1. Mapping Flowchart

2. Frame the Goal: Identify key elements Identify Need/Goal Form a Team Budget impact? Identify Roles within the Team Set Goals Who will pay? YES NO Begin Phase II 1

3. Research & Fact Finding: Understand the Current Process Identify impacted Areas Who will be interviewed Select interview Teams Conduct Interviews Consistent with UO / Unit Mission? YES NO Why not? Begin Phase III Generate Ideas 2

4. Evaluate Options: Advantages & Disadvantages Assess Research Phase Ideas Identify Pros & Cons Review Outcome Impact Is the Goal Achievable? YES NO Why not? Begin Phase IV 3

5. Cost Analysis: Is it Feasible & Practical Complete a cost analysis Identify Major & Minor Costs Identify Long Term Costs Is the Goal Practical? YES NO Why not? Begin Phase V Identify Start up Costs Increase Personnel? NO 4

6. Make the Decision: Review all Phases 12 3 4 5