1. Defining excellence in learning resource provision: from peer review to quality toolkit Dr Andrew Eynon Library Resource Manager, Coleg Llandrillo Cymru

2. From standards to self-evaluation

3. From Guidelines to peer review

4. Format  Quality Indicators  Key Prompts  Examples of Evidence  Performance Indicators  Grade Illustrations

5. Benefits  Judge quality of performance against a common set of criteria  Identify patterns of service strength and weakness  Highlight best practice  Develop service improvement action plans

6. The future  Peer Review scheme  Welsh toolkit 2 nd edition  Scottish toolkit 2 nd edition

7. Toolkit for England  Meeting between CoFHE/CILIP, QIA and Ofsted May 2007  CoFHE to develop a toolkit in conjunction with CoLRiC

8. Toolkit for England - contents  Rationale  How to use the toolkit  Vision  5 KQs

9. Rationale  Need for detailed evaluation of LRSs  Need for guidance for practitioners  Need for guidelines for college managers  Follow model of best practice in Scotland and Wales

10. Vision  Need to highlight vital role of the LRS in teaching and learning  How LRSs can meet evolving student needs  How LRSs can and are adopting new technologies  How LRSs improve the student experience  How LRCs need to meet changing patterns of use

11. Key Questions  How well to learners achieve?  Does the service provide effective support to teaching, training and learning?  How well do programmes and activities meet the needs and interests of learners?  How effectively are learners guided and supported?  How effective are leadership and management in raising achievement and supporting all learners?

12. Key Question coverage  KQ1 – overarching question  KQ2 – academic liaison, use of ICT, reader development, information literacy  KQ3 – personalised learning, partnerships  KQ4 – Accessibility, induction, LRS support  KQ5 –staffing, quality, management & leadership

13. Structure  Quality indicator and key prompt  Who responsible  Performance indicators CoFHE guidelines CoLRiC Peer Accreditation Scheme Toolkit  Evidence

14. Grade illustrations  Indicative – what a grade 1 institution might look like  Real world examples  Examples for all 4 grades

15. Working Party  Steve Cropper (Wirral Metropolitan College)  Alex Talbot (Newcastle College)  Kate Gardner (Worcester College of Technology)  Lee Bryant (City of Bristol College)  Chrissie Turkington (JISC RSC North West)  Nicola Scott (Hackney Community College)  Jim Temple (North Trafford College)  Andrew Eynon (Coleg Llandrillo Cymru)

16. What next?  Toolkit to be published in hardcopy  Linked to CEL/QIA website as a model of best practice  Support material on CoFHE website  Hands on sessions using toolkit

17. FAQs E-mail: a.eynon@llandrillo.ac.uk Blog: http://andrewey.wordpress.com Slides: http://www.slideshare.net/AndrewEynon