1. 11-1 Chapter Questions How do marketers identify primary competitors? How should we analyze competition? –strategies, objectives, strengths, and weaknesses How can market leaders expand the total market and defend market share? How should market challengers attack market leaders? How can market followers compete effectively?

2. 11-2 Competition isn’t always bad! Bill Cade’s crickets Furniture industry Satellite radio WHEN?

3. 11-3 Five Forces Determining Segment Structural Attractiveness

4. 11-4 Identifying Competitors

5. 11-5 Economic View of Competition Pure Monopoly Oligopoly Monopolistic Competition Pure Competition

6. 11-6 Analyzing Competitors Share of market Share of mind Share of heart

7. 11-7 Hypothetical Market Structure 10% Market Nichers 20% Market Follower 30% Market Challenger 40% Market Leader

8. 11-8 Expanding the Total Market New customers More usage

9. 11-9 Optimal Market Share

10. 11-10 Question Why can profits decrease as market share expands?

11. 11-11 Other Competitive Strategies Market Challengers Market Nichers Market Followers

12. 11-12 Fast Food Study McDonald’s is the market leader The “lighting rod” of criticism 1986 Hardee’s tries lower fat, no one follows. April 1991 McDonald’s introduces McLean July KFC and Arbys’ low fat products 2000 Subway becomes niche player (sandwiches)

13. 11-13 Market Follower Strategies Counterfeiter Cloner Imitator Adapter

14. 11-14 Market Niche Strategies

15. 11-15 Balancing Orientations Competitor- Centered Customer- Centered

16. 11-16 Group Discussion How do you attack a Category Leader? Take a position: 1.The best way to challenge a leader is to attack its strengths. 2. The best way to attack a leader is to adopt a flanking strategy.