1. Umbrella Management Center Frankfurt Presentation Dipl.-Ing. Ralf Steffler 01.09.2006 http://www.obs-itconsulting.com

2. Typical Network Architecture ATM LAN Server Center LAN Server Center ATM Critical Problem Minor Problem Major Problem Backbone Access

3. System Management today PDH/SDH ATM IP Services Firewall IMN IMAS-VUMDMNNMBMC Servers ISM Element Manager Network Manager System Manager

4. Conclusion Each layer is managed separately and differently. Manager of Managers‘s concept needed! Management of Layers is overlapping, though. The lower the layer, the higher the impact on service. Problems caused by a different layer seem obscure. No overall Picture, just a picture of a layer.

5. Statistics Reports Statistics Reports Server Access Server Access Alarm Manager Alarm Manager TTS Firewall-Gateway ATMIPServices Workflow CRM X-Application Probe Inventory Database Inventory Database Unix-Manage- ment Stations Umbrella-Management A concept rather than a product X-Display Information

6. UMC-Components MySQL Novell Apache PHP

7. Espresso instead of Java Rapid Prototyping Open Source Software PHP-Scripting

8. LAMP as a Platform PHP Linux MySQL Apache All for Free ! Open Source

9. UMC-Architecture Apache Webserver UMC-Application MySQL Server SuSE programmable UMC-Application Central Alarm Collector PHP Probes Secure Shell Secure Copy VNC Virtual Network Computing DB MySQL database SSH

10. Virtual Network Computing Xvnc Xclient V N C h t t p X 1 1 VNC-Client or Browser V N C

11. PHP-Middleware Secure Integration of a MySQL Database Apache Middleware MySQL PHP SQL httphttps Firefox Internet Explorer Mozilla

12. UMC-Features 3 Level Access Control Intrusion Detection Very Little Bandwidth Demands Multiple Desktops (Browser & DB Clients) Extremly Fast SQL-Database Central System Administration Online Application Changes

13. UMC-GUI X11 GUI

14. UMC-Scalability SPEEDSPEED Linux CPU RAM SMP H 3 G z C 4 P U G 4 B Super-Computer Raid at best possible Price

15. UMC-Capacity ~ Billion Records Response Time < 3 seconds 200 GByte

16. UMC-Security Highly protected SQL-DB Integrated Firewall Each Form Password protected Bastíon Host Concept All Queries encrypted through https Encrypted Login Bad Logins & IP-Address check

17. UMC-Login L o g i n S e c u r e

18. UMC-Forms Customers TroubleTickets Devices Alarms Orders Service Providers Services Users

19. UMC Form Generator Elegant integration in UMC Application Easy Creation of Private Forms With UMC Form Generator

20. UMC-Pictures C o n t e x t R e l a t e d P i c t u r e

21. UMC Virtual Notepad With Automatic Timestamping For each Form UMC-Notepad

22. UMC-Dashboard Online Monitoring of UMC Database

23. UMC-Diagnostics Ping Traceroute Snmp Log-File Probe Service Checker

24. Devices SNMP Tester Inventory Database Online Checker

25. Alarm-Processing Central Real Time Alarm Processing Alarm Filtering, Deduplication and Escalation Effective time and host based Alarm Correlation

26. Alarm Correlation Hostname Alarm Type Creation Time Effective Alarm Correlation based on: UMC Corr Alarm Corr. Window

27. Alarm Processing By Probe NMS Alert-File... MySQL Server Probe Alarm Suse Alarm Correlation and Escalation Alarm Filtering Alarm Classification Alarm Deduplication UMC Database NFS AL A R M Probe can process any Alertfile Over 100.000 Alarms per hour ! Over 100 Probes per UMC !

28. UMC-Probes Alertfile Warning:....... Error: File system full NFS Probe UMC Generic Probe Samba Remote Shell Probes Ping Oracle Generic Syslog Out of the Box !

29. Probe-Script Name Logfile to Trace Categorize Alarms Set Severity Oracle Probe Alarm Compression 1:10.000 ! Out of the Box !

30. Threshold Watchdog Script based System-Monitoring Alarm on Threshold-Violation Automatic Alarm Clearing

31. Network Alarm UMC TT Forwarding by Umbrella Management Network Alarm Short Messages to Handy Fast Relay of Trouble Tickets Mobile System Management TT Forwarding by SMS

32. Quality Management Statistics and Reports Second Level Monitoring Reducing of Alarms Important Node Concept Standardized Alarmhandling Easy-To-Use User Interface Proactive Management Highly integrated System Effective Alarm Correlation

33. Cold Standby Server 99,99% A T = 2 S 1 - S 2 2 UMC Switch 99% UMC S2S2 S1S1 Availability:

34. Reports & Statistics through ODBC Interface MS Excel MS Access

35. UMC WebTicketSystem WTS Customer Views UMC Internal Views W e b T i c k e t s PHP Secure Customer Access to the UMC http

36. Consulting Ralf.Steffler@T-Online.de Out of the Box Solutions