1. Michel Hermant Topics Unisource Belgium ’s profile Our portfolio The future Conclusions Q&A

2. Michel Hermant Unisource Belgium Unisource N.V., founded in 1992 –KPN, –Telia, –SwissCom (1993). AT&T-Unisource Communication Services (1995 - mid2000) Nov 98: 100% Subsidiary of KPN +J.V. KPN/QWEST

3. Michel Hermant Unisource Belgium Other Licensed Operator Full license agreement –Infrastructure –Voice & Data KPN/QWEST –Int’l strategic partner –Eunet (Internet Services) KPN/Orange –Mobile telephony (3rd national license)

4. Michel Hermant Topics Unisource Belgium ’s profile Our portfolio The future Conclusions Q&A

5. Michel Hermant Our Portfolio National –Data Frame relay services Managed router services Dial- Ip –Voice Uniphone (1525) 0800 - 0900 Services

6. Michel Hermant Our Portfolio –Internet Services Managed Bandwidth Access Managed Secure access services (firewall) Web Presence E-Commerce –Call Centers (Marien & Gijbels)

7. Michel Hermant Our Portfolio International –Frame Relay & Managed router services –ATM & Broadband services –Voice Services (VPN) –Internet Services –Satellite Services –Call Centers

8. Michel Hermant Frame Relay Services Based on PVC through a shared packet network Designed for LAN interconnect (support of bursty traffic) 8 Points of presence in Belgium: From Charleroi, Liège, Brussels,... To Gent, Antwerpen, Leuven, … A Worldwide coverage with our partners

9. Michel Hermant Managed Router Services Frame Relay Services + Customer routers management 24/24H 7/7D

10. Michel Hermant Global Reach Geographic coverage

11. Michel Hermant KPN EuroRings Network Brussels Paris Basel Lyon Geneva Torino Milan Zurich Berlin Dusseldorf Leipzig Hamburg Bremen Oslo Stockholm London Copenhagen Prague Budapest Vienna Munich Stuttgart Strasbourg Rotterdam Hannover Amsterdam Antwerp Frankfurt Global Reach Geographic coverage

12. Michel Hermant Global Reach Geographic coverage

13. Michel Hermant Global Reach Geographic coverage

14. Michel Hermant Uniphone Voice Services –Prefix « 1525 » –CPE Based equipment –Dedicated access Huge discounts (20 - 40+ %) long distances and international and to mobile networks with dedicated access.

15. Michel Hermant Internet Services Managed bandwidth access Managed firewall Services Web Presence & Web catalog E-Commerce (with Eunet)

16. Michel Hermant Topics Unisource Belgium ’s profile Our portfolio The future Conclusions Q&A

17. Michel Hermant The future Nirvâna Services t Operators View : Higher revenues Customers view : New services Today

18. Michel Hermant The future …But not the same IP than today ! …And not the same Internet ! Over For converged - merged - blended multi-services network

19. Michel Hermant Hot technologies Policy Quality of Service VPN/Security Packet telephony

20. Michel Hermant Policy Policies are used to provide with network resources based on: –Business priorities –Security requirements –Network capabilities Policies enable network to be optimized for applications

21. Michel Hermant Hot technologies Policy Quality of servicesQuality of services VPN/SecurityVPN/Security Packet telephonyPacket telephony Bind business objectives to the network infrastructure

22. Michel Hermant Quality of Service Every packet faces the issue of –Bandwidth –Delay & Jitter –Reliability

23. Michel Hermant Quality of Service How do we ensure that packet arrive at its destination, and at the right “time” ? Today : Best effort service. Future : Gold Service, Silver Service, Bronze Service

24. Michel Hermant Hot technologies Policy Quality of servicesQuality of services VPN/SecurityVPN/Security Packet telephonyPacket telephony Bind business objectives to the network infrastructure Discrimination

25. Michel Hermant VPN/Security To provide on a shared public network infrastructure and targeting equivalency with a private network in terms of : –Reliability –Security –Performance, –Control

26. Michel Hermant Hot technologies Policy Quality of servicesQuality of services VPN/SecurityVPN/Security Packet telephonyPacket telephony Bind business objectives to the network infrastructure Discrimination Exploit the “shared” network as your “private” network

27. Michel Hermant Packet telephony New Applications New ways to do business Today’s Voice & IP Networks Save $ IP-Based Circuit Emulation

28. Michel Hermant IP Telepony vs Internet Telephony IP Telephony - “clone” the PSTN and have it to use TCP/IP for transport Internet telephony - a “service” on the internet –Value add such a web telephony, e-mail integration, unified messaging, etc...

29. Michel Hermant Hot technologies State of the Art Policy Quality of servicesQuality of services VPN/SecurityVPN/Security Packet telephonyPacket telephony LDAP V3, PKI, Radius, DHCP, DNS,... DiffServ, IntServ, RSVP, MPLS, … L2TP, S-HTTP, IPSEC, IKE, MPLS… H.323, RTP, MGCP,...

30. Michel Hermant Topics Unisource Belgium ’s profile Our portfolio The future Conclusions Q&A

31. Michel Hermant Targeted Services IP VPN with –Class of Services: New applications –MPLS: infrastructure independent IP managed services –IP Voice VPN –Web Call Centers –E-commerce

32. Michel Hermant Targeted Customers Corporate, multinationals Small & Medium enterprises National and Int’l Public institutions

33. Michel Hermant Targeted Customers Residentials ? Local loop issue –Fiber to Home –xDSL –Cable TV –PowerLine –Wireless FWA UMTP

34. Michel Hermant Priorities Business driven –IP-based infrastructure (today) –IP VPN –IP managed services The pure and simple truth is rarely pure and never simple Oscar Wilde (1854 - 1900)

35. Michel Hermant Questions ?