1. HPH NETWORK OF EMILIA ROMAGNA Connecting HPH activities to the objectives of the Emilia Romagna Health Policy Kyriakoula Petropulacos Head of Hospital Services for the Regione Emilia Romagna, Department of Health Mariella Martini Coordinator of Regional HPH Network, General Director of AUSL of Reggio Emilia Antonio Chiarenza Responsible for Health Promotion, AUSL of Reggio Emilia

2. Summary Emilia Romagna Health System Regional Health Plan Regional objectives and the HPH project Areas of common action

3. Factors of change Socio-demographical changes Patients increasing awareness and expectations A Welfare system at local levels Technological developments and innovative management models

4. Regional Health System 4.037.095 INHABITANTS 9 COUNTIES 19 HEALTH AUTHORITIES : 13 LOCAL HEALTH AUTHORITIES 5 HOSPITAL TRUSTS 1 ORTHOPAEDIC INSTITUTION 4.037.095 INHABITANTS 9 COUNTIES 19 HEALTH AUTHORITIES : 13 LOCAL HEALTH AUTHORITIES 5 HOSPITAL TRUSTS 1 ORTHOPAEDIC INSTITUTION

5. MAIN AREAS PUBLIC HEALTHDISTRICTHOSPITAL Health and Safety Veterinary services Public Hygiene Food safety Epidemiology Primary care Protected residential structures Elderly Pharmacy Mental health Home health care Drug addiction Mother and child Acute /High specialities Rehabilitation / Long Stay Day Hospital Specialist outpatients Psychiatric services Emergency services Prevention Health Promotion

6. REGIONAL HEALTH PLAN Creating a Health Service oriented towards: –HEALTH PROMOTION –The provision of services to the individual and to the community –The development of integrated service networks –Policies aimed at quality and the modernization of services

7. The hospital’s role (1) Promotion of a healthy life style Protection of health Prevention from diseases To create a healthy, safe and welcoming environment for patients and staff, To identify health determinants and improve health Cooperate with territorial services

8. The hospital’s role (2) Orientation towards the needs and expectations of patients and the community Integrate health promotion into routine care and treatment activities Identify and evaluate patients needs Encourage active participation Improve communications

9. The hospital’s role (3) Integrated care systems Global health care services Equal access to services Guaranteeing continuity of care

10. The hospital’s role (4) Orientation towards quality and the modernization of services Integrate health promotion into quality systems Transform the hospital into a learning organization Promote cultural and organizational change Exploit and enhance skills and ongoing professional development

11. PRIORITY AREAS OF ACTIONSHPH WORKING PROJECTS PROMOTION OF HEALTHY LIFE STYLES HEALTH PROTECTION HEALTH PREVENTION No smoking hospitals Food and Diet Intercultural hospitals Safety of the environment, staff and patients Comfort and Reception PATIENT ORIENTATION Informed Consent Therapeutic Education Health literacy Painless Hospitals Communication, information and health education INTEGRATED CARE Migrant Friendly Hospital Simplifying pathways to access Continuity of care Disease Management Pathways for the chronically ill Mental Health Promotion Integrated Clinical Documentation QUALITY AND MODERNIZATION Regional Accrediting and the HPH standard EFQM and HPH systems Development of human resources Quality as perceived and experienced by patients

12. HPH NETWORK OF EMILIA ROMAGNA Equal access to hospital Dignity, quality and safety in hospital Continuity of care after hospital