1. Skills for self evaluation Reflection Reflection Observation Observation Giving and Receiving Feedback Giving and Receiving Feedback

2. Reflection Finding out about your feelings and attitudes and judgements… about a certain situation and Finding out about your feelings and attitudes and judgements… about a certain situation and relate it to facts: content, context, process, special situation … relate it to facts: content, context, process, special situation … connect it to something that makes sense to you connect it to something that makes sense to you

3. Observing means… Perceiving with your senses Perceiving with your senses What can I see, hear, smell, taste…? Noticing facts (colour, size, numbers, features…) Noticing facts (colour, size, numbers, features…) Interpreting and assessing are separate steps!

4. An observation tells us more about the observer than the situation observed

5. Ladder of Inference „ The teacher made an unsensitive remark“ „ The teacher made an unsensitive remark“ „The teacher reprimanded Hans“ „The teacher reprimanded Hans“ „The teacher said to Hans, ‚Your preformance is a catastrophe‘ „The teacher said to Hans, ‚Your preformance is a catastrophe‘ Step of meaning for one listener Step of common cultural meaning Step of relatively straight forward observed data © E. Messner, Selbstevaluation

6. Mind: The observer is part of the observed situation The observer is part of the observed situation

7. Don‘t assess - observe A bad example of minutes of a classroom observation Good Start! Students are motivated. Distraction by teacher! Don‘t repeat questions! The teacher is always asking the same students! Writing on the board! Interesting task - avoid unproductive time! Control individual work ! Homework seems artificial ! It contains: Two assessments (1,6) three instructions (3,7,8) two interpretations(2,9) One key word(5) Only two observations (4,6) You don‘ t learn anything bout the lesson itself Why are these minutes not good?

8. Giving Feedback FB is best when requested. If you (have to) give unrequested FB ask if the other person is ready for it. FB is best when requested. If you (have to) give unrequested FB ask if the other person is ready for it. FB should be given close to the situation in question, it makes it easier to accept. FB should be given close to the situation in question, it makes it easier to accept. FB should always relate to concrete behaviour, not to the person as a whole. Behaviour can be changed, but you cannot change a person. FB should always relate to concrete behaviour, not to the person as a whole. Behaviour can be changed, but you cannot change a person. Articulate observations, impact of behaviour on other people, address feelings as feelings and presumptions as such. Articulate observations, impact of behaviour on other people, address feelings as feelings and presumptions as such. Positive FB has more impact than negative FB. When addressing unwanted behaviour always also state something in the person you noticed that is positive as well. Positive FB has more impact than negative FB. When addressing unwanted behaviour always also state something in the person you noticed that is positive as well. Avoid „always“ and „never“, except you have proof for it. Avoid „always“ and „never“, except you have proof for it. © C. Bauer, Aktionsforschung

9. Receiving Feedback Negative FB is like somebody stepping on your toes, hurting you physically. It is a professional reaction to accept it without defending yourself. Negative FB is like somebody stepping on your toes, hurting you physically. It is a professional reaction to accept it without defending yourself. When you get FB, say thank you and think it over before you answer. It is easy to start explaining, defending or even attacking the other, but you miss out on something very valuable: the perspective of a different human being. When you get FB, say thank you and think it over before you answer. It is easy to start explaining, defending or even attacking the other, but you miss out on something very valuable: the perspective of a different human being. It is your right to postpone receiving FB for another moment. Mind, however, that things you do not know seem more threatening than things you do know. It is your right to postpone receiving FB for another moment. Mind, however, that things you do not know seem more threatening than things you do know. © C. Bauer, Aktionsforschung