1. Teaching Reference and Readers’ Advisory in a Web 2.0 World Jessica E. Moyer and Terry L. Weech Sofia 2008 Sofia, Bulgaria November 13, 2008

2. Web 2.0 The term “Web 2.0” coined in June 2004 Conference by Tim O’Reilly of O’Reilly Media http://web.archive.org/web/20040602111547/http://web2con. com/ http://web.archive.org/web/20040602111547/http://web2con. com/ In 2006 O’Reilly expanded his definition to: “ Web 2.0 is to: … Build applications that harness network effects to get better the more people use them. ("harnessing collective intelligence.") ” http://radar.oreilly.com/archives/2006/12/web-20-compact.html http://radar.oreilly.com/archives/2006/12/web-20-compact.html

3. Key Web 2.0 Applications  Blogs  Wikis (Wikipedia)  Tagging  Social bookmarking sites  Video sharing (Youtube)  Picture sharing (Flickr, picasa)  Podcasting  RSS and syndication  Multi-user Virtual Environments (MUVE).

4. Web 2.0 Survey Methodology Survey I: LIS students who took a reference or readers’ advisory class that included some use of Web 2.0. Survey sent to 60 students Fall, 2008. Survey II: LIS faculty who subscribe to the jESSE listserv, (http://web.utk.edu/~gwhitney/jesse.html). An estimated 1200 people subscribe to jESSE, representing LIS programs from many different countries, as well as most LIS programs in North America.http://web.utk.edu/~gwhitney/jesse.html

5. Web 2.0 Survey Methodology The surveys sought information in three areas: 1) personal use of Web 2.0 tools, 2) in class use, 3) attitudes towards using Web 2.0 in the LIS classroom. Surveys were available for responses for one week, September 21 to 28, 2008. Thirty students and sixty-eight faculty responded.

6. Faculty Personal Use

7. Faculty LIS Class Use

8. Student Personal Use

9. Student in Class Use

10. Web 2.0 Conclusions Summary of Conclusions:  Lots of personal use, of a variety of tools.  Nearly all knew about or have used most Web 2.0 tools.  Students are willing to use them in class, and will sometimes use them when assigned independent work.  Students who use Web 2.0 for LIS classes are generally satisfied with the experience

11. Web 2.0 Conclusions Summary of Conclusions:  Web 2.0 tools and activities cannot be ignored.  Web 2.0 has become an important part of many daily activities in libraries and in outreach programs.  Many teen programs and college reference services maintain facebook or myspace pages.  Some reference librarians are making themselves available on Twitter.  Wikis are being used as collaborative work tools in all types of libraries  Blogs are common, for in staff use and for patrons.

12. Web 2.0 Conclusions Summary of Conclusions:  An emerging area  Not fully embraced by faculty despite personal use by both students and staff  Students enjoy using Web 2.0 tools and feel that they learn from using them  Research results support increased use  We encourage everyone to add at least one Web 2.0 activity to their next class

13. Thank You! We would love to hear your experiences, questions, or comments Jessica E. Moyer, jessicaemilymoyer@gmail.com jessicaemilymoyer@gmail.com Terry Weech, weech@illinois.eduweech@illinois.edu