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Braintree Communications ISDN: A strategic network solution for retail business
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Dedicated transaction network services EFTPOS over ISDN offers enhanced services at the point of sale Strategic platform for value-added services Support for multiple transaction applications Integrated communications connection for the merchant
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D-channel applications ISDN D-channel supports short duration transactions such as EFT payments (debit/credit) at point-of-sale Can extend to other point-of-sale applications, e.g. loyalty programs inventory control sales data tracking electronic ticketing
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B-channel applications B-channel used for data-intensive applications, e.g. high speed Internet access web-based customer applications VPN access corporate email WAN services supply chain management data download to merchant terminal
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Merchant Connectivity Value of utilising one access for all applications rather than multiple, individual PSTN lines Improve merchants’ ability to leverage an integrated solution through Braintree’s Network Gateway
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Braintree’ Network Gateway Enables merchants to maximise value by utilising ISDN for additional applications Features include: 2 phone ports (supports up to 4 lines) serial port (PC / internet connectivity) digital or analogue EFTPOS port USB port (alternative internet connectivity) LAN port
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Benefits Flexibility of Access methods for merchants and banks Increased grade of service Value of integrated solution Future proof Enables bank to sell increased value
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The current retail environment (stakeholder wants) The End Users Perspective Customers expect fast reliable service are seeking extra value-adding services from retailers Retailer/franchisee want to reduce costs need to stay competitive by spending more time servicing customer needs
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The current retail environment (stakeholder wants) Service Provider (e.g. Banks/financial institutions) Access to new market segments Services bundling opportunities Telco/Carrier more manageable and cost-effective network reduce customer churn
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The strategic network solution: ISDN Integrated network solution EFT transactions, voice, fax and data Secure transaction management multiple application support Fast dependable service Flexible ownership model Cost effective solution
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Typical retail environment DDN PSTN Leased Line
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Braintree integrated solution ISDN ISDN can provide a secure platform for multiple transactions to multiple hosts EFTPOS Loyalty Security Ticketing Sales data Inventory
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The What’s in for me test! Customers Faster transaction speed Reduce time wasting Retailer Faster more reliable service Cost-effective integrated solution Access to new services Flexible and customizable ownership options Extended life from legacy equipment Plug and play technology
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The What’s in for me test! Service provider Value-added solution Access to new market segments Services bundling opportunities Telco/carrier Remote management and self installation Access to new market segments Reduce customer churn Reduce technician truck rolls
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Australian Case Study EFTPOS over ISDN OnRamp ISDN access fast data transfer rapid call set-up EFTPOS over ISDN – offered through Telstra’s Argent Service Highly redundant network architecture distributed ISDN infrastructure geographically separate processing sites multiple cross-connected processing systems automatic load sharing and traffic routing
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Flexible ownership options OnRamp and Argent service owned separately Merchant typically owns OnRamp service Argent service may be owned by the retailer/franchise the bank another service provider Different transactions billed separately Reverse billing possible on transactions
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Cost effective solution Transaction carriage merchant has visibility of transaction costs opportunity to negotiate reduced MSF OnRamp access lower rental than 2 business phone lines call costs lower than standard call costs for typical business call
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In summary... EFTPOS over ISDN delivers an integrated transaction network secure multi-application support fast dependable service flexible ownership cost-effective solution
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