1. Distributed Collaboration for Whole of Society Crisis Response (WoSCR) Jeff Hansberger, Ph.D. Army Research Laboratory SL: Jeff Reanimator

2. WoSCR Community Value Short-term Arena for problem solving Access to expertise Quick answers to questions Improved quality of decisions More perspectives on problems Coordination and synergies across community Long-term Capacity to develop new strategic options Ability to foresee tech developments Ability to take advantage of emerging opportunities

3. The CMC Wave “RL is just one more window, and it’s not my best one.” Second Life: 400 million hrs in 2008, 60% increase from 2007 Facebook: Over 300 million users, 70% outside U.S. Twitter: Over 30 million users, 75% were added in 2009

4. Distributed Collaboration Awareness (Group & Activity) CoordinationCommunication

5. Asynchronous & Synchronous Collaboration Asynchronous Collaboration Synchronous Collaboration

6. Asynchronous Collaboration: Collaboration Portal Synchronous Collaboration: 3D Environment

7. Asynchronous Collaboration: Anytime Anywhere

8. Asynchronous Collaboration Supporting Awareness Group Awareness Community member profiles Relationships across organizations, individuals, locations, projects, and expertise Social network within crisis response Activity Awareness Crisis area activity monitor Collaboration Portal activity Member activity input

9. Asynchronous Collaboration Supporting Communication Live text chat Discussion threads Microblogging & mobile messages (e.g., Twitter) Email notifications

10. Asynchronous Collaboration Supporting Coordination Knowledge sharing Wiki Concept maps File sharing File activity monitor Community calender

11. Synchronous Collaboration: Social Presence

12. Synchronous Collaboration Supporting Communication Voice communication Single individual Multiple individuals Streaming video Text messages Public Private

13. Synchronous Collaboration Supporting Coordination Communication support Common work areas Shared presentation of information Shared access to resources

14. Collaboration Protocol: Integrating Synchronous & Asynchronous Collaboration

15. Synchronous Collaboration Collaboration Protocol Asynchronous Collaboration Synchronous Collaboration

16. Support your collaboration efforts for Crisis Response BOTTOM LINE