,Trustpuram, Kodambakkam, Chennai – 600 024 Phone: 044=24838702 Reliance - 9382190248 / 9380645999 House No. 23-6-6/3, Hari Bowli, Hyderabad – 500 260 Phone: 9391189479 / 9440471112 Block L/J, Flat No. 6, Abantika Housing Estate, Kolkata – 700 039 Phone: 033-3438892 Reliance – 9433023439 34, Corner Market, Millinium Business Centre, Malviya Nagar, New Delhi - 17 Phone: 011-2667 5056/57 Reliance - 9313100534 / 9313058079 Rolling Hills, A-703, Phase – II, Baner Road, Opp. Smart Super Shop PUNE – 45 Phone: 020-27292775 Mobile - 9822059440 Pune Hyderabad Bangalore H.Q. B B B B B B B – Branch Office H.Q. – Head Quarters

16 www.telesoft.in Thank You


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