1. bibliotek.dk - library.dk Short introduction to the public Danish Union Catalog Kirsten Larsen kl@dbc.dk Market Department Danish Bibliographic Centre 2010

2. bibliotek.dk General overview and statistics Search modes FRBR Requesting – show availability – automated ILL Google – to and from VIP and BOB databases

3. A few facts…. http://bibliotek.dk/ English version: http://www.library.dk/http://www.library.dk/ Opened Oct. 2000 12 million ”clusters” of records Aprx 195 libraries are supplyers 2,8 million loan request in 2008 Visits 2009:3,7 mill. - visitors: 1,6 mill 5000 users on mailing-list StatisticsStatistics (in Danish) http://www.danbib.dk/index.php?doc=bibdkstatistik

4. Several search modes - and in the Danish version it’s also possible to browse subject categories

5. Use of search modes

6. Editions clustered Send request Go directly to your favourite library Send request regardless of edition

7. Editions are clustered - FRBR

8. Web 2.0 features

9. See loans, renew loans and delete reservations - via bibliotek.dk

10. To and from Google Try your search in Google (from bibliotek.dk) Google Toolbar with bibliotek.dk buttons All records exported to Google Scholar and Google Books. 0.22% visitors from G Scholar, 0.29% from G Books Subject Guide indexed by Google. 21% of visitors come from Google (diff. versions) (statistics 2009)

12. Settings The user can save these settings (saved on user’s login or the local computer) Login Name, adress, e-mail, phone (used for requests) Preferred library, favourite libraries, pincode to these libraries Search and display mode Request and import features Format

13. User satisfaction 2009 - Net-evaluation: 3000 respondents 45% finds bibliotek.dk ”Very good” 48% finds it ”Good”

14. Important components DanBib database indexes interface ”VIP” database of library parameters ”BOB” ill-handler and database of illrequests

15. Loan requests Users can see library holdings and availability at their favourite libraries Users choose where they want to pick up the item The library finds out where to get the requested Users are sometimes redirected to the local library system Automated ILL in use on the majority of requests.

16. Placing a request – step 3 of 5

17. VIP – database – libraries decide their service level

18. BOB – system – loan requests