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CHAPTER 5: Identifying and Selecting Systems Development Projects
MSIS 5653 Advanced Systems Development Dursun Delen, Ph.D. Department of Management Oklahoma State University CHAPTER 5: Identifying and Selecting Systems Development Projects 1.1
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Learning Objectives Describe the project identification and selection process Describe the corporate strategic planning and information systems planning process Explain the relationship between corporate strategic planning and information systems planning Describe how information systems planning can be used to assist in identifying and selecting systems development projects Describe the three classes of Internet electronic commerce applications: Internet, Intranets and Extranets 5.2
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Project Identification and Selection in SDLC
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Identifying and Selecting IS Development Projects
What derives IS development projects? Who identifies the potential development projects? 5.4
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Identifying and Selecting IS Development Projects
Top-Down Identification Senior management or steering committee Focus is on global needs of organization Bottom-up Identification Business unit or IS group Don’t reflect overall goals of the organization 5.5
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Classifying and Ranking IS Development Projects
Performed by top management, steering committee, business units or IS development group 5.6
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Classifying and Ranking IS Development Projects
Organizational Value Chain
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Selecting IS Development Projects
Process of considering short and long-term projects Projects most likely to achieve business objectives are selected 5.8
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Deliverables and Outcomes
Incremental commitment? Knowledge of overall organizational business strategy… Improves project selection and identification process Provides sound guidance throughout the SDLC 5.9
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Corporate and Information Systems Planning
Traditional Project Identification and Selection Solves isolated problems Focuses on business processes Does not allow for organizational change Planning-Based Approach to Project Identification and Selection Focuses on present and future information needs Information needs change slower than business processes Improperly planned projects would result in systems that cannot be shared across an organization. 5.10
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Corporate and Information Systems Planning
Corporate Strategic Planning Process of developing and refining models of the current and future enterprise as well as a transition strategy Planning results in several outcomes Mission Statement Objective Statement Competitive Strategy 5.11
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Corporate and Information Systems Planning
Corporate Strategic Planning Mission Statement A statement that makes it clear what business a company is in Objective Statement A series of statements that express an organization’s qualitative and quantitative goals for reaching a desired future position Objectives are critical success factors Competitive Strategy The method by which an organization attempts to achieve its mission and objectives 5.12
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Corporate Strategic Planning
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Information Systems Planning (ISP)
An orderly means of assessing the information needs of an organization and defining the systems and technologies that will best satisfy those needs 5.14
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Information Systems Planning
Step 1: Describing the Current Situation Top-down Planning Generic methodology that attempts to gain a broad understanding of the information system needs of the entire organization Bottom-up Planning Generic methodology that identifies and defines IS development projects based upon solving operational business problems or taking advantage of some business opportunities 5.15
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Information Systems Planning
Step 1: Describing the Current Situation (Cont.) Planning team is chartered to model existing situation Identification of Organizational: Locations Units Functions Processes Data Information Systems 5.16
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Information Systems Planning
Step 1: Describing the Current Situation (Cont.) Matrices are developed to cross-reference units Location-to-Function Location-to-Unit Unit-to-Function Function-to-Objective Function-to-Process Function-to-Data Entity Process-to-Data Entity Process-to-Information System Data Entity-to-Information System Information System-to-Objective 5.17
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Information Systems Planning
Step 1: Describing the Current Situation (Cont.) Analysis of Matrices: Affinity clustering Data Entity-to-Function matrix 5.18
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Information Systems Planning
Step 2: Describing the Target Situation Update list of organizational locations, units, functions, etc. to reflect desired locations, units, functions, etc. Matrices are updated to reflect future states Planners focus on differences between current lists and matrices and future lists and matrices 5.19
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Corporate and Information Systems Planning
Step 3: Developing a Transition Strategy Broad, comprehensive document that looks at both short and long-term organizational development needs Consists of a series of projects 5.20
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Electronic Commerce Applications
Development process for Internet projects is no different than other projects Electronic Commerce (e-Commerce) vs Electronic Business (e-Business) Internet based communication designed to support business activities Means to execute business transactions without the traditional paper-based systems Includes EDI, , electronic publishing, electronic bulletin boards, shared data bases, etc. Internet-based retailing (e.g., Amazon.com) Catalog shopping vs. Web-based retailing B-to-C vs. B-to-B 5.21
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Internet Development Internet Intranet Extranet
Worldwide network of networks used for electronic commerce Intranet Internet-based communication to support business activities within a single organization Extranet Internet-based communication to support business-to-business activities 5.22
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Internet Development Internet vs. Intranet/Extranet Apps
Intranet/Extranet – Developer knows how application will be run and used Internet – Developer faces various unknowns EDI vs. Web-based Transaction Processing 5.23
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Summary Project Identification and Selection
Identifying Potential Development Projects Classifying and Ranking Projects Selecting Projects for Development Corporate strategic planning Process of identifying the mission, objectives and strategies of an organization Information Systems Planning Orderly means for assessing the information needs of an organization and defining the systems and databases that will best satisfy those needs Electronic Commerce Internet, Intranets, Extranets, and EDI 5.24
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CHAPTER 6: Initiating and Planning Systems Development Projects
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Learning Objectives Describe steps involved in the project initiation and planning process Explain the need for and the contents of a Statement of Work and Baseline Project Plan List and describe various methods for accessing project feasibility Describe the differences between intangible and tangible costs and benefits and between recurring and one-time costs and benefits Detail various methods of cost/benefit analysis Describe the activities and participant roles within a structured walkthrough 6.26
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Project Initiation and Planning in SDLC
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Initiating and Planning System Development Projects
Project Initiation Establishment of project team Development of relationship with customer Project Initiation Plan Establishment of Management Procedures Establishment of Project Workbook and Project Management Environment Project Planning Defining clear, discrete activities and the work needed to complete each activity 6.28
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Initiating and Planning System Development Projects
Deliverables and Outcomes Baseline Project Plan (BPP) Scope Benefits Costs Risks Resources Statement of Work (SOW) Describes deliverables Outlines work needed to be performed Prepared for the customer 6.29
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PVF Statement of Work
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Assessing Project Feasibility
Six Categories Economic Technical Operational Schedule Legal and contractual Political 6.31
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Assessing Economic Feasibility
Cost – Benefit Analysis Determine Benefits Tangible Benefits Can be measured easily Examples Cost reduction and avoidance Error reduction Increased flexibility Increased speed of activity Improved management planning and control Opening new markets and increasing sales opportunities 6.32
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Assessing Economic Feasibility
Determine Benefits (Cont.) Intangible Benefits Cannot be measured easily Examples Increased employee morale Competitive necessity More timely information Promotion of organizational learning and understanding 6.33
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Assessing Economic Feasibility
Determine Costs Tangible Costs Can easily be measured in dollars Example: Hardware Intangible Costs Cannot be easily measured in dollars Examples: Loss of customer goodwill Loss of employee morale 6.34
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Assessing Economic Feasibility
Determine Costs (Cont.) One-Time Costs Associated with project startup, initiation and development Includes System Development New hardware and software purchases User training Site preparation Data or system conversion 6.35
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Assessing Economic Feasibility
Determine Costs (Cont.) Recurring Costs Associated with ongoing use of the system Includes: Application software maintenance Incremental data storage expense New software and hardware releases Consumable supplies Incremental communications 6.36
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Recurring and One-time Costs at PVF
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Time Value of Money (TVM)
The method of comparing present cash flow to future expected returns Discount rate: The rate of return used to compute the present value and future cash flows Present Value Calculations: PVn = Y * [ 1/(1 + i)n] Where PV: Present value of future cash flow Y: Future cash flow n: Number of years from present time i: Discount rate
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TVM Calculations - Example
What is the present value of three yearly payments of $1500 each for the next three consecutive years? Time | | | | Cash Flow $ $ $1500 i = 10% PV1 = 1500 * [ 1/( )1] = 1500 * = PV2 = 1500 * [ 1/( )2] = 1500 * = PV3 = 1500 * [ 1/( )3] = 1500 * = NPV = PV1 + PV2 + PV3 = $
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Cost Benefit Calculations for PVF
Net Present Value NPV is the current value of all costs and benefits associated with the project Return on Investment ROI is the ratio of the net benefits divided by total cost of the project Break-Even Analysis BEA is method used to calculate the amount of time required to recover the project cost.
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Assessing Technical Feasibility
Assessment of the development organization’s ability to construct the proposed system Project risk can be assessed based upon: 6.41
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Assessing Technical Feasibility
Effects of degree of project structure, project size, and familiarity with the application area on project implementation risk 6.42
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Assessing Other Project Feasibility Concerns
Operational Feasibility Assessment of how a proposed system solves business problems or takes advantage of opportunities Schedule Feasibility Assessment of time frame and project completion dates with respect to organization constraints Legal and Contractual Feasibility Assessment of legal and contractual ramifications of the new information system Political Feasibility Assessment of key stakeholders in the organization’s view toward proposed system 6.43
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Building the Baseline Project Plan
Objectives Assures that the customer and the development group have a complete understanding of the proposed system and the requirements Provides sponsoring organization with a clear idea of scope, costs, benefits and duration of the project Four Sections Introduction System Description Feasibility Assessment Management Issues 6.44
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Baseline Project Plan Report
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Building the Baseline Project Plan
Introduction Brief overview Project scope defined Units affected Who inside and outside the organization would be involved Interaction with other systems Range of system capabilities Recommended course of action 6.46
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Building the Baseline Project Plan
System Description Outline of possible alternative solutions Description of the selected solution in a narrative format Feasibility Assessment Project costs and benefits Technical, operational, legal, contractual and political assessments Project schedule, timeline and resource analysis 6.47
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Building the Baseline Project Plan
Management Issues Outlines concerns that management may have about the project Team composition Communication plan Project standards and procedures 6.48
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Reviewing the Baseline Project Plan
Objectives Assure conformity to organizational standards All parties agree to continue with the project Walkthrough Peer group review Participants Coordinator Presenter User Secretary Standards Bearer Maintenance Oracle 6.49
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Reviewing the Baseline Project Plan
Walkthrough (continued) Assignment of coordinator Assignment of individuals to roles using the walkthrough review form Presentation Individuals are polled for their opinions (good/minor/major revision) Walkthrough Review Form 6.50
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Reviewing the Baseline Project Plan
Walkthrough (continued) Walkthrough Action List
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Summary Project Initiation Baseline Project Plan (BPP)
Created during project initiation and planning Statement of Work (SOW) Describes what project will deliver Lists all work to be performed Project Feasibility Benefits Tangible vs. Intangible Costs One-time vs. Recurring 6.52
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