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IMC Tools and Their Link To Advertising Strategy
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IMC Tools Review Advertising Sales Promotions Public Relations Direct Marketing Viral (Buzz) Marketing
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The Brand Building Functions of Advertising - Goals To generate and sustain attention awareness, interest, recognition/recall To persuade the purchase decision To educate and/or inform the audience about the benefits of the advertised product To reinforce consumer behavior decisions
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Advertising Weaknesses May be perceived as negatively intrusive It clutters the message environment Does not ensure ACTION
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Sales Promotion – Goals Short term increase in sales To induce trial To provide incentives to buy more To reinforce advertising efforts To build trade support
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Two Categories of Sales Promotion Trade Sales Promotion (B-to-B) Consumer Sales Promotion
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Public Relations- Goals To build favorable relationships between an organization and its publics A vehicle that generates public “goodwill” on behalf of a company or brand
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Marketing-oriented PR Tools Mass Media Coverage (Publicity) Event sponsorships, cause-related marketing
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Publicity Tools News Releases, Press Conferences Special Events for Media…interviews, trips, etc. Sponsorships Cause-related marketing Avon & Breast Cancer Awareness American Express & Statue of Liberty Project
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Direct Marketing - Goals To generate… 1. a response in the form of an order (direct order) 2. a request for more information (lead generation) 3. a visit to a store or place of business for purchase of a specific product/service (traffic generation)
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5 Major Categories of Direct Marketing Direct Response Advertising Direct Mail Telemarketing Direct Selling (a.k.a. Personal Selling) Internet/Cybermarketing
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Viral Marketing – Purpose – To increase word of mouth communication about a brand or product – Commercial intent – To generate referral through unpaid communication channels – blogs, street teams, grassroots efforts, etc.
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Viral Marketing A.K.A. – Guerilla marketing – “Buzz” Marketing – Grassroots Marketing
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Example- Faberge Organics Shampoo If you tell two friends about Faberge Organics shampoo with wheat germ oil and honey, they'll tell two friends, and so on..and so on...and so on... --Faberge
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Contemporary Examples of Viral Marketing Email forwards User reviews/recommendations On-line reviews (You Tube, etc.) Paid bloggers
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