1. This document is solely for internal use. No part of it may be circulated, quoted, or reproduced for distribution outside DCCV without prior written approval. July, 2007

2. CSR History CSR Example What’s for Dubai Standards & indices EFQM & CSR Framework CSR Maturity DCCV Services DCCV Direction Sector's Content  Generations of CSR  The Big Picture  UN Global compact  What next?

3. CSR History CSR Example What’s for Dubai Standards & indices EFQM & CSR Framework CSR Maturity DCCV Services DCCV Direction Sector's Generations of CSR CSR 1 Corporate Social Responsibility 60s, Philanthropy CSR 2 Corporate Social Responsiveness 80s, Response CSR 3 Corporate Social Rectitude 90s, Stakeholders CSR 4 Religion Source: Fredrick, 1998

4. CSR History CSR Example What’s for Dubai Standards & indices EFQM & CSR Framework CSR Maturity DCCV Services DCCV Direction Sector's Big Picture From 1993 to 2003, religious discrimination complaints filed with the U.S. Equal Employment Opportunity Commission (EEOC) increased 75%. (source: BSR) Companies that support employees' religious practices across a range of beliefs are less vulnerable to legal challenges involving charges of discrimination and harassment 48 %of U.S. workers reported that they had talked about faith in their workplace (Business week, 1999)  Approximately 1.6 billion people Source: factbook.net

5. CSR History CSR Example What’s for Dubai Standards & indices EFQM & CSR Framework CSR Maturity DCCV Services DCCV Direction Sector's Islam in the UK Queen Elizabeth I asked the Ottoman Sultan for assistance against the Spanish Armada 1649, came the first English version of the Qur'an, by Alexander Ross. The first large group of Muslims in Britain arrived about 300 years ago. They were sailors recruited in India to work for the East India Company, The next wave of Muslim immigration to Britain followed the opening of the Suez Canal in 1869 The first mosque in Britain is recorded as having been at 2 Glyn Rhondda Street, Cardiff, in 1860. Today about 2-4% of the population are Muslims.

6. CSR History CSR Example What’s for Dubai Standards & indices EFQM & CSR Framework CSR Maturity DCCV Services DCCV Direction Sector's Big Picture

7. CSR History CSR Example What’s for Dubai Standards & indices EFQM & CSR Framework CSR Maturity DCCV Services DCCV Direction Sector's Standards & Indices Inspirational Principles & Codes of Practices  Amnesty International  The SIGMA Project  Global Compact  Sarbanes-Oxley Act Management Systems, certification schemes & reporting Frameworks  EFQM framework for CSR  SA 8000  Accountability 1000 (AA1000)  ISO14000  ISO 26000  EMAS  Global Reporting Initiative (GRI)  Value Management System Rating Indices  Dow Jones Sustainability Index  FTSE 4 Good

8. CSR History CSR Example What’s for Dubai Standards & indices EFQM & CSR Framework CSR Maturity DCCV Services DCCV Direction Sector's The Global Compact Human Rights Principle 1: Businesses should support and respect the protection of internationally proclaimed human rights; and Principle 2: make sure that they are not complicit in human rights abuses. Labour Standards Principle 3: Businesses should uphold the freedom of association and the effective recognition of the right to collective bargaining; Principle 4: the elimination of all forms of forced and compulsory labour; Principle 5: the effective abolition of child labour; and Principle 6: the elimination of discrimination in respect of employment and occupation. Environment Principle 7: Businesses should support a precautionary approach to environmental challenges; Principle 8: Undertake initiatives to promote greater environmental responsibility; and Principle 9: Encourage the development and diffusion of environmentally friendly technologies Anti-Corruption Principle 10: Businesses should work against all forms of corruption, including extortion and bribery.

9. CSR History CSR Example What’s for Dubai Standards & indices EFQM & CSR Framework CSR Maturity DCCV Services DCCV Direction Sector's Human Rights UN (Social Capital): 1: The support and respect of the protection of international human rights 2: The refusal to participate or condone human rights abuses. Islam Right to lifeRight to a basic standard of livingThe Right to Individual FreedomFreedom of expressionFreedom of belief The Qur’an emphasizes the value of human life by equating one life with that of the entire people (Qur’an 5:32)

10. CSR History CSR Example What’s for Dubai Standards & indices EFQM & CSR Framework CSR Maturity DCCV Services DCCV Direction Sector's Labour Rights UN Labour Rights (Human Capital): 3: The support of freedom of association and the recognition of the right to collective bargaining; 4: The abolition of compulsory labour; 5: The abolition of child labour; 6: The elimination of discrimination in employment and occupation. Islam Hiring someone for unspecified work is invalid. The effort required must be stipulated, and workers should not be overburdened Wages must be paid and slavery is discouraged Working conditions must be safe.

11. CSR History CSR Example What’s for Dubai Standards & indices EFQM & CSR Framework CSR Maturity DCCV Services DCCV Direction Sector's Environment UN Environment (Natural Capital): 7: The implementation of a precautionary and effective program to environmental issues; 8: Initiatives that demonstrate environmental responsibility; 9: The promotion of the diffusion of environmentally friendly technologies. Islam Nature belongs to Allah and not to Man (Qur’an 4:126) Islam encourages moderation and discourages waste (Qur’an 7:31)

12. CSR History CSR Example What’s for Dubai Standards & indices EFQM & CSR Framework CSR Maturity DCCV Services DCCV Direction Sector's Anti-Corruption UN (Social Capital): 10: The promotion and adoption of initiatives to counter all forms of corruption, including extortion and bribery. Islam Corruption is forbidden Punished

13. CSR History CSR Example What’s for Dubai Standards & indices EFQM & CSR Framework CSR Maturity DCCV Services DCCV Direction Sector's The Global Compact Human Rights Principle 1: Businesses should support and respect the protection of internationally proclaimed human rights; and Principle 2: make sure that they are not complicit in human rights abuses. Labour Standards Principle 3: Businesses should uphold the freedom of association and the effective recognition of the right to collective bargaining; Principle 4: the elimination of all forms of forced and compulsory labour; Principle 5: the effective abolition of child labour; and Principle 6: the elimination of discrimination in respect of employment and occupation. Environment Principle 7: Businesses should support a precautionary approach to environmental challenges; Principle 8: Undertake initiatives to promote greater environmental responsibility; and Principle 9: Encourage the development and diffusion of environmentally friendly technologies Anti-Corruption Principle 10: Businesses should work against all forms of corruption, including extortion and bribery.

14. CSR History CSR Example What’s for Dubai Standards & indices EFQM & CSR Framework CSR Maturity DCCV Services DCCV Direction Sector's What next?  International Rating systems  Local conditions  Companies: don’t neglect it

15. CSR History CSR Example What’s for Dubai Standards & indices EFQM & CSR Framework CSR Maturity DCCV Services DCCV Direction Sector's Thank You