1. Forms Lifecycle Manager Andy Gardner Head of Technology Arch 24 th June 2010

2. Forms Lifecycle Manager Agenda  PDF Overview  A brief history of SAP-Adobe integration  FLM: born from experience  Opportunities  Future Applications

3. Forms Lifecycle Manager PDF Overview  Adobe Reader 9.3 download is 45Mb  Look and feel of forms has been consistently excellent  What else is going on in there?

4. Forms Lifecycle Manager Ispo facto delto If x > 0; box.colour = 255.255.255; Else; box.colour = 0.0.0.0; Endif; Dynamic Template Data bindings for SAP Business Logic SOA Data bindings Unstructured Data Repository Digital Signature Repository Capability Business Benefit Tailored user experience R/3 Application Integration Intelligent data capture Leverage external apps Centralised data container Secure transactions

5. Forms Lifecycle Manager A Brief History of SAP-Adobe Integration <2004 Before NetWeaver 640 there was no integrated capability 2004 At NW 640 ‘Adobe Document Services’ (ADS) first shipped* 2006 NW 700 had Adobe capabilities integrated into ESS/MSS 2009 Latest integration for HR online forms is HR Forms & Processes 2007 FLM launched as the only cross-application pure-play form server for SAP *do not use if at all possible!

6. Forms Lifecycle Manager ADS => Adobe Document Services => name of the engine that creates PDFs SIFbA => SAP Interactive Forms by Adobe => name of SAP’s forms proposition Some Definitions:

7. Forms Lifecycle Manager  ADS is a great engine FLM: Born from Experience  Arch implemented ADS between 2004 to 2007 using different modelling technologies  Experience teaches us that ADS is only a small part of the solution  Customers require a full feature set, for example Save-to-draft Audit Trail Attachment/annotation handling Controlled SAP updates Mixed Online and offline Notifications, Reminders and Escalations

8. Forms Lifecycle Manager Technology Business Solution ADS Template/Data Management Business Logic Form Transport Options ADS Template/Data Management ADS Template/Data Management Business Logic ADS Data Store Form Routing Form Dispatcher Update Control Monitoring & Reporting Business Logic Render Control Templates Schemas FLM FLM: Born from Experience

9. Forms Lifecycle Manager Routing PDA Support PDA Support Escalations & Reminders Escalations & Reminders UWL Integration UWL Integration Off Line Business Logic Business Logic WebdynPro Integration Launch by URL Form Design Form Template Form Template Form Data Schema Form Data Schema Versioning Form Status Network Form Status Network Form Process Integration Form Features Form System Administration Item to Bespoke Classic Approach Delivered with FLM SAP Gui Integration SAP Gui Integration Monitoring Tools Monitoring Tools Update Management Update Management User Authorisations User Authorisations User Groups User Groups Versioning Form Status Network Form Status Network FLM Approach Routing PDA Support PDA Support Escalations & Reminders Escalations & Reminders UWL Integration UWL Integration Off Line WebdynPro Integration Launch by URL SAP Gui Integration SAP Gui Integration Monitoring Tools Monitoring Tools Update Management Update Management User Authorisations User Authorisations User Groups User Groups FLM: Born from Experience Attachment & Annotation Handling Attachment & Annotation Handling Audit Trail Save to Draft Digital Certificates Digital Certificates Attachment & Annotation Handling Attachment & Annotation Handling Audit Trail Save to Draft Digital Certificates Digital Certificates

10. Forms Lifecycle Manager Opportunities are Arch being asked to Address:  Security outside of the firewall  Document Creation  Mobile workers  Cross Company Horizontal Processes  Complex Processes  Collaborative Processes

11. Forms Lifecycle Manager 2010 Future Applications:  v295 of FLM basisMarch  FLM Correspondence GeneratorJune  FLM MobileSeptember