1. New directions in access services Judith Pearce Assistant Director, Innovation

2. Service framework Common services User services Delivery services Discovery services Content services Collection services Authenticate Authorise Pay Log Select Acquire Describe Control Create Contribute Annotate Bookmark PreserveShare Search Browse Locate Request Resolve Supply Lend Reserve Register Ask Personalise Monitor Registry services

3. Libraries Australia Authenticate Service LDAP Directory Is this user One of ours? Over to you Any application Any technology Yes

4. Directions – common services Cookies and Web feeds (RSS, Atom) Single signon (Shibboleth, OpenID) Authorisation attributes (auEduPerson ) National link resolver (OpenURL) Authenticate Authorise Pay Log

5. Directions – collection services Service-oriented workflow systems (BPMN) Synchronised updates (OAI-PMH, SRU Update) Collaborative projects to develop the national data store Stewardship of electronic resources Select Acquire Describe Control Preserve

6. Directions – content services Create Contribute Annotate Bookmark Share Generic record import/ export service (OAI-PMH) New ways of extending the national data store National annotation infrastructure Bibliographic referencing (COinS) Subject guides and trails

7. Directions – discovery services Standard Search and retrieval protocols (Z39.50, SRU, Open Search) Extensions for clustering, etc Seamless workflows versus deep linking to local catalogues (XML Holdings schema, Request Transfer Message) Search Browse Locate Request

13. Topic-based searching

14. Directions – delivery services Persistent Identifier infrastructure Rights management (XML Holdings schema, XACML) Digital lending Unmediated requesting/delivery Request management (Request status message) Resolve Supply Lend Reserve

15. Directions – user services Register Ask Personalise Monitor Registration / single signon still required for own users Ask Now accessible via SMS Cookies for personalisation Usage reports / my requests

16. Directions – registry services Digital services in their own right Need to minimise rekeying and maximise data re-use Directory integration (ISO 2146) ORCA Collection Service Registry

17. Timeframes Still mostly vision, no promises yet Blueprint for prototyping Implementation through scheduled projects (Newspapers, People Australia) Free service as testbed

18. Collaboration Library Labs Collaborative WIKI – under development NSLA - Re-inventing the catalogue E-framework for education and research (http://www.e-framework.org/)