1. Emerging Trends and Technologies
Chapter 9
Emerging Trends and Technologies
Business, People, and Technology tomorrow

2. Presentation Overview
The Need For Information Filtering
The Movement Toward Intellectual Computing
The Changing of Physiological Interaction
Increasing Portability and Mobility
The Digital Frontier
The Rebirth of E-Commerce
The Most Important Considerations

3. Opening Case Study Would You Use an Internet-Enabled Toilet?
Matsushita recently announced its plan to make Internet-enabled toilets widely available to the public.
How would an internet-enabled toilet impact your life and your privacy?

4. Introduction

5. The Need For Information Filtering Push, Not Pull Technologies

6. The Need For Information Filtering Information Supplier Convergence
Information suppliers include businesses that provide you with magazines, Internet access, books, etc.
If you receive your newspaper from the same company that supplies your Internet access you are experiencing supplier convergence.

7. The Movement Toward Intellectual Computing Automatic Speech Understanding
Automatic speech recognition has come a long way in the past several years, but it still has a long way to go.
If we someday create intelligent software, then speech recognition will become speech understanding.

8. The Movement Toward Intellectual Computing People Will Still Make The Decisions
Regardless of how intelligent a computer system may become, it will never completely replace people in all aspects of decision making.
On Your Own
Where Should the
Decision Rest?
(p. 444)

9. The Changing Of Physiological Interaction
__________ - the use of your physical characteristics – such as your fingerprint, the blood vessels in the retina of your eye, the sound of your voice, or perhaps even your breath – to provide identification.

10. The Changing Of Physiological Interaction
__________– a system that not only captures spoken words but also distinguishes word groupings to form sentences.
__________– a three-dimensional computer simulation in which you actively and physically participate.

11. The Changing Of Physiological Interaction Cave Automatic Virtual Environment
CAVE (cave automatic virtual environment) - a special 3-D virtual reality room that can display images of other people and objects located in other CAVEs all over the world.
__________– devices that create, capture, and/or display images in true three-dimensional form.

12. The Changing Of Physiological Interaction Cave Automatic Virtual Environment

13. Increasing Portability and Mobility
__________ refers to how easy it is for you to carry around your technology.
__________ encompasses what you have the ability to do with your technology while carrying it around.

14. Increasing Portability and Mobility Free Internet Phone Calls

15. Increasing Portability and Mobility Micro-Payments and Financial Cybermediaries
__________ - techniques to facilitate the exchange of small amounts of money for an Internet transaction.
__________ - Internet-based companies that make it easy for one person to pay another person over the Internet.

16. Increasing Portability and Mobility Wearable Computers
Wearable computer - a fully-equipped computer that you wear as a piece of clothing or attached to a piece of clothing similar to way you would carry your cell phone on your belt.

17. Increasing Portability and Mobility
__________ - a technology-enabled microchip implanted into the human body. Implant chips server two functions:
Contains memory which stores important information about you.
Many of these chips are GPS-enabled.

18. Increasing Portability and Mobility Implant Chips
Global positioning system (GPS) - a collection of 24 earth-orbiting satellites that transmit radio signals to determine longitude, latitude, speed, and direction of movement.
Team Work
Selling the Idea of
Implant Chips at
Your School
(p. 451)

19. The Digital Frontier
__________– marked by the electronic movement of all types of information, not limited to numbers, words, graphs, and photos but including physiological information such as voice recognition and synthesization, biometrics (your retina scan and breath for example), and 3-D holograms.
Last-mile bottleneck problem - occurs when information is traveling on the Internet over a very fast line for a certain distance and then comes near your home where it must travel over a slower line.

20. The Digital Frontier Three-Dimensional Technology
Three-dimensional (3-D) technology - presentations of information that give you the illusion that the object you’re viewing is actually in the room with you.

21. The Digital Frontier Digital Cash
Digital cash (also called electronic cash or e-cash) - an electronic representation of cash.

22. The Rebirth of E-Commerce Broadening of E-Government
Four primary focuses in the e-government arena:
Government-to-Government (G2G) – performing electronic commerce activities within a single nation’s government.
Government-to-Business (G2B) – performed between a government and its business partners.
Government-to-Consumer (G2C) – performed between a government and its citizens or consumers.
International Government-to-Government (IG2G) – performed between two or more governments.

23. The Rebirth of E-Commerce Broadening of E-Government

24. The Rebirth of E-Commerce Explosion of C2C E-Commerce
Of all the types of private-sector e-commerce activities – B2B, B2C, C2C, and C2B – the least amount of revenue dollars right now is in the C2C (consumer-to-consumer) space.
We expect that to change rather dramatically in the next several years.

25. The Most Important Considerations The Necessity of Technology
Technology is a necessity today.
It’s hard to imagine a world without technology.
Just as we need electricity to function on an everyday basis, we need technology as well.

26. The Most Important Considerations Closing the Great Digital Divide
The power of technology needs to be realized on a worldwide scale.
We cannot afford to have any technology-challenged nation or culture (within reason).

27. The Most Important Considerations Technology for the Betterment of People and Society
As you approach the development and use of technological innovations (or even standard technologies), think in terms of the betterment of people and society in general.

28. The Most Important Considerations Exchanging Privacy for Convenience
You need to consider how much of your personal privacy you’re giving up in exchange for convenience.
Everyday you’re giving up just a little more privacy in exchange for a little more convenience.

29. The Most Important Considerations Ethics, Ethics, Ethics
Ethics guide your behavior that affects other people.
It’s quite possible to be very ethical and very successful.
On Your Own
Necessity,
Convenience,
and Privacy
(p. 458)

30. Closing Case Studies Stadiums Of The Future
Airtexting: Wave Your Cell Phone Message In The Air
Are cell phones a technology of convenience or necessity?
Stadiums Of The Future
Can you think of any other industries that are implementing technology-based activities?

31. Summary Assignments & Exercises
Researching wearable computers
Information supplier convergence in your area
Finding a good automatic speech recognition system
Understanding the relationships between trends and technological innovations
Making a phone call on the internet

32. Summary Assignments & Exercises
Learning about financial cybermediaries
Researching intelligent home appliances
Researching e-government services

33. Visit the Web to Learn More www.mhhe.com/haag
MBA programs
Specialized MBA programs
Graduate school information and tips
Tele-Education (distance learning)
Speech recognition