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Opening the Electronic Doors Stafford Kendall Principal, Covalent Logic
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In The Long, Long Ago TelephoneTelegraphTell-a-FriendTelevision
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Broadcast Twitter Facebook Pages Blogs Email Newsletters
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Conversation MySpace Facebook Groups LinkedINBlogs Discussion Boards
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Build It Minimum: – Share – Email to a Friend – Subscribe Extras: – Facebook Page – Facebook Group – Twitter
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Share On Facebook
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Subscribe Don’t require too much – they will just lie. Follow CAN- SPAM: – Your Contact Info – Unsubscribe Link Double Opt-in Recommended Allow Self- Segmenting
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Consider Social Networking FacebookTwitterBlog Email Newsletter
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Facebook Users
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Page
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Page Broadcast Get “fans” Message the group Postings appear in fans’ News Feed Update once a week – minimum. Message once a week – maximum.
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Group
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Group Conversation Can be private Posts do not appear in News Feed Can message whole group Have to “let it go” more than with a Page.
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Causes
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Causes App to encourage action – using overt viral networking and broadcast tools. Adds donation portal to “Page” concept. Once a week updating is a good pace.
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Twitter
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Twitter Multiple feeds – niche, niche, niche. Write evergreen tweets before you start to help fill the void. No necessary, required updating schedule, once a day is a good pace.
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There’s Nothing New Under the Sun Same rules of etiquette and grace apply. Trust your instincts. Listen before you speak. Beg forgiveness, don’t ask for permission. (unless you’re mass emailing)
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Online, You Should Still… Define the Target Audience Create a Message Distribute the Message Assess the Campaign
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Grow It Invite by Email Follow Up In-Person Seek Out Opinion Leaders Nurture with Content Make it Valuable More Than Repurposed
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Manage It Make a daily & weekly action plan. Just like losing weight – 10 minutes a day can make a difference.
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Better than Other Media Print: Lots of space to add details Radio: Easy to record audio Television: Don’t have to count seconds Outdoor: Simple messages simply work online. Direct Mail: Completely customizable WOM: Easy to share
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All the Worst of Other Media Print: Rarely is the whole message read. Radio: Hard to use one voice to reach all audiences. Television: Still have to produce excellence, and keep their attention. Outdoor: Will they even glance at the message when they surf by? Direct Mail: Seems cheesy and uncaring. WOM: Easy to share a negative.
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Let It Go Start the Message and then let it go, let it grow, let it change, and build.
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Support with Off-line Print: Earned Media Radio: Drive Time Television: Morning Shows Direct Mail: Postcards! Web Site: WordPress.com Email Newsletters: Constant Contact, My Emma. Social Networking: Facebook, Blogs, Twitter
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