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Agenda Partner seminar 17 March 2009 About LEKAB
Kofax communication server Lekab Innovative solutions Summary Use SHORT bullets.
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LEKAB Communication Systems OY
Unified Messaging Solutions Juha Berger
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What we do We provide solutions for communication and information exchange to improve our customers efficiency Our Vision LEKAB:s vision is to be the world leading supplier of unified messaging solutions, for reducing costs, improve efficiency, availability and customer satisfactions to our customers business communication processes [OPTIONAL SLIDE] This is what we will talk about today, summarized. (tell them what you will say, say it, tell them what you just said)
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LEKAB LEKAB was founded in 1994, privately held
Solution Provider & System integrator Customers in four Nordic countries Offices in Stockholm and Helsinki > 300 customers The top largest Nordic companies are our customer 2008 LEKAB acquired Info Wireless AB Expansion in 2008: Turnover 20% increase Employees 35% increase International outlook The success continue Founded 1994 UC – Optimizing business processes through automating communication We’re happy to work with 17 out of the 21 largest nordic companies.
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SCOPE Tailored solutions integrated to companies business processes, both internal and external Applications, standard or tailor-made with intelligent communication and workflow logic in the area of Unified Communications SMS communication & business application aimed for messaging/SMS Business communication server platform which automate the exchange and integration of inbound and outbound information from , Fax, SMS, Phone systems and more Founded 1994 UC – Optimizing business processes through automating communication We’re happy to work with 17 out of the 21 largest nordic companies.
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Portfolio Solution Areas Business Models Business Communications
Platform Managed Services Communication Platform KOFAX KOFAX Capture Managed Service Management Service Applications Messaging VSO Virtual SMS Operator Software as Service Incident Management Response Collection Platform Business SMS Services Communication Channel SMS Generators Packaged Intelligence Sonera Cstream Communication Platform Service Tailored solutions integrated to companies business processes, both internal and external Applications, with intelligent communication and workflow logic in the area of Unified Messaging SMS communication & business application aimed for messaging/SMS Business communication server platform which automate the exchange and integration of inbound and outbound information from , Fax, SMS, Phone systems and more Order & Logistics Market Survey Services Internet Sales Tailor-Made Applications Professional Services WebSales Professional Services & Implementation Basic & Extended Support Business SMS Services & SMS Generators Software as Service applications
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Services Professional Services Support Services Consultation
Implem. & Provisioning Basic Support Prestudies/ Reviews Training Adminstrator Capacity & Statistics Optimize Program Health Checks Survelliance & Troubleshooting Assistant 1:a Support Tailored solutions integrated to companies business processes, both internal and external Applications, with intelligent communication and workflow logic in the area of Unified Messaging SMS communication & business application aimed for messaging/SMS Business communication server platform which automate the exchange and integration of inbound and outbound information from , Fax, SMS, Phone systems and more Design & Development Project Management
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Many large enterprises rely on Kofax Communication Server
Some of our customers Many large enterprises rely on Kofax Communication Server Wide spread of industries! What’s common between our customers? The least common denominator is: They all have business processes And we are optimizing those!
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Kofax Communication Server
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Market Share Production Fax Suppliers Vendor Revenues Share Kofax (CS)
Src: Davidson Consulting, Computer-Based Fax report Fax Server Suppliers - OVERALL Vendor Revenues Share Captaris $ 77.5 27.7 % Sagem-Interstar $ 61.0 21.8 % Kofax (CS) $ 24.0 8.6 % Esker $ 15.0 5.4 % Biscom $ 14.0 5.0 % GFI $ 13.4 4.8 % Castelle $ 9.6 3.4 % Quadrant $ 8.0 2.9 % Fenestrae $ 7.5 2.7 % Multi-Tech $ 6.5 2.3 % Omtool $ 5.6 2.0 % Emfast $ 4.2 1.5 % Equisys $ 3.5 1.3 % MESSAGEmanager FaxCore 1.3% Other $ 23.2 8.3 % TOTAL $ _ 100 % Production Fax Suppliers Vendor Revenues Share Kofax (CS) $ 15.1 25.2 % Biscom $ 10.0 16.7 % Esker $ 9.3 15.5 % Captaris $ 7.8 13.0 % Quadrant $ 5.7 9.5 % GFI $ 3.8 6.3 % Castelle $ 2.0 3.3 % Other $ 6.3 10.5 % TOTAL $ 60.0 _ 100 % Tailored solutions integrated to companies business processes, both internal and external Applications, with intelligent communication and workflow logic in the area of Unified Messaging SMS communication & business application aimed for messaging/SMS Business communication server platform which automate the exchange and integration of inbound and outbound information from , Fax, SMS, Phone systems and more
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Fax Market is Growing
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Kofax Communication Server
ERP / CRM / ECM / Workflow Communication Server Fax Voice Kofax Capture Desktop SMS, MMS Wide spread of industries! What’s common between our customers? The least common denominator is: They all have business processes And we are optimizing those! MFPs, Fax devices Public Interfaces Messages In / Out Enterprise Infrastructure Origination & Termination Archiving
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Kofax Communication Server - Strenghts
High Reliability Unique architecture ensures transactional safety No dependencies to 3rd parties Lowest TCO Maintenance friendly architecture Less resource consuming Scaling more flexible Everything based on IP Server-independent communication HW One Platform for: Fax, , SMS, MMS, Voice ..
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Business process automation
Use Cases Business process automation
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Production Fax / Production Messaging
Problem Fax Voice Back-end System Manual Processing SOLVED Problems Solution Cost Speed Error-prone Compliance Invoice Communication Server Back-end System
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Infrastructure Consolidation
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Infrastructure Consolidation
Challenge Distributed infrastructure Individual devices Different media (fax, SMS, , voice) Highly inefficient Cost-intensive Time-consuming Error-prone Message tracking issues Lack of compliance
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Infrastructure Consolidation
Communication Server Desktop Fax Voice SMS, MMS Archiving ECM, DMS
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Infrastructure Consolidation
Communication Server Desktop Fax Voice MFPs SMS, MMS SOLVED Problems Cost Staff efficiency Compliance IT Consolidation Invoice Archiving ECM, DMS
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MFP integration
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MFP Integration Tel. lines for each MFP Fax card in each MFP
1 line costs $ 500 p.a. 4000 lines = USD 2 M Message traffic not controllable Message traffic not archived Location 1 Location 2
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MFP Integration Server 4000 lines = USD 2 M Investment: USD 1 M
Communication Server 4000 lines = USD 2 M Investment: USD 1 M ROI: 0.5 year Location 1 Location 2
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Fax Over IP
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Today's Situation with Fax
IP PABX Fax Dedicated Fax Hardware Dedicated Tel. Lines LAN Gateways Heterogeneous telecom-infrastructure Dedicated fax hardware Separate lines for fax in addition to voice Not cost efficient Labor intensive
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