1. Design and Social Context Industry Engagement “Business Development and Industry”

2. RMIT University©2009 School of Education 2 Industry factors Human Physical Financial

3. RMIT University©yyyy School/Department/Area 3 Industry clients – TAA Cert IV  Crown College Melbourne  Box Hill Institute of TAFE  Ballarat University VET teachers  Hospitals  Cryovac Sealed Air Corporation  Deakin University - Geelong  Transport and Accident Commission (TAC) Vic Health  Defence  Victorian Registration and Qualification Authority (VRQA)  Gainsborough hardware  International  V- Line  Lease Plan  Luxottica

4. RMIT University©yyyy School/Department/Area 4 Dealing with Industry “ Never tell the client the time with their own watch” Get to know the client and staff first

5. RMIT University©yyyy School/Department/Area 5 What do they all want? TAA solutions which are: Just in time – training which is responsive to immediate needs Just for them -Material and resources contextualised to their contexts Just enough - Units which address the specific needs of the organisation

6. RMIT University©yyyy School/Department/Area 6 How do we do it? Initial phase Listen to what they are saying Demystify the jargon with training packages Planning phase Link training to their organisational goals both now and future Progress checks and point of contact Design phase Contextualise where possible and check with the client Organise training which is relevant Assessment options which link to job roles

7. RMIT University©yyyy School/Department/Area 7........in addition we: Find out what the “smile factor” is for them Work tirelessly to meeting this target Keep them informed on progress Follow up measures which reflect professional engagement

8. RMIT University©yyyy School/Department/Area 8 Success in Industry engagement – TAA Cert IV When training makes a difference to organisational performance Working with wonderful talented people Getting positive feedback Being asked back to facilitate additional training Seeing the client & staff get excited about training

9. RMIT University©yyyy School/Department/Area 9 Success in Industry engagement The TAA Cert IV is critical in establishing Industry capabilities The TAA Cert IV program is flexible and dynamic in giving people the skills, knowledge and confidence to be good trainers!........making a difference!

10. RMIT University©yyyy School/Department/Area 10 When it goes wrong Pretending that we are like industry – “don't worry we have all the solutions!” Not realising that they can potentially go broke tomorrow; we are not likely to When people are left out of the loop Not communicating with learners who turn up disgruntled Assessment which has not been monitored Lack of follow up

11. RMIT University©yyyy School/Department/Area 11 Conclusion - Going forward Have a consistent process for engagement Get the right people talking with industry Appropriate resource allocation Having more links through industry groups Always look for new ways to do it better