2. SPEAKING CLEARLY  What is this ?  Your growth edge  Common barriers  Development exercises  Feedback  Exercises and recordings for self-study / practice

3. EFFECTIVE COMMUNICATION 55 38 7

4. YOUR UNIQUE VOICE Socrates famously wrote: “Speak, that I may see you." Ancient Greeks believed people were created 'per sona‘ - through sound and vibration. Through our voices, others instantly create a mental image of who we are.

5. OPPORTUNITIES pm – discussion … … prepared material … spontaneous ideas am – presenting …

6. BARRIERS TO UNDERSTANDING  Volume  Unfamiliarity  Emphasis -word stress -sentence stress  Pace (pauses)  Intonation

7. WORD STRESS  A commercial development occurs irregularly in this sector, perhaps once every fourteen years.

8. WORD STRESS  Occur  Purpose  Technique  Academic  Development  Event  Concentrate  Process  Occur  Purpose  Technique  Academic  Development  Event  Concentrate  Process

9. SENTENCE STRESS Got distinction. Buy champagne. I got a distinction in my exams. Buy lots of bottles of champagne as quickly as possible

10. CHUNKING  Anyone can become a manager. But, of course, the unprepared, the untrained, and those given too much responsibility before they’re ready will fail. ANYONE can become a successful manager. But, of course, the unprepared, The untrained, And those given too much responsibility Before they’re ready Will FAIL.

11. SPEAKING IN GROUPS DISCUSSION From the latin, “discutere” = ‘to agitate’ DIALOGUE From the Latin, “dia” = ‘through’, and, “logos” = ‘words’ CONVERSATION A fluid exchange to facilitate emergence of a new shared meaning Bohm, D. (Physicist and philosopher)

12. GROUP SKILLS Practice exercise 1: Preparation2: Practice 3: Presentation4: Review