1. Mastering Logistics Complexity: Physical Challenges and IT Opportunities Andrea Furlanetto Electrolux Logistics Italy Transport Purchasing Director

2. 2 Why Physical Challenges?  Global sourcing  Production delocalization  New consumer markets  Hardware constraints –Travelling speed of freight trains is around 100 km/h –Average freight trains speed in Europe is 17 km/h

3. 3 Why IT Opportunities?  Hardware and software development much faster than expected  Unexplored boundaries  New needs posed by complex logistics

4. 4 Everybody Knows about Logistics Better than Us  IT, Logistics and Maintenance –Unnoticed when perfect –Ideal target for advise  This guy’s dad owned a trucking Company  He provided inspiration for the following slides

5. 5 So Close, no Matter how Far  Business can count on unprecedented tools  Global visibility  Communication speed  Much Lower cost  Why is this broadly unused?

6. 6 Every Day for Us Something New  Y2K  SOX  RFID ...

7. 7 Open Mind for a Different View  Where does logistics head to? –Mapping processes and performances –Harmonize best practices, yet considering specific setups –Centrally-steered activities  Shall IT listen to business needs? –Load builders –Route optimizers –Transport call-off systems –Support standardization

8. 8 And Nothing Else Matters  Better use of resources –Filling rate –Time management –Traffic balance –Modal balance  Master complexity  Control costs  Master complexity  Sustainable growth