1. e-Business Solutions National Institute of Neurological Disorders and Stroke http://www.ninds.nih.gov/ http://accessible.ninds.nih.gov/ Developing Accessible Web Sites: NINDS Case Study Ruth Shapiro Senior Web Technologist ruth.shapiro@dyncorp.com Catherine Gaddy Certified Human Factors Professional cathy@humanfactors.com cathy@humanfactors.com

2. Developing Accessible Web Sites: NINDS Case Study e-Business Solutions 2 Introduction n Case study n National Institute of Neurological Disorders and Stroke (NINDS) n www.ninds.nih.gov accessible.ninds.nih.gov www.ninds.nih.gov accessible.ninds.nih.gov n Dyncorp eBusiness Solutions n Human Factors International

3. Developing Accessible Web Sites: NINDS Case Study e-Business Solutions 3 Topics of Discussion n Goals n Approach n User Centered Design n 508 for the Web n Graphical and Accessible Design n Technical Solution n Testing and Training n Lessons Learned

4. Developing Accessible Web Sites: NINDS Case Study e-Business Solutions 4 “With its new website, NINDS hopes to establish itself as the authoritative resource on neurological disorders...” Goals n Meet the needs of the external users (and internal staff who support the site) n Usable n Optimized for Viewing n Optimized for Listening n Optimized for Limited Vision

5. Developing Accessible Web Sites: NINDS Case Study e-Business Solutions 5 Usability versus accessibility: In a Web page or in any computer application, usability refers to the self-evidency and ease of use of the information presented to the user. Accessibility refers to the presence or absence of information. Approach n User-centered design n Accessibility design n Software selection n Website architecture n Usability and software testing n Standards n Training

6. Developing Accessible Web Sites: NINDS Case Study e-Business Solutions 6 User-Centered Design

7. Developing Accessible Web Sites: NINDS Case Study e-Business Solutions 7 508 for the Web n Site design preceded 508; begun in June 1999 and launched in June 2000 n Used www.w3.org as primary guidancewww.w3.org n Demo at www.humanfactors.com/accessibility/chocolateaudio.asp www.humanfactors.com/accessibility/chocolateaudio.asp n Now have 16 rules posted at: www.section508.gov/final_text.html#Web www.section508.gov/final_text.html#Web

8. Developing Accessible Web Sites: NINDS Case Study e-Business Solutions 8 Graphical and Accessible Design n Two views of the same data n Separating content from the way it is presented n Store content as XML n Templates for multiple presentations n Content Management System to bring it all together How can we best render two sets of radically different page layouts from the same content?

9. Developing Accessible Web Sites: NINDS Case Study e-Business Solutions 9 HTML Presentation Template Technical Solution Leveraging the flexibility of XML XML Content Content Management Database

10. Developing Accessible Web Sites: NINDS Case Study e-Business Solutions 10 Usability and Software Testing n Test representative end users n Test some users with screen reader, e.g., Window-Eyes 4.1 http://www.gwmicro.com/http://www.gwmicro.com/ n Increased software testing

11. Developing Accessible Web Sites: NINDS Case Study e-Business Solutions 11 Training n Usable interface design, e.g., www.humanfactors.com/training/webseven.asp www.humanfactors.com/training/webseven.asp n Training for content owners n Training for software staff

12. Developing Accessible Web Sites: NINDS Case Study e-Business Solutions 12 Lessons Learned n Ensure usability and accessibility n Designers and Developers need extra training n Content providers and management need awareness n Understanding Section 508 n Authoring tools may need to clean HTML n Server tools n Benefit of starting from scratch Accessibility affects the fabric of every page

13. Developing Accessible Web Sites: NINDS Case Study e-Business Solutions 13 Questions?

14. Developing Accessible Web Sites: NINDS Case Study e-Business Solutions 14 Contact Information ebusiness solutions Tom Perkins Business Development Manager DynCorp e-Business Solutions 15000 Conference Center Drive Chantilly, VA 20151-3808 Office : 703-818-4282 email: thomas.perkins@dyncorp.com Janice Weisel Account Executive, e-Business Development DynCorp e-Business Solutions 15000 Conference Center Drive Chantilly, VA 20151-3808 Office Phone: 703-818-4271 Mobile: 703-282-9467