1. Creative Libraries Connecting Communities Caloundra City Libraries

2. Snapshot Community partnerships: investment in community Community partnerships: investment in community The dynamics of partnerships The dynamics of partnerships Partnership in action: Caloundra City Libraries Partnership in action: Caloundra City Libraries Community outcomes Community outcomes

3. Caloundra City… Population 88,000 Population 88,000 Rural and coastal lifestyle communities Rural and coastal lifestyle communities Rapid demographic growth Rapid demographic growth Caloundra City Libraries – 5 service points Caloundra City Libraries – 5 service points 1.5m loans per annum (18.6 per capita) 1.5m loans per annum (18.6 per capita) Visits per annum(9.8) Visits per annum(9.8)

4. The Zen of libraries in communities Library as resource Library as resource information stewardship, local collections, global access, equity information stewardship, local collections, global access, equity Library people expertise to help unlock the gateway

5. The Zen of libraries in communities Library as place Library as place inclusive, flexible, welcoming community spaces inclusive, flexible, welcoming community spaces Library as symbol Library as symbol core civic values, community wellbeing core civic values, community wellbeing Author: Harris, Kevin and Dudley, Martin: Public Libraries and Community Cohesion UK 2005 http://www.mla.gov.uk/documents/id1410rep.pdf

6. Who are our community partners? People People community groups, individuals, volunteers community groups, individuals, volunteers Organisations Organisations education providers, cultural and community organisations, government agencies education providers, cultural and community organisations, government agencies Corporate partners Corporate partners funding bodies, sponsorship, funding bodies, sponsorship, state and local government

7. Why partner? Seek collaborative community outcomes Seek collaborative community outcomes Validate programs and actively engage with communities Validate programs and actively engage with communities Contribute to framework for growing social capital and community capacities Contribute to framework for growing social capital and community capacities Libraries as neutral ground – linking diverse partners across communities Libraries as neutral ground – linking diverse partners across communities Add dimension and reach to library programs – embed social cohesion aims Add dimension and reach to library programs – embed social cohesion aims

8. Pathways to partnering Developing community trust Developing community trust Patience – trust develops with time Patience – trust develops with time Demonstrate community leadership Demonstrate community leadership Active communication with community Active communication with community Work locally to support community networks Work locally to support community networks

9. The benefits of partnerships Translates library vision into action and outcomes Translates library vision into action and outcomes Maximises take up of library services in community Maximises take up of library services in community Enables engagement with community to develop organically Enables engagement with community to develop organically

10. Partnerships in action Finding the Thread Finding the Thread Walpara Youth Leadership Group Walpara Youth Leadership Group

11. Partnerships in action Ole (Older Learners Expo) Ole (Older Learners Expo) Strategic partnerships - Strategic partnerships - Telstra Countrywide 2004 Telstra Countrywide 2004

12. Bookstart for babies Participative early literacy program for babies, parents and carers Embedded as core library service Funded by community sponsorship Links to wider community networks with alternate delivery models - trust

13. F inding the Thread Qld Stories Program Libraries – catalysts to social capital catalysts to social capital “more than a building” “more than a building” community interconnections community interconnections creative community presence creative community presence action research (act, learn, reflect, plan) action research (act, learn, reflect, plan)

14. Partners Caloundra Embroiderers Group Caloundra Embroiderers Group Glass House Country Care Day Care Respite Service Glass House Country Care Day Care Respite Service Walpara Young Mothers Group Walpara Young Mothers Group Busy Needles Knitting Group, Maleny Busy Needles Knitting Group, Maleny Fred Fletcher, Aboriginal Elder, Birra Gubba people Fred Fletcher, Aboriginal Elder, Birra Gubba people Youthlinx program Youthlinx program Fantastic storytellers! Fantastic storytellers!

15. Outcomes Collection of community stories Collection of community stories Growing sustainable community partnerships Growing sustainable community partnerships Library as linking body Library as linking body Products - Storytelling Café, project journal, artworks Products - Storytelling Café, project journal, artworks

16. Getting mobile…………. Key partners Telstra Countrywide – sponsorship for satellite data communications Telstra Countrywide – sponsorship for satellite data communications State Library of Queensland – subsidy for mobile library project State Library of Queensland – subsidy for mobile library project Caloundra City Council Units Caloundra City Council Units Friends of the Library Friends of the Library

17. Community partnership in action Satellite technology – freestanding service Satellite technology – freestanding service Highly visible community partnership Highly visible community partnership Strategic alliance with corporate player Strategic alliance with corporate player

18. Growing a partnership - Walpara youth leadership group Wheels within wheels (2003) Words speak louder (2004) Leading Edge (2005) Walpara!!!

19. Walpara Indigenous Youth Leadership program Multiple and diverse partnerships Multiple and diverse partnerships Positive collaborations between libraries Positive collaborations between libraries and indigenous communities Sustainable partnerships Sustainable partnerships for growing community capacities

20. What was Words Speak Louder? An indigenous community engagement program. An indigenous community engagement program. Community outcomes – accessible libraries, resources, spaces, partnerships. Community outcomes – accessible libraries, resources, spaces, partnerships. Key drivers - Indigenous Advisory committee Key drivers - Indigenous Advisory committee Sustainability! Sustainability!

21. Words Speak Louder Participants and Partners  Kabbarli – Darren Manns  State Library of Qld Indigenous Libraries Unit  ASSPA committees  University of the Sunshine Coast – Indigenous Liaison Officer Partners  City Librarian – Louise Bauer  Project Facilitator – Gail Robinson  Local Studies Officer – Amanda Wilson  Adult Literacy Coordinator – Vicki Belcher Library Staff Steering Committee  Leon Appo  Fred and Christina Fletcher  Mary-Rose Adkins  Michael Mace  Representatives – SC Reconciliation Committee  Alison Cassell (SUNNET)

22. Walpara Indigenous Youth Leadership program partners Kabbarli HACC Caloundra City Libraries’ Indigenous Advisory Committee. Representatives of Gubbi Gubbi and Undumbi peoples. Nungeena Aboriginal Corporation for Women’s Business, Beerwah Qld Indigenous Health Program Dept of Communities – Regional Communities program University of Sunshine Coast Indigenous Liaison Unit.

23. OLE´! Component of Leading Edge Component of Leading Edge An expo of learning opportunities tailored for the older learner, showcasing what is available in our community An expo of learning opportunities tailored for the older learner, showcasing what is available in our community Community partnerships between cultural business and welfare organisations Community partnerships between cultural business and welfare organisations

24. Olé – Why? Libraries…… Are community hubs – places to learn, share, meet, interact and access Are community hubs – places to learn, share, meet, interact and access Facilitate community partnerships Facilitate community partnerships Are enablers to lifelong learning and community capacity Are enablers to lifelong learning and community capacity Are community leaders Are community leaders

25. Olé – On the day 50 50 active displays from community and government representatives 8 8 performance groups bring the stage to life! Over 40 performers!

26. The heart of the matter Community partnerships! Community partnerships! OLE` Community Steering Committee OLE` Community Steering Committee Energetic, dedicated, and innovative volunteers Energetic, dedicated, and innovative volunteers

27. Community Advisory Groups Targeted community groups, individuals Targeted community groups, individuals Program design and delivery Program design and delivery Participative community engagement Participative community engagement Action research (act, reflect, learn, plan) Action research (act, reflect, learn, plan)

28. Community Partners - Outcomes Community trust and wellbeing Community trust and wellbeing Contribution to wider social cohesion outcomes Contribution to wider social cohesion outcomes Growing community and organisational capacity Growing community and organisational capacity Validation of library activity and role Validation of library activity and role Enhanced community programming Enhanced community programming