1. Millennials Working Among Us Brian Stroup Area Complex Director Oregon State University

2. Outline 1. Introductions 2. What is a millennial? 3. What are the traits of a millennial? 4. How do we best work with millennials given their specific traits? 5. Questions and Reflection 6. Sharing of Ideas 7. Taking it to the next level 8. Closing Comments 9. Questions/Discussion

3. Learning Outcomes 1. Participants will know definition of a millennial 2. Participants will know traits of millennials 3. Participants will know the ways to best work with and retain millennial employees 4. Participants will develop a plan to implement at least one idea on their respective campuses to work with millennial employees best

4. What is a millennial?  Definition: Born between 1981 or 1982 and 2004? Roughly 20% of US population  Optimistic/realistic, Rewrite the rules, Tech savvy, Multitask, Nurtured  Generation Y

5. What are the traits of a millennial?  Special  Sheltered  Confident  Team-Oriented  Conventional  Pressured  Achieving Source: Howe, N. Millennials in the Workplace. ACUHO-I Webinar. December 10 th, 2009.

6. Special  Treat them as special and expect special work in return  Personalize recruitment  Formalize mentoring programs  Co-market/recruit to parents Links on websites for parents Hold event for parents to ask questions Source: Howe, N. Millennials in the Workplace. ACUHO-I Webinar. December 10 th, 2009.

7. Sheltered  Promote health benefits  Communicate long term career security  Hold protocol training  Keep resources available and accessible Source: Howe, N. Millennials in the Workplace. ACUHO-I Webinar. December 10 th, 2009.

8. Confident  Make clear that all tasks are important  Create forums for them to share and discuss ideas  Positive feedback is crucial  Recognition and praise very important  Foster an upbeat work environment Source: Howe, N. Millennials in the Workplace. ACUHO-I Webinar. December 10 th, 2009.

9. Team-Oriented  Recruit through peers  Use immersive orientation  Show your organizations role in the community Source: Howe, N. Millennials in the Workplace. ACUHO-I Webinar. December 10 th, 2009.

10. Conventional  Promote work/life balance  Provide training in soft skills (i.e. interviewing, etiquette, dress, punctuality, etc.) Source: Howe, N. Millennials in the Workplace. ACUHO-I Webinar. December 10 th, 2009.

11. Pressured  Provide tight cycles of feedback through: frequent check ins regular performance reviews (not once a year)  Offer internships and keep them once they’re “hooked”  If long term opportunities aren’t provided they will move on Source: Howe, N. Millennials in the Workplace. ACUHO-I Webinar. December 10 th, 2009.

12. Achieving  Integrate cutting edge IT into daily work  Give skills a name  Track progress for them Source: Howe, N. Millennials in the Workplace. ACUHO-I Webinar. December 10 th, 2009.

13.  Listen to them Quality time  Allow multitasking  Offer lots of support  Offer flexibility Other Ways to Work Best with Millennials

14. Question…  Which of the following statement regarding feedback represents millennials the most? Sorry to interrupt, but how am I doing? Once a year, with lots of documentation. No news is good news. Feedback whenever I want it, at the push of a button.

15. Neil Howe’s Top Suggestions  Treat them like VIPS  Co-recruit the parents  Find them early  Look after them  Offer them structure  Provide tight cycles of feedback  Don’t offer a “McJob”  Make them part of the group  Be active in the community  Take an interest in their success Source: Howe, N., Nadler, R. They’re Back. ACUHO-I Talking Stick. Nov./Dec. 2009.

16. Questions and Reflection  How have you or your department implemented one of the ideas discussed today to manage and/or retain millennial employees?  How can you or your department implement one of the ideas discussed today to manage and/or retain millennial employees?  What challenges do you see in implementing this change?

17. Sharing of Ideas

18. Taking it to the next level  Tool to take your idea to the next level on your home campus Goal setting worksheet  Keep it visible  Share it with your supervisor

19. Closing Comments  Resources to check out  Adapting to generational styles = individualized supervision  Roll with the resistance  Embrace and celebrate this generation  The next generation is coming…

20. Resources to Check Out  ACUHO-I Talking Stick – “They’re Back” Nov./Dec. 2009  Millennials in the Workplace Neil Howe and Reena Nadler  Millennials Rising: The Next Great Generation Neil Howe and William Strauss

21. Resources  Howe, N., Nadler, R. (2009). They’re Back. ACUHO-I Talking Stick. Nov./Dec. 2009.  Howe, N. (2009). Millennials in the Workforce. ACUHO-I Webinar. December 10th, 2009.  http://knowledge.wpcarey.asu.edu/article.cfm?articleid=1580 http://knowledge.wpcarey.asu.edu/article.cfm?articleid=1580  http://www.abanet.org/lpm/lpt/articles/mgt08044.html http://www.abanet.org/lpm/lpt/articles/mgt08044.html  http://humanresources.about.com/od/conflictresoluti on/a/generationquiz_2.htm http://humanresources.about.com/od/conflictresoluti on/a/generationquiz_2.htm  http://www.interchange- group.com/data/7%20Secrets%20to%20Working%2 0with%20Millennials.pdf http://www.interchange- group.com/data/7%20Secrets%20to%20Working%2 0with%20Millennials.pdf

22. Photo Credits  Slide 4 Photo: http://www.rtdna.org/media/pdfs/communicator/2007/sep/Millennials.jpg http://www.rtdna.org/media/pdfs/communicator/2007/sep/Millennials.jpg  Slide 5 Photo: http://elementaryteacher.files.wordpress.com/2007/09/helicopter- parents-photo-by-michael-elins-newsweek-may-22-2006.jpg http://elementaryteacher.files.wordpress.com/2007/09/helicopter- parents-photo-by-michael-elins-newsweek-may-22-2006.jpg  Slide 7 Photo: http://chronicle.com/img/photos/biz/photo_2089_wide_large.jpg http://chronicle.com/img/photos/biz/photo_2089_wide_large.jpg  Slide 9 Photo: http://edu.learnit- teachit.org/rawmedia_repository/7debdd57_2fdd_4895_98e8_4642b23bff42, http://edu.learnit- teachit.org/rawmedia_repository/7debdd57_2fdd_4895_98e8_4642b23bff42  Slide 10 Photos: http://www.silverliningchalets.co.uk/userimages/Pelvoux- w.jpg, http://www.div13.org/Update/2006Fall/WorkLifeBalance.jpg http://www.silverliningchalets.co.uk/userimages/Pelvoux- w.jpghttp://www.div13.org/Update/2006Fall/WorkLifeBalance.jpg  Slide 12 Photos: http://thedigitalprofessor.files.wordpress.com/2008/12/student_laptop.jpg, http://genystartup.com/wp-content/uploads/2009/07/gen-y.jpg http://thedigitalprofessor.files.wordpress.com/2008/12/student_laptop.jpg http://genystartup.com/wp-content/uploads/2009/07/gen-y.jpg  Slide 13 Photo: http://specialtyfabricsreview.com/repository/1/4318/large_1009_bs_1.jpg http://specialtyfabricsreview.com/repository/1/4318/large_1009_bs_1.jpg

23. Questions/Discussion Contact Information: Brian Stroup Area Complex Director Brian.Stroup@oregonstate.edu Office: 541-713-5134