1. ANGUS COMMUNITY PLANNING PARTNERSHIP SOA IMPLEMENTATION GROUP 11 TH SEPTMBER 2009

2. COMMUNITY CARE AND HEALTH EXECUTIVE GROUP

3. Angus Community Planning Partnership Community Care and Health Executive Group (SW&H, Health & Housing) Local Outcomes and Indicators SOA National Outcomes No’s. 6, 7, 11, 15 Service Delivery Indicators Local Care Group Strategies  Older People (BVR)  Learning Disability (Redesign Programme)  Physical Disability  Carers  Adult Mental Health STRUCTURE AND GOVERNANCE ARRANGEMENTS National Outcomes Framework  Satisfaction  Faster Access  Support for Carers  Quality of Assessment & Care Planning  Identifying those at risk  Services closer to people NHS HEAT Target  Health & Wellbeing  Efficiency – waste & variation  Access – waiting times  Treatment – quality & safety Care Group Action/Delivery Plans Outcomes, Indicators & Targets Individual Outcomes Key Drivers  Shifting the Balance of Care  Best Value – Effective Use of Resources Tayside Strategies  Older People  Learning Disability  Long-term Conditions  NHST Carers Information  Adult Mental Health  BBV Local Care Group Strategies  Older People including Dementia  Learning Disability  Physical Disability  Adult Mental Health  Cross-cutting (9 groups) Care Group Collaboratives For Service Planning, Development & Monitoring

4. A Collaborative Approach to Service Planning, Development and Monitoring Healthy, Safe and Caring Communities Thematic Groups Community Care and Health Executive Group Adult Mental Health Collaborative Learning Disability Collaborative Older People’s Services Collaborative Physical Disability Collaborative Cross-cutting Collaborative Reference Forums Task Groups Accountabl e Group

5. CROSS-CUTTING THEMES Health Improvement Housing Palliative Care Carers Rehabilitation Drugs and Alcohol Blood Borne Virus Long- term Conditions Children and Young People

6. KEY DRIVERS Shifting the Balance of Care Demographics: Anticipatory Care Enablement Empowerment & Engagement Workforce development – capacity, skills mix Best Value – Effective use of Resources Capacity & Sustainability Quality Access to Services/Responsiveness Customer Satisfaction

7. CCHEG PRIORITY LOCAL OUTCOMES NO6 - The health of the Angus Population is improved. NO7 - The housing needs of residents in Angus are met. NO7 - Multiple deprivation in Angus is minimised. NO11 - People play an active role in how health, community care and housing services are designed and delivered. NO11 - Carers are supported to undertake their caring role. NO15 - People are able to access the support they need when they need it from health, community care and housing services. NO15 - People using health, community care and housing services are enabled to remain active and independent within their communities.

8. CARE GROUP INDICATORS & TARGETS NO15 - Our public services are high quality, continually improving, efficient and responsive to local people’s needs SOA Local Outcome - People are able to access the support they need when they need it from health, community care and housing services. SOA Local Indicator – Time from referral to service delivery Care Group Indicators – Examples: –AMH – 24 hr out-of-hours service –Priority timescales for psychological services –Waiting Times for assessment and review –Homelessness Applications (28 days) –Emergency healthcare – 1 hour A&E Target –Community Alarm – 20 min response time –Discharge from Hospital – 42 days

9. Number of emergency admissions for people > 65 Number of multiple emergency admissions for people > 65

10. DELAYED DISCHARGES

11. ACPP SOA CCHEG Older People Accountable Group - OP Strategy and Local Outcomes &Targets TAYSTATS Service Managers & Operational Teams (Health and SW&H) NO15 - We have strong, resilient and supportive communities …. SOA Indicator - Time from referral to service delivery Service Indicator- Number of new hospital admissions OPAG Indicator - No of Delayed Discharges over 42 days SOA Implementation Group 6 monthly monitoring of Thematic Groups People are able to access the support they need when they need it from health, community care and housing services. Service Indicator - Average length of stay CCHEG 6 monthly monitoring of collaboratives SW&H SMT - Quarterly Monitoring CHP – Monthly Monitoring OP Accountable Group Quarterly Monitoring Service Manager Weekly Monitoring

12. Links to Thematic Groups CCHEG ADPCSEG CCHEG CSEG CCHEG Alcohol & Drugs Children’s Services Lifelong Learning Community Safety Economic Development Rural & Environment Health Improvement