2. Pennsylvania SBDCs

3. Mission: Help small businesses grow and succeed Provide high quality business consulting Provide high quality interactive training for start-up entrepreneurs & existing businesses Temple University Small Business Development Center

4. SBDC Services Business Management Consulting Start-ups Existing businesses Training Seminars and workshops Business Development Incubator

5. Temple SBDC Year 2002 Results Entrepreneurs Consulted 756 Consulting Hours 14,701 Training Workshops, Seminars & Courses 60 Training Event Attendees 1,252 Jobs Retained 585 Jobs Created 299 Financing Obtained $7,000,200 Government Contracts Secured$40,800,748 Business Ownership Male44% Female 30% Dual26%

6. Management Consulting Cont. SBDC Specialty Programs Government Procurement International Trade Environmental Assistance Management Creative Advertising Business Development Incubator Management Services for High Growth Companies (SBIR/STTR)

7. Management Consulting Cont. Creative Department  Conceptual graphic design and copywriting services for marketing materials Logos Letterheads Brochures Business cards Newsletters Marketing folders

8. Management Consulting Cont. Creative Department

9. Management Consulting Cont. Environmental Assistance  Understanding environmental permit and compliance requirements  Liaison to regulatory enforcement agencies  On-site pollution prevention assessment  Energy efficiency assessment  Commercializing new environmental technologies

10. Management Consulting Cont. Technology Company Assistance  Information technology  Website analysis  Intellectual property rights  E-Business  Early stage funding  Research & Development  SBIR/STTR Grants

11. Management Consulting Cont. Government Procurement  Assistance with federal, state & city certifications for minority owned businesses  Research on government procurement  Bid leads  Federal acquisition regulations  Certification considerations  Solicitation assistance

12. Management Consulting Cont.  Provide office space and equipment  Access to management consultants  Training seminars  Full-time Businesses – 7  Part-time businesses - 5 Business Development Incubator

13. Management Consulting Cont. Legal Clinic Services  Incorporating a Business  Designing a Contract between Business Partners  Evaluating or Negotiating Contractual Provisions  Analyzing Leases and Other Real Estate Agreements  Negotiating, Arbitrating and Settling Disputes  Credit Repair for Your Business

14. Management Consulting Cont. SBDC Training Seminars Entrepreneurial Success Workshop Series (ESWS) Pre-Business Business Nuts & Bolts Business Plan Workshop Construction Management Certificate Program Preparing for Financial Success Marketing Dynamics Series The Basics of Retail Success Other management seminars

15. International Trade Program Mission To offer a statewide system of comprehensive international trade consulting services that includes:  Consulting, education & training to clients exploring or actively participating in international trade  Provide clients with the opportunity to expand into foreign markets

16. Centers with International Trade Consultants Duquesne University SBDC Gannon University SBDC Kutztown University SBDC Lehigh University SBDC St. Francis University SBDC St. Vincent College SBDC Temple University SBDC Scranton University SBDC

17. International Trade Program Offerings SEMINARS: (Examples) Breaking Into the Trade Game Series (E-TAP) Business Executives Enforcement Team (BEET) Specific Country Briefings: “Bringing the World to You” CE Mark International Law - Patents & Trademarks

18. International Trade Program Offerings One on One Consulting - Assistance in: Assessing international trade readiness Identifying your best potential marketsIdentifying your best potential markets Bringing foreign trade opportunities to the clientBringing foreign trade opportunities to the client Finding and meeting potential buyers and distributors Information on how to do business in target markets Identifying international promotional events Assistance in foreign language translation (some languages) Providing sources of financing Assist companies in utilizing government foreign trade offices

19. International Trade Program Offerings Business Spanish Projects Company that is looking for new international market penetration Project specifically for Spanish speaking countries Written research report with PowerPoint presentation in English and Spanish

20. International Trade Program Offerings Temple University International Business Capstone Company that is looking for new international market penetration Semester long project for graduating seniors from Temple Fox School of Business & Management Written research report & presentation Final presentation at Temple SBDC

21. Partnerships

22. Partnerships - U.S. Commercial Service Grouped Into Four Marketing Categories: 1.Consulting and Advocacy 2.Market Research 3.Finding International Partners 4.Trade Events

23. Partnerships – U.S. Commercial Service Marketing Categories and Services

24. Partnerships Global Trade & Technology Network

25. Partnerships “To facilitate sustainable economic growth in developing countries and emerging markets through business linkages and technology transfers.” Global Trade & Technology Network Mission Statement

26. Partnerships - GTN www.usgtn.net -Temple SBDC is one of the representatives for GTN - No-cost electronic trade leads program sponsored by the U.S. Agency of International Development (USAID) -GTN promotes the transfer of technology to developing counties by providing trade opportunities to U.S. small and medium-sized firms.

27. GTN Global Presence Africa –Cote d’Ivoire, Ghana, Kenya, Madagascar, Mozambique, Namibia, Nigeria, Rwanda, Senegal, South Africa, Tanzania, Uganda, Zambia Asia –Bangladesh, India, Indonesia, Mongolia, the Philippines, Singapore, Sri Lanka, Thailand, Vietnam Near East –Lebanon and Tunisia Eastern Europe & Eurasia - Albania, Bosnia, Bulgaria, Croatia, Czech Republic, Hungary, Kazakhstan, Macedonia, Montenegro, Poland, Romania Latin America and the Caribbean –Brazil, Jamaica, Mexico

28. Partnerships - GTN Services: Trade and Investment Business Matching Services Technology Transfer Trade Lead Follow-Up Services Trade and Investment Finance Referrals Business Development Missions Market Information

29. GTN Trade Lead “Lifecycle” 1 2 3 4 5 6 7 8 Registration & Completion of Buy/Sell Profile Lead closed, either “deal” or “no deal” Select Leads are passed to Finance Specialist GTN staff worldwide follow-up on negotiations Interested companies submit Letters of Interest GTN System performs automated matching and opportunity dissemination Lead quality controlled and approved Lead submitted

30. Partnerships - GTN GTN assists firms in ALL industry sectors to complete international transactions! Direct Purchases and Sales Agent/Distributor Agreements Joint Ventures Franchise Agreements Licensing Agreements

31. Temple SBDC Contact InformationContact: Nicole DeSilvis International Trade Consultant Temple University SBDC 215-204-3534 or E-maildesilvis@temple.edu

32. Help small businesses grow and succeed Thank You. Q & A