1. SESSION #1015/1020 Moving Your Library to 2.0 and Beyond Gail Richardson Acting Director Online Services, Oakville Public Library Beckie MacDonald Online Services Librarian, Oakville Public Library Amanda Etches-Johnson User Experience Librarian, McMaster University

2. Where people and ideas meet www.opl.on.ca Twelve Things… Gail Richardson Acting Director ~ Online Services Oakville Public Library

3. Where people and ideas meet www.opl.on.ca Twelve Things… # 1 Know Your Culture

4. Where people and ideas meet www.opl.on.ca Twelve Things… # 2 Get buy-in From your Executives / Directors

5. Where people and ideas meet www.opl.on.ca Twelve Things… # 3 Determine Budget

6. Where people and ideas meet www.opl.on.ca Twelve Things… # 4 Get Buy-in From your Management Team

7. Where people and ideas meet www.opl.on.ca Twelve Things… # 5 Start the Buzz Pay Attention to Timing

8. Where people and ideas meet www.opl.on.ca Twelve Things… # 6 Poll your staff (If appropriate)

9. Where people and ideas meet www.opl.on.ca Twelve Things… # 7 Determine the Scope

10. Where people and ideas meet www.opl.on.ca Twelve Things… # 8 Which Tools? Core Competencies?

11. Where people and ideas meet www.opl.on.ca Twelve Things… # 9 Determine Parameters Voluntary or Mandatory?

12. Where people and ideas meet www.opl.on.ca Twelve Things… # 10 Training Delivery (5 W’s)

13. Where people and ideas meet www.opl.on.ca Twelve Things… # 11 Incentives

14. Where people and ideas meet www.opl.on.ca Twelve Things… # 12 Feedback & Post Communication

15. Where people and ideas meet www.opl.on.ca Web 2.0 Staff Training @ OPL Beckie MacDonald Online Services Librarian Oakville Public Library

16. Where people and ideas meet www.opl.on.ca Web 2.0 Staff Training @ OPL CSI:OAKVILLE C omputer S avvy I nstruction

17. Where people and ideas meet www.opl.on.ca Web 2.0 Staff Training @ OPL 12 week contract 7 Hours / week Research Design Develop

18. Where people and ideas meet www.opl.on.ca Web 2.0 Staff Training @ OPL

19. Where people and ideas meet www.opl.on.ca Web 2.0 Staff Training @ OPL

20. Where people and ideas meet www.opl.on.ca Web 2.0 Staff Training @ OPL  Blogs  RSS  Bloglines  Social Bookmarking  Wikis  IM (Instant messaging)  Social Networks

21. Where people and ideas meet www.opl.on.ca Web 2.0 Staff Training @ OPL  2 Sessions  3 hours per session  Mandatory for all information staff

22. Where people and ideas meet www.opl.on.ca SESSION 1

23. Where people and ideas meet www.opl.on.ca SESSION 1 TOPICS  Blogs  RSS  Bloglines  Social Bookmarking

24. Where people and ideas meet www.opl.on.ca INTRO TO CSI:OAKVILLE  Why are we here?  How did we get here?  Where are we going? Where people and ideas meet

25. Where people and ideas meet www.opl.on.ca BLOGS

26. Where people and ideas meet www.opl.on.ca CSI TRAINING BLOG

27. Where people and ideas meet www.opl.on.ca BLOGGING EXERCISE  Scan through CSI:Oakville Blog  Familiarize yourself with its features  Reply to my most recent post  Leave a comment

28. Where people and ideas meet www.opl.on.ca CENTRAL BLOG

29. Where people and ideas meet www.opl.on.ca WHITE OAKS BLOG

30. Where people and ideas meet www.opl.on.ca TECKTALK BLOG

31. Where people and ideas meet www.opl.on.ca RSS

32. Where people and ideas meet www.opl.on.ca RSS BUTTONS

33. Where people and ideas meet www.opl.on.ca BLOGLINES

34. Where people and ideas meet www.opl.on.ca

35. Where people and ideas meet www.opl.on.ca HOW TO ADD A FEED Click add button

36. Where people and ideas meet www.opl.on.ca BLOGLINES EXERCISE  ADD the “CSI:Oakville” Blog  ADD OPL web site  ADD your favorite news media site

37. Where people and ideas meet www.opl.on.ca SOCIAL BOOKMARKING

38. Where people and ideas meet www.opl.on.ca FAVOURITES FOLDER

39. Where people and ideas meet www.opl.on.ca WHERE ARE YOUR FAVOURITES SAVED? HOME COMPUTER WORK COMPUTER INFO DESK COMPUTER OFFICE COMPUTER LAPTOP COMPUTER

40. Where people and ideas meet www.opl.on.ca

41. Where people and ideas meet www.opl.on.ca SOCIAL BOOKMARKING EXERCISE  Create at least 3 categories  Add at least 2 web sites to each category

42. Where people and ideas meet www.opl.on.ca Web 2.0 Staff Training @ OPL PLAY TIME

43. Where people and ideas meet www.opl.on.ca SESSION 2

44. Where people and ideas meet www.opl.on.ca SESSION 2 TOPICS  Wikis  IM (Instant Messaging)  Social Networks

45. Where people and ideas meet www.opl.on.ca WIKIS

46. Where people and ideas meet www.opl.on.ca WIKIS

47. Where people and ideas meet www.opl.on.ca

48. Where people and ideas meet www.opl.on.ca WIKI EXERCISE  You are going to edit a wiki!  Get out your little paper we gave you at the beginning of the session.  Go to: www.csioakville.pbwiki.comwww.csioakville.pbwiki.com

49. Where people and ideas meet www.opl.on.ca

50. Where people and ideas meet www.opl.on.ca EXAMPLE WIKI

51. Where people and ideas meet www.opl.on.ca ‘IM’ INSTANT MESSAGING

52. Where people and ideas meet www.opl.on.ca INSTANT MESSAGING

53. Where people and ideas meet www.opl.on.ca INSTANT MESSAGING  Add me: bmacdonald@oakville.cabmacdonald@oakville.ca  Add a few people sitting around you (hint: ask them what email they used to set up their account)

54. Where people and ideas meet www.opl.on.ca SOCIAL NETWORKS

55. Where people and ideas meet www.opl.on.ca MYSPACE

56. Where people and ideas meet www.opl.on.ca FACEBOOK

57. Where people and ideas meet www.opl.on.ca FLICKR

58. Where people and ideas meet www.opl.on.ca YOUTUBE

59. Where people and ideas meet www.opl.on.ca RE-CAP

60. Where people and ideas meet www.opl.on.ca SESSION 1 TOOLS

61. Where people and ideas meet www.opl.on.ca SESSION 2 TOOLS

62. Where people and ideas meet www.opl.on.ca SURVEY

63. Where people and ideas meet www.opl.on.ca SURVEY COMMENTS “Thank you very much Beckie, Gail and OPL for having this training made available to us all. Definitely we need to know this.” “A very good introductory session. Took the "fear" out of what these things actually are and what they do.” “Thanks Beckie. I think I'm in a new world!” “All levels of library staff should receive this training so no one gets left behind” “Thanks again for this training. I don't feel like a dinosaur.” “Agree that OPL staff must keep current and savvy especially since most of our customers already are aware and/or use blogs, etc.”

64. Where people and ideas meet www.opl.on.ca CSI REFRESHER  One - 2 hour session  Combination of both CSI:Oakville Sessions 1 & 2  Review of old exercises  Addition of new exercises

65. The Mac Experience

66. ► Voluntary ► Incentives! ► Self-directed ► Not training, but learning ► “Teams” ► Virtual, with a little bit of F2F Highlights of Learning 2.0 @ Mac

67. http://macetg.wordpress.comhttp://macetg.wordpress.com/

68. ► Intro ► Blogs ► RSS ► Wikis ► Social Bookmarking & Tagging Online Apps & Tools Online Social Networks Gaming & Virtual Worlds Browser Tools

69. Decisions made, lessons learned It takes a village

70. Decisions made, lessons learned Build in lots of time for exploration & catch-up

72. Decisions made, lessons learned There’s no perfect time

73. Decisions made, lessons learned Don’t reinvent the wheel

74. over 200 libraries! http://del.icio.us/tag/learning2.0libraries

75. Decisions made, lessons learned Take different learning styles into account

76. Decisions made, lessons learned Find a content balance

77. Decisions made, lessons learned Enticements are...enticing!

78. Decisions made, lessons learned Enticements are...enticing!

79. How did we do? ► 82 Staff members signed up ► 68 completed the program

80. “the tools I have been exposed to are only a small part of opening up a world I was way too timid to explore” “this mini course was the best learning experience I’ve had on the internet and I would gladly continue with it indefinitely if it were possible (no incentives required)” “it’s amazing to look back at what has been covered these past few months. I’m so glad I had this opportunity and I would DEFINITELY participate in any future discovery programs” “now I can navigate this vast sea of tools without panicking and calling the IT guys” “what can I say, I think it rocked!”

81. Momentum: don’t lose it! ► follow-up sessions online or F2F. ► maintain the program blog with new & updated content. ► enrichment sessions on certain topics/tools. ► encourage the use of the technologies explored. ► provide a forum for staff to share ideas & get feedback from colleagues. ► contest: come up with new services using 2.0 tools!

82. Questions?

83. Thanks! http://blogwithoutalibrary.net/talk/ola2008/learning2. pdf http://blogwithoutalibrary.net/talk/ola2008/learning2. pdf AIM/Skype: torontolibrarian MSN: amanda@etches-johnson.com

84. Image Credits ► ferris wheel: http://www.flickr.com/photos/josefstuefer/48743690/ http://www.flickr.com/photos/josefstuefer/48743690/ ► Learning 2.0 graffiti: http://flickr.com/photos/hblowers/257442500/in/set- 72157594308356357/ http://flickr.com/photos/hblowers/257442500/in/set- 72157594308356357/ http://flickr.com/photos/hblowers/257442500/in/set- 72157594308356357/ ► cufflinks: http://flickr.com/photos/oberazzi/318947873/ http://flickr.com/photos/oberazzi/318947873/