3. THE SHCMA PROGRAM OF PROFESSIONAL MANAGEMENT EDUCATION IN DEMONOPOLIZED HEALTH CARE SYSTEM Dr. Mihran Nazaretyan

4. GOALS To promote and to facilitate the implementation of the State Health Care Policy and Health Reforms in the Public Health Sector, aimed to improve the access and quality of care in Demonopolized Health Care System

5. OBJECTIVES   creation of “critical mass” of health care managers with abilities and commitment to refuse the “low intense administration mode” (Guillermo O’Donnell)   analysis and exchange of experience in management of health care facilities with different sources and methods of financing   training and re-training of acting health administrators, who are able to make effective decisions, based on learned knowledge and professional skills for implementation of administrative, financial, economic and other changes, directed towards the improvement of health care system   improving of managerial skills and qualities in the environment of demonopolized and decentralized structure of health care institutions

6. Health Care Facility Administrator Distributor of financial and other resources Health Care Facility Administrator (Manager) Manager of financial and other resources

7. TWO BASIC TYPES OF THE HME PROGRAMS:

8. 1. Post-graduate academic degree residency program

9. 2. Non-degree continues education program for acting health care administrators :

10. 2.1. Short-term (7 weeks) certificate program in the basics of HME

11. 2.2. Short-term (2 weeks) certificate specialized courses in:

12. 2.2.1. HME Course in Family Medicine Residency Program 2.2.2. Quality Management Course for OBGYN/Perinatal Care 2.2.3. Basics of HME for PHC organizations at the community level

13. HEALTH CARE MANAGEMENT AND ADMINISTRATION COURSE 1.Theory and fundamentals of the Health Care Management (Key terms/definitions, principles and techniques)

14. HEALTH CARE MANAGEMENT AND ADMINISTRATION COURSE 2.Epidemiology and Biostatistics in the Public Health and Health Services Administration

15. HEALTH CARE MANAGEMENT AND ADMINISTRATION COURSE 3.Health Care Planning, Economics and Financing

16. HEALTH CARE MANAGEMENT AND ADMINISTRATION COURSE 4.Public Health Development Programs and Health Education

17. HEALTH CARE MANAGEMENT AND ADMINISTRATION COURSE 5.State Politics and Legal Aspects of Health Care

18. HEALTH CARE MANAGEMENT AND ADMINISTRATION COURSE 6.Health Care System in Transition: strategy and project development/implementation for immediate action

19. HEALTH CARE MANAGEMENT AND ADMINISTRATION COURSE 7.Management of Health Resources (quality monitoring, control and evaluation)

20. HEALTH CARE MANAGEMENT AND ADMINISTRATION COURSE 8.Medical Sociology Applied to Health Care Services Management. Psychology of Human Communications and Behavior Change

21. HEALTH CARE MANAGEMENT AND ADMINISTRATION COURSE 9.Forum: Medical Office Organization and Management

22. HEALTH CARE MANAGEMENT AND ADMINISTRATION COURSE 10.Forum: Managed Care and Health Insurance

23. HEALTH CARE MANAGEMENT AND ADMINISTRATION COURSE 11.Forum: National Health Services Development: Policy perspectives and Challenges

24. HEALTH CARE MANAGEMENT AND ADMINISTRATION COURSE 12.Health Information Systems and Medical Information Systems, Computer skills education

25. WHO SHOULD APPLY ? The SHCMA welcomes applications from experienced health care professionals who need to enhance their knowledge base and skills in order to effectively manage their organizations. Middle level administrators desiring to obtain more senior responsibilities are also welcomed along with physicians and other professionals either seeking to enter or presently holding managerial positions and those with little management experience, desiring to obtain knowledge and experience in health care administration career

26. EDUCATIONAL PROCESS ORGANIZATION LONG-TIMESHORT-TIME DURATION UP TO 7 WEEKSUP TO 2 YEARS PURPOSE CONTINUOUS TRAINING SPECIALIZATION PARTICIPANTS ACTING HEALTH MANAGERS INDIVIDUALS SEEKING DEGREE LEVEL IN HEALTH CARE MANAGEMENT CERTIFICATION UPON GRADUATION CERTIFICATEPOST-GRADUATE DEGREE (DIPLOMA) SELECTION CRITERIA PERSONAL COMMITMENT ADMISSION APPROVAL CONTEST BASED SELECTION

27. ASSESSMENT AND EVALUATION Participants will be assessed in all three domains of professional skills:  Cognitive domain: knowledge and intellectual skills  Affective domain: attitudes and communicative skills  Psychomotor domain: practical skills

28. CREDIT SYSTEM BASED HEALTH CARE MANAGEMENT AND ADMINISTRATION COURSE CodesCredited subjectsCredit ТВ1*Theory and fundamentals of the Health Care Management (Key terms /definitions, principles and techniques) 4 ТВ2Epidemiology and Biostatistics in the Public Health and Health Services Administration 8 ТВ3Health Care Planning, Economics and Financing25 ТВ4Public Health Development Programs and Health Education 10 * - TB – Topic Block

29. CREDIT SYSTEM BASED HEALTH CARE MANAGEMENT AND ADMINISTRATION COURSE CodesCredited subjectsCredit ТВ5State Politics and Legal Aspects of Health Care10 ТВ6Health Care System in Transition: strategy and project development/implementation for immediate action 4 ТВ7Management of Health Resources (quality monitoring, control and evaluation) 18 ТВ8Medical Sociology Applied to Health Care Services Management. Psychology of Human Communications and Behavior Change. 10

30. CREDIT SYSTEM BASED HEALTH CARE MANAGEMENT AND ADMINISTRATION COURSE CodesCredited subjectsCredit ТВ9Forum: Medical Office Organization and Management5 ТВ10Forum: Managed Care and Health Insurance5 ТВ11Forum: National Health Services Development: Policy Perspectives and Challenges 5 ТВ12Health Information Systems and Medical Information Systems, Computer skills education 16 TOTAL: Аbс. – 120, percentage – 100%

31. CREDIT SYSTEM BASED HEALTH CARE MANAGEMENT AND ADMINISTRATION COURSE To receive a certificate it is necessary to obtain at least 108 credits out of 120 (8 week educational program) along with written project presentation and passing of the final test.

32. THE FOLLOWING ACTIVITIES ARE ALSO CONSIDERED AS CREDITS : CodesCredited activitiesCredit SSCAttending seminars, symposia and conferences with credit authorization 1 SPScientific publications on related topics2 SPAScientific publications abroad on related topics5

33. THE FOLLOWING ACTIVITIES ARE ALSO CONSIDERED AS CREDITS : CodesCredited activitiesCredit LLecturing on related topics for the public and health professionals (two academic hours) 5 PTShort or long term non-degree professional training other than certificate education program * SMDScientific (doctorate, Ph.D., candidate of science) and master degrees (MPH, MPHA, MBA etc.) * * Credits need specific evaluation.

34. THE FOLLOWING ACTIVITIES ARE ALSO CONSIDERED AS CREDITS : Earning at least 120 credits from certificate program and/or any other credited activities leads to eligibility to applying for a professional license.

35. “TOP-DOWN” MODEL OF POSTGRADUATE EDUCATION ADMINISTRATION LIBRARYCOMPUTER CENTER FACULTY (Educational Programs) S T U D E N T S

36. “PLANETARY” MODEL OF POSTGRADUATE EDUCATION ADMINISTRATION COMPUTER CENTER LIBRARY FACULTY (Educational programs) OTHER RELATED ORGANIZATIONS S T U D E N T S

37. Cooperation and exchange of experience across the universities and HME Programs, as an effective approach to maintain the quality of education and the appropriateness of local teaching programs and curricula to the recognized international standards:

38.  The need of “external” cooperation  Partnership as a tool for integration and dissemination of contemporary knowledge and teaching technologies in the HME  Methods of quality assessment and effectiveness in HME education

39. EVALUATION AND QUALITY MANAGEMENT IN THE HME TRAINING PROGRAMS Quality provisionQuality assessment Control Structure (resources)   SHCMA   Faculty   Technical tools of education Performance   Education programs   Technology (model) of education   Evaluation of skills and knowledge Outcome   Competency (success) in task solving   Competency (success) in problem solving   Complete individual (reflexive) self-organization and self-control Professional standard of health care manager * * “STANDARD”- a complex of professional pin-points or requirements found as a necessary for an administrator (manager); the best example, which deserves to be copied

40. Thank you for cooperation! W e l c o m e t o A r m e n i a ! This is the best place You can be in … HOME This is a second best! SCHOOL OF HEALTH CARE MANAGEMENT AND ADMINISTRATION