1. Building a Business Case for Flexible Work Practices - Extract of Presentation Presented by Wendy Lundgaard, Director AHRI HR Essentials Series 2008  Copyright Win-Win Workplace Strategies P/L. All rights reserved.

2. Capability Profile Wendy Lundgaard Director, Win-Win Workplace Strategies Pty Ltd PO Box 3235, Doncaster East Vic 3109 Mob: 0411 125722 Website: www.win-winws.com.auwww.win-winws.com.au Email: wendy@win-winws.com.auwendy@win-winws.com.au Wendy has an accomplished career in enterprise leadership and senior human resources practice over 20 years. Her career spans senior and executive roles in line management, in-house advisor/practitioner and consulting roles in: –organisational development, –strategic planning –human resources strategy & operations –leadership development –group facilitation and action planning –Marketing, communications and PR –governance –quality assurance –training and development including specific human resource training (national and international). As Director of Win-Win Workplace Strategies, Wendy draws on her extensive experience in designing, developing, implementing and measuring contemporary workplace solutions that integrate with business objectives. Her career highlights are testament to her passion for developing organisational capability and culture and facilitating positive outcomes for employees and the business. Qualifications Wendy holds a number of professional qualifications, including: –Prof. Diploma in Human Resources –Bachelor of Business (with distinction) –Diploma in Company Directorship (GAICD) –Cert. in Workplace Training and Assessment –DEWR Age Management Accreditation (AIM) –Practicing Certificate in Mediation and Conciliation –ISO Quality Assurance Auditor –Project Management (AIM) –Graduate, Williamsons Community Leadership Program 2003 –Fellow, Australian Institute of Management –Current study: Masters of Human Resources Mgt (Change Mgt). Wendy is a regular presenter and facilitator at seminars, forums and executive boardroom sessions on a range of contemporary workplace issues. Community Involvement Wendy holds a number of industry board and leadership roles, including: –Board Director & Chairman, AQA Victoria Ltd – a not-for-profit disability sector board –Member, Housing Industry Association (Vic) Training & Professional Development C’tee –Immediate Past Deputy Convenor, Williamson Fellows Advisory Committee, Leadership Victoria. Wendy continues to support the community following more than two decades of active leadership roles and ministerial appointments to a range of boards and committees in Queensland and Victoria. Awards and Recognition Wendy has achieved national recognition for professional and personal leadership, through awards including: –Australian Human Resources Institute’s Excellence in People Management Award in 2004 –Several state and national Work and Family innovation awards –Finalist, Partnership at Work IRV Awards, 2001 –Regional Nominee, Australian of the Year, for services to the community and rural youth. For More information: Please go to the website at www.win-winws.com.au

3. 3. Factors affecting labour scarcity Current labour entrants: 170,000 per annum. By 2020: 125,000 for the entire decade or 12,500 pa = growth almost stops! (Source: Access Economic, 2002) Replacement level (2.1)

4. Businesses reporting labour shortages: 30% affected Labour market participation rate: Unemployment at 4% Source: Personal Mortgage Manager National Conference: Sanctuary Cove, Feb 08 February 2008 years 3. The Labour Market

5. 3. Workforce Landscape Lowest unemployment rate in 30 years - below 5% considered “full employment” (Forecast 5.5%) Just over 50% of workforce is employed full-time 50% all employees work overtime – half is unpaid 51% employees working >45 hr/w want fewer hours (Source: ACTU in AIM’s Management Today, March 2006) Annual growth rate of labour market:  1.5 for past 10 years,  0.7 2005 – 2015,  0.4 in 2015 – 2025.

6. 3. Workforce Participation ( eg Vic) Projected growth in Victoria’s working age population, 2005-2035 Source: Department of Sustainability and Environment (2004),Victoria in Future. Sources: ABS, Labour Force Australia, Spreadsheets, Cat No 6202.0.55.001 and Dawkins, Lim and Summers (2005) The impacts of population ageing on labour force participation report to the Dept Treasury & Finance. Actual and projected workforce participation rates, Victoria 1995-2035

7. 3. Australia’s Aging population Median (Average Age) 50% of population younger, 50% older Source; ABS Population Projections Australia 2004 – 2101

8. 3. Net Migration – No solution here! Projection – Stable levels for next 15 years, followed by modest increase 2021 to 2031

9. Workforce Participation Rates: Males Compared to OECD Countries

10. Workforce Participation Rates: Females Compared to OECD Countries

11. Strategy Options for Organisations Do Nothing: Fast-track into the endangered species list! Or Embrace the changes necessary to evolve the business!

12. 6. Traditional View of FWP Employee Benefits FWP Employer Of Choice Conditions Employee Attraction OH&S & Wellbeing Seen as part of the ‘benefits’ offering

13. 6. Contemporary View of FWP Workforce Planning Strategy Flexible Work Practices Performance Productivity Talent & Succession Mgt Labour Supply Pool Business Strategy Skills & Capability Age Management (Retirement) As a strategic management tool impacting attraction, productivity, retention

14. Survival Essentials: Workforce Planning Align STRATEGYWith business plan, strategy & goals Assess skills DEMAND Current & future demand for resources/ capabilities/locations Assess current SUPPLY Identify GAPS Evaluate Impact (Adapted from S.Melbourne,HR Monthly Oct 06) INT: Turnover, age profile, talent EXT: labour market trends Close Gaps, IMPLEMENT HR & Workforce Planning Strategy (Attract, Develop & Perform, Retain) REVIEW Prioritise Shortfalls

15. For customised solutions for your business contact: Wendy Lundgaard, www.win-winws.com.au  All rights reserved. No reproduction without written permission from Win-Win Workplace Strategies Pty Ltd