1. Library 10 Kari Lämsä Helsinki City Library Kari.lamsa@hel.fi www.lib.hel.fi/library10

2. Library 10 in a nutshell Opened April 1, 2005 Open 78 h/wk Customers 2 000/day Collection 50 000 Recorded works 40 000 Workstations 40 Floor space 800 m² A Combination of Music and Information Technology

3. Cable Book Library A testing ground for new library services Located in downtown Helsinki Specialized in IT for libraries Pasila Music Station Formerly the music department of the Main Library Located at the Pasila railway station Helsinki Metropolitan’s most extensive music collection

4. Main Post Office building Landmark in downtown Helsinki A merging of public and private services At a main junction of public transport Numerous entrances On-site premises are connected Good logistics at standby

5. Töölö bay Music campus Forthcoming Music Hall -> Library 10 -> Finlandia Hall -> Sibelius Academy -> Opera -> Music institute->

6. Opening Hours Mon-Thu 10-22 Fri 10-18 Sat-Sun 12-18 Weekdays the lobby opens at 8

7. Public space Customer area 800 m² Service area IT info Music and general info Practice- recording- and editing studios Group work room Stage Space divided according to themes

8. Workstation tables: 34 Database search tables: 6 Chairs: 75 Sofas: 4 Tables: 35 Mobile laptop tables: 12 Customer furniture

9. Along the main avenues Visual contact with each other Easily approachable for customers Convenient for staff to exit Positioned for side by side guidance Service and info points

10. Collections Music: CDs 40 000 Books 5500 Music notation 9000 Videos and DVDs 500 Vinyl LPs 1000 Music Periodicals 85 Other collections: IT and media Film and cinema Comic books Travel guides General periodicals and newspapers

11. Lobby and service point Opens weekdays at 8 Newspapers Express workstations 12 Automatic Book Return Pick-up of reservations Payment of fees

12. Pop / Rock area Pop and rock –music Pop and rock –books and periodicals DVD –movies and music Film -books and periodicals Comics and graphic novels Listening sites Exhibitions

13. Classical music area Classical music DVDs and videos Classical music books Classical music periodicals Listening sites Exhibitions

14. World area World music Folk music Travel guides World music periodicals Travel magazines Travel DVDs

15. Stage Concerts, performances and panel discussions Exhibitions Multimedia displays Mobile furnishings Acoustic interior PA-equipment Lighting system

16. Listening to music Hi-fi listening points Playback room LP player Headphones for computers Wireless headphones portable CD-players Live music

17. Staff Library manager Staff manager IT planner Music librarians 3 IT specialist 3 Library assistants 11 apprenticeship students 2 Non-military service 2 Students as covers and trainees Average age under 35 All together 28 Males 19

18. Staff’s skills Everyone capable of basic duties Everyone need not be an expert at everything Special capabilities exploited for customer service Staff trains one another 70 % Schooled in library studies work = hobby

19. Customers Visitors per month app. 50 000 Ages 15-30 60 % Percentage of customers that are male 60 % Percentage of customers that check-out materials 50 %

20. From Living room to Working room Space and equipments for study and work Wlan with databases Moveable tables and plugs for laptops Updated staff

21. Multimedia area Operating systems in different languages Scanners Image processing Publishing programs CD and DVD burner Memory card drive USB and Firewire port Workstation for the disabled customers IT information service

22. Group Work room Seats for 18 people 3M Digital Wall Display Video conferencing Not for commercial use For associations and organizations: - Comic association - Helsinki cyclist - Ikebana association - Board game group - Traffic policy association - Finland-Eritrea society

23. Studios: recording, audio, video Studios are interconnected via video link Rooms are soundproof Courses are given once per month

24. Electric piano Stereos Microphones Guitars and bass Booking times: ½ to 2 hrs Utilizations rate: 90% Recording, rehearsing and playback

25. Audio editing Recording software Editing software Mixer Keyboard Drum pad DJ record player Booking times: ½ to 4 hrs Utilizations rate: 80%

26. Video editing Editing software 3D animation software Recording software DV recorder S-VHS recorder Booking times: maximum 40 hrs in 2, 4 or 6 hour blocks Normally used for project work

27. Radio Station Demo Tower

28. Do it yourself Loanable peripheral devices: DVD, CD-RW, USB, ZIP drives Memory card readers USB and Bluetooth sticks Headphones portable CD-players DVD viewers

29. Publishing courses for associations and organizations Web 2.0 guiding for customers Loanable technology for recording Customer as a publisher

30. Concerts, lectures, panel discussions, writer visits etc. are recorded Channels as webcasting, podcast, mp3, radio Sharing through own server or web 2.0 Library as a publisher

31. Web 2.0 –trainer Media assistant Studio engineer Promoter Sound editor, video photographer, lighting technician Radio journalist Web moderator New tasks of staff

32. Library functions with a library card Workstations Studios Instruments, microphones, etc. Listening to music Laptops WLAN Do it yourself –devices Expanding the library card as a brand

33. Library 10 is the library service point in the city center a place for creating, displaying and publishing culture a public city facility