1. Customer Needs GE Access Consolidation Strategies Slide Bank

2. Customer Needs Server Consolidation Storage Consolidation Network Consolidation Virtualization Improve Manageability Enhance IT staff efficiency Physical Consolidation Resource Utilization Manage Acquisition Costs Reduce Ongoing Operational Costs Minimizing Opportunity Costs Fast Response Time Fast Service Time Scalability Security and Privacy Connectivity Reliability Disaster Recovery Availability Security Interoperability Application Integration System and Data Integration Strategic Enablement Real-time Change Management Faster Application Development Minimize Business Interruption eBusiness Scalability

3. Customer Need: Server Consolidation The merging of applications, databases and services onto fewer, highly reliable servers –Better asset utilization –Elimination of unnecessary systems –Reduce staffing –Lower maintenance costs –Reduce number of operating environments

4. GE Access Consolidation Strategy: Server Consolidation Sun Fire Servers Binary compatibility Provide continuous availability Scalability Performance Increased flexibility Better resource management Investment protection Sun Fire Servers

5. Customer Need: Storage Consolidation Improve data access for all users Improve IT data flows Maximize utilization of IT personnel, facility, and system resources Increase the number of terabytes that can be administered by a single person Save valuable data center floor space or even recover floor tiles Lower maintenance and service costs Fewer hardware components Fewer software licenses

6. GE Access Consolidation Strategy: Storage Consolidation Consolidating multiple servers into a multi-domain server and combining the storage into a single storage platform Consolidating just the storage subsystems into a single storage subsystem Consolidate storage islands into fully implemented storage Area Networks (SAN’s) Brocade, McData, Qlogic, Sun, Cisco SAN Switches Sun StorEdge Solaris OE, Sun Fire Servers Veritas High Availability Solutions Hitachi Thunder & Lightning StorageTek Disk D Series

7. Customer Need: Network Consolidation Improve quality of service Increase the amount of data transfer Increase transfer speeds Accommodate increased network traffic Enable remote access

8. GE Access Consolidation Strategy: Network Consolidation Faster throughput Minimize bottlenecks More efficient data replication Superior IT service management Remote access Extreme Networks HP Open View Tarantella

9. Customer Need: Virtualization Increase flexibility and responsiveness of the infrastructure Shorten lead times Achieve economies of scale Manage more resources with fewer staff Be able to easily add or swap out system resources Applications are fully isolated –Containing resources –Isolating faults –Ensuring domain security “Do more with less.”

10. GE Access Consolidation Strategy: Virtualization Full resource containment and control Security isolation Fault isolation Service Management Application No physical limitations N1 –Sun’s strategy virtualises all of a company’s computing resources Solaris 9 Containers Sun N1 Veritas’ High Availability Solutions

11. Customer Need: Improve Manageability Improve the reliability, availability, serviceability and manageability of IT services More efficiently manage workloads –Resource partitioning –Workload classification –Resource control –Resource accounting Improve service levels and quality

12. GE Access Consolidation Strategy: Improve Manageability Improve workload management System-wide resource management Single point of management Custom resource allocation policies Remote system configuration Monitor performance Isolate hardware and software faults Storage-virtualization technology Solaris 9 Sun Technology Veritas’ High Availability Solutions

13. Customer Need: Enhance IT Staff Efficiency Make better use of skilled and scarce IT labor Upgrade level of IT skills Reduce headcount Greater productivity per IT professional

14. GE Access Consolidation Strategy: Enhance IT Staff Efficiency Sun’s Binary Compatibility Consistent methodology In-depth hardware and service monitoring Agent technology and sophisticated controls by administrator Optimize storage resource utilization and simplify administration in heterogeneous environments Sun’s Binary Compatibility Sun Management Centers Veritas Storage Management Solutions

15. Customer Need: Physical Consolidation Consolidate servers in one central location Make better use of resources Reduce staffing

16. GE Access Consolidation Strategy: Physical Consolidation Unified and automated storage management solution Multi-domain server and single storage platform Single storage subsystem Storage Area Networks (SAN’s) Brocade, McData, Qlogic, Sun, Cisco SAN Switches Sun StorEdge Solaris OE, Sun Fire Servers Veritas High Availability Solutions Hitachi Thunder & Lightning StorageTek Disk D Series

17. Customer Need: Resource Utilization Improve servers utilization Reduce aggregate capacity Enable shared resources Reduce TCO Reduce unplanned downtime

18. GE Access Consolidation Strategy: Resource Utilization Domain partitioning Dynamic reconfiguration System-wide resource management Sun Fire Servers Solaris Resource Manager

19. Customer Need: Manage Acquisition Costs Reduce the numbers of machines a company needs to support its IT services Reduce the costs of purchasing and maintaining multiple operating system environments Watch out for deceptive ROI analysis –Project-specific ROI’s build inefficiencies Increasing proportion of IT resources devoted to infrastructures Less money to invest in new application functionality

20. GE Access Consolidation Strategy: Manage Acquisition Costs Single operating system reduces a TCO Solaris - 9 generations of backward compatibility Sun financing programs- Capacity on Demand- enables you to “buy as you go” Open architecture and virtualization lower upfront investment costs “Pay-as-you-go” scalability Just-in-time purchasing Sun Technology Hitachi Freedom Storage StorageTek D-Series GE Access’ Financial Services Group

21. Customer Need: Reduce Ongoing Operational Costs Reduce headcount Improve efficiency Reduce costs of Managing the network Systems Storage Providing end-user support Administration Training Purchasing Help desks

22. GE Access Consolidation Strategy: Reduce Ongoing Operational Costs Sun’s Architectural Consistency Hitachi Freedom Storage StorageTek L Series Tape Library Sun Architectural Consistency Hitachi Freedom Storage StorageTek L Series Tape Library

23. Customer Need: Minimizing Opportunity Costs Cost of unplanned downtime Angry and lost customers Missed e-business opportunities Degrading customer satisfaction ratings Liabilities caused by improperly tracked transactions

24. GE Access Consolidation Strategy: Minimizing Opportunity Costs Minimize both planned and unplanned downtime Disruption protection even in the case of failure Data backup and recovery protects critical data Back up data with non-disruptive, real-time copies Redundant, hot-swappable components with no single point of failure maintains business continuity Migrate and store your data in secure, off site facilities Sun Solaris RAS Functionality Veritas Data Protection Hitachi Freedom Storage Solutions StorageTek L Series Tape Library

25. Customer Need: Fast Response Time Reduce time taken by a system to respond to user Reduce system overhead Increase network bandwidth Minimize delays Increase productivity

26. GE Access Consolidation Strategy: Fast Response Time SAN architecture enables storage area network management –Consolidate storage resources on the network –Optimize resource utilization –Improve response time Optimise storage resource utilization Simplify administration Complete solution including switches Sun StoreEdge Open SAN Solutions Veritas Network Storage Management Software StorageTek D-Series Software and Storage Devices Brocade, McData, Qlogic, Sun, Cisco SAN Switches

27. Fast Service Time Reduce response time Faster transaction processing Faster order fulfillment Improve organizational responsiveness

28. GE Access Consolidation Strategy: Fast Service Time 24/7 availability Outstanding throughput speed for global data access High application availability Instant data access Disruption-free operations Comprehensive data protection Sun Fire Servers & Sun StorEdge Storage Arrays StorageTek D-Series

29. Customer Need: Scalability Ability to quickly and cost effectively scale IT infrastructures Increase throughput Minimize impact on ongoing IT productivity and services

30. GE Access Consolidation Strategy: Scalability Sun’s binary compatibility Easy migration path to increase capacity and performance Sun’s Platform Scalability StorageTek D-Series Storage Systems Hitachi Lightning 9900 V Series

31. Customer Need: Security and Privacy Protect customer and employee data from unauthorized use and distribution Protect against electronic theft and fraud Intrusion detection

32. GE Access Consolidation Strategy: Security and Privacy Network-centric security Password protection Encryption Protect and securely connect offices of all sizes Security, reliability and ease of use for mobile and networked workforce Simplified, proactive, protection against security attacks Sun Platform Security CheckPoint Nokia Internet Security Systems (ISS)

33. Customer Need: Connectivity Maintain a dialogue with trading partners Iterative, ongoing interactivity with customers Increase permeability of the company’s boundaries

34. GE Access Consolidation Strategy: Connectivity Balance the increasing desire for connectivity with the limitations of living with legacy system Sun ONE Services on Demand

35. Customer Need: Reliability Improve accuracy of transactions Two-phase commit Real-time logging Recoverability of transaction records Increase velocity of response Reduce variability Minimize impact of change

36. GE Access Consolidation Strategy: Reliability Built-in redundancies to negate any single points of failure Hot swappable components and advanced online serviceability reduce downtime Resource allocation across individual domains on the fly Allocate shares of system resources to various workloads Sun RAS Functionality Solaris Resource Manager Veritas Storage Management Software

37. Customer Need: Disaster Recovery Recover records in case of an outage, system failure or operator error Support continuous business operations during a disastrous occurrence Conduct extremely rapid fail over without losing or corrupting records

38. GE Access Consolidation Strategy: Disaster Recovery Fault-tolerant system with fully redundant, hot- installable/hot-replaceable components Power alternatives for all duplicated components Minimal interruptions even in heterogeneous environments Off site data storage that doesn’t disrupt your regular data flow Any-to-any connectivity Sun’s Disaster Recovery Functionality Veritas Disaster Recovery Hitachi Multiplatform Backup/Restore StorageTek L Series Tape Library

39. Customer Need: Availability Delivery of efficient IT service with no outages visible to users Minimize planned outages for tasks such as hardware and software upgrades, application and database changes, and preventative maintenance Avoid the disruptive effects of unplanned outages Minimize any negative impact of workload surges

40. GE Access Consolidation Strategy: Availability Point-in-time copy and remote mirroring helps reduce disruptions Create custom resource allocation policies based on individual and group needs Manage workloads and allocate resources where and when they are needed SAN technology improves data availability Brocade, McData, Qlogic, Sun, Cisco SAN Switches Sun StorEdge Solaris OE, Sun Fire Servers Veritas High Availability Solutions Hitachi Thunder & Lightning StorageTek Disk D Series

41. Customer Need: Security Firewalls need to be installed and administered Virus protection Intrusion detection and response Auditing and analysis Minimize labor costs

42. GE Access Consolidation Strategy: Security Network-centric security Protect and securely connect offices of all sizes Security reliability and ease of use for mobile workforce Simplified, proactive, protection against security attacks Authenticate software and hardware tokens, smart cards and digital certificates Sun’s Network-Centric Security CheckPoint Nokia Internet Security Systems RSA Security

43. Customer Need: Interoperability Improve back-end integration Minimize costs of Interoperability Improve IT Performance Provide better information Enable cross-functional and inter-enterprise application and data sharing

44. GE Access Consolidation Strategy: Interoperability Open architecture and commitment to open standards ensures application interoperability Open, published standards provides greater choice of products that they will all work together Sun ONE Solaris 9

45. Application Integration Reduce management complexity Improve resource management and utilization Decrease costs associated with buying, building and administering multiple applications

46. GE Access Consolidation Strategy: Application Integration Lower the lower the complexity of your data center by hosting multiple apps on a single server Cluster software allows a single application or series of applications to run across multiple domains or systems Enhanced manageability, availability and performance of databases and applications improves application integration Veritas Storage Management Software Sun’s Dynamic System Domains Sun’s Cluster Software

47. System and Data Integration Increase interoperability and data access Support sustained workload growth over long periods with little or no increase in costs Better resource utilization

48. GE Access Consolidation Strategy: System and Data Integration Sun’s Data Center Consolidation Solution improving efficiency and reducing complexity Hitachi Freedom Storage reduces storage management complexity Veritas Storage Management Software simplifies the administration of heterogeneous environments dramatically improvising application and systems integration initiatives Sun’s Data Center Consolidation Solution Hitachi Freedom Storage Veritas Storage Management Software

49. Customer Need: Strategic Enablement Easier access to information Support innovative process Support empowered teams

50. GE Access Consolidation Strategy: Strategic Enablement GE Access Professional Services –Centralized resource for the consulting, technical, educational and professional service organizations Sun, Veritas, Hitachi and StorageTek –Source contracts with other systems integrators EDS, CapGemini, Accenture Sun Professional Services –Map business strategy to technology roadmap GE Access Professional Services Sun Professional Services

51. Customer Need: Real-time Change Management Support innovation Increase systems flexibly to enable organizational responsiveness Migrate to an open architecture

52. GE Access Consolidation Strategy: Real-time Change Management Sun’s Open Architecture Highly reliable, available and secure technologies Solaris 9 SunOne

53. Customer Need: Faster Application Development Simpler, more efficient development environment Minimize political issues Support evolutionary business change Increase organizational responsiveness Sun Technology Hitachi Freedom Storage StorageTek D-Series GE Access’ Financial Services Group

54. GE Access Consolidation Strategy: Faster Application Development Quickly integrate new, empowering functionality into mission critical business solutions Open architecture supports a wide range of best- of-breed solutions Over 13,000, third party applications that written for the Solaris operating system and the Sun platform Sun ISV Partnerships

55. Customer Need: Minimize Business Interruption Minimize impact of outages and downtime Improve resource utilization and productivity Track costs resulting from downtime –Loss of current and future revenue –Opportunity costs of being late to market –Bottlenecks that affect operating efficiency

56. GE Access Consolidation Strategy: Minimize Business Interruption Can support millions of users Enable continuous uptime & application availability Comprehensive monitoring and reporting of business-critical systems Better control and management Integrate data centralized and distributed data ensures data availability Sun RAS Features Hitachi Freedom Storage Veritas Data Protection Suite

57. Customer Need: eBusiness Scalability Ability cost effectively scale to meet support eBusiness opportunities Support workload spikes caused by daily or weekly cycles and seasonal peaks Support increased complexity Scale to accommodate peaks and sudden spikes in usage

58. GE Access Consolidation Strategy: eBusiness Scalability Cross-generational and cross-product line binary compatibility ensure the highest levels of scalability –Expand more rapidly –Less expensively –Less risk Easy migration path to increase capacity and performance Non-disruptive expansion Sun’s Platform Scalability StorageTek D-Series Storage Systems Hitachi Lightning 9900 V Series