1. Training Workshop on Competition Policy and Law Administration for staff and members of the Trade Practices Investigation Commission Dealing with Unfair Trade Practices Day 1 Carl Buik Addis Ababa, May 2008

2. Carl Buik, Addis Ababa 12 May 2008 ‘Consumers not only benefit from competition, they activate it, and one of the purposes of consumer protection law is to ensure they are in position to do so.’ Mr Ron Bannerman Chairman Australian Trade Practices Commission Australian Trade Practices Commission

3. Carl Buik, Addis Ababa 12 May 2008 What are Unfair Trade Practices? Generally the term is used to describe businesses misrepresenting the products or services they are selling. Misrepresentations can be about almost any characteristics of a good or service, real or imagined.

4. Carl Buik, Addis Ababa 12 May 2008 Laws prohibiting unfair trade practices often include a general provision and more specific provisions addressing some of the more common types of misrepresentations.

5. Carl Buik, Addis Ababa 12 May 2008 Part V Consumer Protection Division 1 Unfair practices S 52Misleading or deceptive conduct (similar to TP Proclamation Article 10 (2)(c) S 53False or misleading representations S53AFalse representations and other misleading conduct in relation to land.

6. Carl Buik, Addis Ababa 12 May 2008 Part V Consumer Protection Division 1 Unfair practices S 53BMisleading conduct in relation to employment S 53CCash price to be stated in certain circumstances S53AOffering gifts and prizes that don’t really exist or which are impossible to win

7. Carl Buik, Addis Ababa 12 May 2008 Part V Consumer Protection Division 1 Unfair practices S 55Misleading conduct to which Industrial Property Convention applies S 56Bait advertising S57Referral selling

8. Carl Buik, Addis Ababa 12 May 2008 Part V Consumer Protection Division 1 Unfair practices S 58Accepting payment without intending or being able to supply as ordered S 58Accepting payment without intending or being able to supply as ordered S 60Harassment and coercion S63AUnsolicited credit and debit cards

9. Carl Buik, Addis Ababa 12 May 2008 Part V Consumer Protection Division 1 Unfair practices S 64Assertion of right to payment for unsolicited goods or services or for making entry in directory S 64Assertion of right to payment for unsolicited goods or services or for making entry in directory S 65Liability of recipient of unsolicited goods S 65Liability of recipient of unsolicited goods

10. Carl Buik, Addis Ababa 12 May 2008 Part V Consumer Protection Division 1AAA Pyramid selling Division 1AA Country of origin representations

11. Carl Buik, Addis Ababa 12 May 2008 Competition law provisions and consumer protection law provisions in a single law The Australian Trade Practices Act includes both competition and consumer protection enforced by the same authority: the Australian Competition and Consumer Commission (ACCC)

12. Carl Buik, Addis Ababa 12 May 2008 The similarity of UTP tends to suggest that the principle conducts addressed are reasonably universal even if the specific products and their dollar values differ.

13. Carl Buik, Addis Ababa 12 May 2008 UTPs and the TP Proclamation ? Could all workshop participants now please refer to the Articles of the Ethiopian Proclamation No. 329/2003 Trade Practices Proclamation ?

14. Carl Buik, Addis Ababa 12 May 2008 Means, motive and opportunity …

15. Carl Buik, Addis Ababa 12 May 2008 Where do UTPs fit in to consumer regulation? Prohibitions on UTPs are just one form of regulatory response to consumer problems in the market place. Regulatory responses include (but not limited to):

16. Carl Buik, Addis Ababa 12 May 2008   mandatory performance standards including product safety, technical performance   mandatory information provision requirements   mandatory minimum qualifications for the provision of certain goods or services

17. Carl Buik, Addis Ababa 12 May 2008   prohibition on very specific conduct, for example not selling food past it ‘used by date’.   Competition law

18. Carl Buik, Addis Ababa 12 May 2008 The great advantage of UTP regulation as described here is that it built on the basic principle of ‘don’t lie’, a universal value.

19. Carl Buik, Addis Ababa 12 May 2008 Competition law as consumer protection regulation

20. Carl Buik, Addis Ababa 12 May 2008 Should prohibitions on UTPs be included in competition laws?   Competition authorities benefit from having a dual responsibility (competition and consumer protection).   Consumer protection generates good public relations.

21. Carl Buik, Addis Ababa 12 May 2008   In my experience the dual role is complementary in terms of staff management.   Consumers benefit from having a competition authority that also has consumer protection responsibilities.   Exposure to the administration of competition law can open the eyes of consumer groups to new options for achieving consumer outcomes.

22. Carl Buik, Addis Ababa 12 May 2008 Some other issues   Are unfair trade practices only relevant to consumers?   The internationalisation of unfair trade practices   Pro active non enforcement activities to combat UTPs

23. Carl Buik, Addis Ababa 12 May 2008 Some other issues   Future events   Representations of a technical nature   Securing evidence

24. Carl Buik, Addis Ababa 12 May 2008 Some other issues   Sanctions and Remedies   Empowering consumers