1. IT-Trends 2005-2010 4.12.2002 http://www.fraber.de/

2. My Guess No major new Disruptive Technologies anymore Competitiveness depends on the capability to implement projects Radical improvement after a number of incremental steps

3. Some Trends General Trends  Moore’s Law  Globalization  Digitalization  Mobility (GRPS&WiFi)  Knowledge Value  IT Commoditization Specific Trends  Importance of Security (every computer connected to the Internet needs security)  Machine-to-machine communication  Open Source Software Read it everywhere!

4. Conceptual Model: Extended Company ProvidersClientsManufacturer Sub- contractors Technologies  Collaboration & Project Rooms  Web Services  Extranet/VPN  Sales Support  CRM/SCM/…  Collaborative Forecasting ...

5. My Guess  Ideas have been tested during the Dot.Com era  “Applications à la carte” methodologies  “Value patterns” (supply chain, integration, network, …) have become common knowledge No major new Disruptive Technologies anymore

6. Disruptions à la Carte Market ShareValueReduce CostsServiceTime to MarketExtend BrandClient Retention Clients Providers Employees Partners Investors Media... Put here:  where you are  where you want to go and  what applications to use How to define my IT-Strategy?

7. Cost ROI Dependency 250k€2M€1M€500k€ Procurement Demand Forecasting Data Consolidat. B2B Catalog & Order Track B2C Product Catalog Bench- marking 0m 6m 12m 18m Intranet & KM. Data Warehouse Production Tracking Implementation Jam How to implement my IT-Strategy?

8. My Guess  Disruptive Technologies have to be easy to learn in order to be successful  Disruptive Technologies have to satisfy basic needs No major new Disruptive Technologies anymore

9. The Limits of Disruptive Technologies Content Formalization formalizedunstructuredindexed Video Audio Google Messenger Learning Effort ERP WWW Intranet Project Rooms Force people to use it People like it SCM

10.  Build around existing processes  Supported by innovative management practices  Limited by learning complexity  Implemented by digitalizing existing processes  Look at your processes and digitalize them  Examples:  Volkswagen/Seat Project  Recent announcement by General Electric ...  Look at your processes and digitalize them The Limits of Disruptive Technologies

11. My Guess 2010 Cost ROI Dependency 250k€2M€1M€500k€ 3 rd Party Procurement Demand Forecasting Demand Consolidat. B2B Catalog & Order Track B2C Product Catalog Outlet Benchmark 0m 6m 12m 18m Intranet & KM. Data Warehouse Production Tracking Market ShareValueReduce CostsServiceTime to MarketExtend BrandClient retention Clients Providers Employees Partners Investors Media... Put here:  where you are  where you want to go and  what applications to use Competitiveness depends on the capability to implement projects

12. Capability to Implement Projects Critical Factors  IT Infrastructure  IT Strategy  Change Management  Project Management  Look at your processes and digitalize them IBM – PwC Deal? Standardization?

13. Internet Standardized Infrastructure? Shared Systems  Firewall  VPN Access  Web Server with Intranet/Extranet  File Server (VPN)  Email Local Area Network Web/ Mail ERP... DMZ Router FW Shared Services  Maintenance Support  Firewall Security  Web Server Security  Incident Tracking  Backup  VPN Clients PC xDSL Just an idea...  Develop a service around the standard