1. ILL automation DanBib, bibliotek.dk and the local libraries Rikke Lose & Anders-Henrik Petersen Database Consultants The Danish Bibliographic Centre 7 th Nordic NVBF-ILL-Conference Elsinore, Denmark, October 2006

2. 3 October, 2006Rikke Lose & Anders-Henrik Petersen 2 ILL automation Why automate? Service orientation Services and automation Services so far New ILL related services DanBib/bibliotek.dk New technologies

3. 3 October, 2006Rikke Lose & Anders-Henrik Petersen 3 Why automate? The situation Physical and digital material Self sufficient users Reduce administrative burden on library personnel Monotonous/repetitive tasks More time for more rewarding tasks Support for unmediated requests

4. 3 October, 2006Rikke Lose & Anders-Henrik Petersen 4 Service orientation Service Oriented Architecture (SOA) A new(er) way of looking at business tasks that supports ILL systems that supports ILL SOA is: Business Technology And the connection between the two Integration Systems Services

5. 3 October, 2006Rikke Lose & Anders-Henrik Petersen 5 Services and automation A system of ILL services as opposed to a traditional ILL system Utilizing services to support business objectives Easier to implement Does not require specific systems Implement when you are ready But others might rely on your implementation! Automate (technology) one service (business) at a time

6. 3 October, 2006Rikke Lose & Anders-Henrik Petersen 6 Services (top level) What kind of services are we talking about? Services related to ILL and Resource Sharing Discovery Locating Requesting Delivery From the user’s perspective Finding Obtaining Discovery is not necessarily as much a question of automation as a question of making vissible and available

7. 3 October, 2006Rikke Lose & Anders-Henrik Petersen 7 Services automated so far Discovery Union Catalogs, OPACs and databases Federated searching Link resolving Current awareness (email, RSS) Locating Holdings lookup Link resolving Request NCIP user lookup ISO ILL services (XML) –request –answer Delivery National transportation service Downloading electronic copies But still many manual tasks

8. 3 October, 2006Rikke Lose & Anders-Henrik Petersen 8 Future automation of services Discovery Bibliographic verification Library directory services Locating Locate services based on the OpenURL standard Request More ISO ILL services (XML) –Cancel –Renew –Status request Delivery Even more ISO ILL service (XML) –Shipping –Overdue And some services are still not implemented by everybody

9. 3 October, 2006Rikke Lose & Anders-Henrik Petersen 9 Service automation in DanBib/bibliotek.dk FRBR display bibliotek.dk in Google RSS news feed (new records) in bibliotek.dk (search) DanBib and related system as intermediary between libraries They don’t need to know each other Their systems don’t even have to communicate the same way –z39.50 –Email Or they can use the central BoB-system Interacting or forwarding NCIP user lookup in bibliotek.dk

10. 3 October, 2006Rikke Lose & Anders-Henrik Petersen 10 Service automation in DanBib/bibliotek.dk In the very near future FRBR requests Automation of end user initiated requests from bibliotek.dk In the (near) future Support for automatic locating of material – electronic or physical Automation of ILL personnel initiated requests via netpunkt/Zpunkt NCIP user lookup from netpunkt Additional ISO ILL services (XML)

11. 3 October, 2006Rikke Lose & Anders-Henrik Petersen 11 Technologies Our goal for communication of ILL services Continued support for z39.50 communication Move away from unformatted email communication Towards utilization of internet based technologies –HTTP(S) –SOAP  XML Web services Move away from non-XML standards System-to-system communication always exchanging XML documents but using various protocols

12. 3 October, 2006Rikke Lose & Anders-Henrik Petersen 12 Primary objectives Easier and faster implementation Reduce administrative burden on library personnel Supporting end user requirements for seamless access to resources

13. Thank you! Rikke Lose rlo@dbc.dkrlo@dbc.dk Anders-Henrik Petersen ahp@dbc.dkahp@dbc.dk