1. Hosted/Cloud Email Solution University of Northern Colorado

2. UNC Student Email Background Legacy student email systems PINE RS6000 Webmail by Captaris IMAIL from IPSwitch iPlanet from Sun Microsystems Common issues Storage capacity SPAM / Phishing Anti-virus Backups Out of date user interface April 14th, 20092CHECO Presentation

3. UNC Student Email Current Migrated Fall 2008 all student email to exchangelabs UNC student email - rose3826@bears.unco.edurose3826@bears.unco.edu Hosted at bears.unco.edu or www.outlook.comwww.outlook.com 10Gig mailboxes and growing Global Address List with student Active Directory Modern interface with ability to customize and brand Calendar, contacts and task functionality UNC does not allow students to auto-forward email to other accounts Students must “register” their account prior to accessing it the first time via a homegrown application April 14th, 20093CHECO Presentation

4. UNC Student Email Migration Lessons Learned ILM account management agent – Beta Student input from the beginning - @bears.unco.edu Relationship with Microsoft and Oxford Computing Review internal account creation and cleanup procedures early Communications with Faculty and Staff are just as important as communications to students Be prepared to adjust end-user and administrator system support response time expectations http://blogs.technet.com/exchangelabs/default.aspx April 14th, 20094CHECO Presentation

5. UNC Student Email Update (R3) Currently have approximately 30,000 accounts Outlook Live is available for IE 7+ as well as Firefox 3+ and Safari 3+ (MAC only). Increased ILM integration (once you move to Windows Server 2008) Improved PowerShell integration, more object control in PowerShell, increased integration with AD/LDAP objects with PowerShell, increased performance (reporting). Must be run from Windows 2008 or a Vista PC Reviewing email for life – rose3826@bearsalumni.unco.edurose3826@bearsalumni.unco.edu Reviewing portal integration – SSO via Luminis portal Improved support portal and documentation – http://connect.microsoft.com http://connect.microsoft.com April 14th, 2009CHECO Presentation5