1. BELGIAN PUBLIC SECTOR INTEROPERABILITY Frank LEYMAN January 16th, 2012 Chisinau

2. General e-Government context Belgian interoperability implementation (FSB) European Interoperability framework (ISA) Agenda

3. “E-government focuses on better services for citizens and businesses and more effective use of the Government’s information resources. It sets a strategic direction for the way the public sector will transform itself by implementing business models which exploit the possibilities of new technology” Office of the e-Envoy (UK - 2002) E-Government

4.  “Putting lipstick on a bulldog”

5. © Fedict 2009. All rights reserved | p. 5 Multiple FPS Multiple Regions Multiple technologies Back-Office integration

6. e-gov guiding principles Total Solution (integrated services) “I will say it only once” – Authoritative [Data] Source (even between governments) – limit admin. formalities Customer focus / User friendly Transparent & Respect for Privacy No digital divide (channel neutral) Minimal cost / reliable / available / performance

7. How to manage Public Sector Data? Every FPS to manage its own data Only authoritative sources – Liability – Quality Access via HUB’s – HUB Fedict (Federal Service Bus) – HUB CBSS (Social Security) – HUB eHealth – …

8. Authoritative Source Management MANAGE COLLECTION MANAGE HISTORY & QUALITY MANAGE DISCLOSURE Create Update Delete Read

9. Federal Back-office infrastructure

10. Rules of the Game Respect of: – Proportionality – Finality Political Management: – Ministers Technical & Operational Management: – Fedict in collaboration with ICT of the FPS’s (=> PICTS) Data Privacy Management: – Privacy Commission

11. HUB DATA CONSUMER DATA PROVIDER ACCESS RIGHT PRIVACY COMMISSION ACCESS RIGHT

12. How to setup a services catalogue that is appealing to society? Convert all products/tools into services Add: – Detailed Service description – Practical info on: Where to order – how to install – what cost - … – SLA – Service desk IT LEGAL SERVICE MGNT SUPPORT MAINTENANCE

13. APPLICATION INTEGRATION MIDDLEWARE ONLINE APPLICATIONS INFRASTRUCTURE IAMIAM WCMS Fast2Web eLOKET ePAYMENT FSB DIGIFLOW FEDMAN VAM CERTIFICATE PKI DSS FAS ROLE MANAGEMENT MAGMA

14. BELGIAN INTEROPERABILITY IMPLEMENTATION (FSB)

15. e-gov architecture Identity and Acces Management Security & Privacy Access & Application environment Transaction Environment Network Environment Security environment Acces & application environment Transactional environment : – FSB – Authorative sources Network environment (Fedman) Citizens Civil servants Enterpriss portal Federal Metropolitan Area Network (FedMAN) SPF / FOD SPP / POD REGION COMMUNITY LOCAL GOVERNMENTS Other Authorities & Institutions Authoritative Sources RRN

16. Introducing FSB

17. Fedict’s answer: Service Oriented Architecture (SOA); the Federal Service Bus Introducing FSB Supplier Consumer Supplier

18. FSB approach : Open Approach Federal Authentic sources WEB Application Local or Regional Authentic sources WEB Application Regional or Local SB security + trust FEDMAN Federal Service Bus

19. FSB concept : Fedict facilitates access to Authoritative sources via web services and FSB FSB Federal Service Bus One unique connection to different back-ends Secured access Notary Web XML RN RBis

21. FSB Governance Catalogue of FSB Services Taxonomy & information management SOA conformance Policy establishment & management Reporting Service lifecycle management Service publication / advertising / promotion Change & impact analysis Service / usage reporting Service discovery Service connection guidance Service due diligence Service request & registration Service Registry / Repository Service ArchitectsService Managers Service Providers & Consumers SOA governance and management applications

22. Reusable services  Person Services Get information from different registers (National register and Social Security) Combine these into a useful business service  Enterprise Services ConsultKBO Different specialized services Application specific services  E-depot  4 th way  E-birth  … FSB Services

23. One Stop Shopping Reduce connection points (and points of failure) Standard security, logging, monitoring Standardize services Common data model Standardized behavior Governance Release management Staging Loose coupling Advantages of this SOA approach

24. Europe : proposed service taxonomy

25. FSB use cases : PersonService Consumers Task servicesEntity servicesUtility services Get Person service Search Person service Manage Person service Person Legacy service NREntity service SSREntity service NR access service SSR access service Rijksregister Social Security

26. FSB use cases : PersonService Consumers Task servicesEntity servicesUtility services Get Person service Search Person service Manage Person service Person Legacy service NREntity service SSREntity service NR access service SSR access service Rijksregister Social Security Basic data service Basic logic service Composed public publicservice

27. FSB use cases : eDepot Notary fills a digital deed using data coming from the authentic sources Objective : Create a Belgian Company in 3 days (1 day for eDepot) The notary electronically signs the document, and securely submits it to the eDepot services Maximum 1 day Few Minutes later, the notary receives a company number > The client can use this number to start his activities PersonServices Enterprise Services Create & Activate Entreprise Deposit digital deed to Justice Access Authentic Sources Workflow eDepot Send Abstracts to Monitor for publication

28. FSB use cases : eDepot Notary fills a digital deed using data coming from the authentic sources Objective : Create a Belgian Company in 3 days (1 day for eDepot) The notary electronically signs the document, and securely submits it to the eDepot services Maximum 1 day Few Minutes later, the notary receives a company number > The client can use this number to start his activities PersonServices Enterprise Services Create & Activate Entreprise Deposit digital deed to Justice Access Authentic Sources Workflow eDepot Send Abstracts to Monitor for publication Life event ProcessPublicService Basic logic service

29. FSB use cases : Police-on-Web FSB use cases : eBirth RRN eLoket Police Back end

30. FSB use cases : Police-on-Web FSB use cases : eBirth RRN eLoket Police Back end Basic logic service

31. FSB use cases : eBirth Munipality of residence Social Security National RegisterHospitaleHealth Munipality place of birth

32. FSB use cases : eBirth Munipality of residence Social Security National RegisterHospitaleHealth Munipality place of birth Life event ProcessPublicService Basic logic service

33. Conclusion : the taxonomy works for us Life event ProcessPublicService Composed public publicservice Basic logic service Basic data service

34. EUROPEAN INTEROPERABILITY INITIATIVES (ISA)

35. In the ISA context, interoperability means the facilitation of cross-border and cross-sector information exchange, taking into account legal, organisational, semantic and technical aspects. What is Interoperability?

36. European Interoperability Framework 3 dimensions : – Organisational Interoperability – Semantic Interoperability – Technical Interoperability IDABC EIF

37. European public administrations provide more and more of their services online to businesses and citizens. The Single Market enables citizens and businesses to move, work, travel and study freely within the EU. This requires increased collaboration between European public administrations to settle the associated formalities. The Trend

38. Efficient and effective electronic cross-border and cross-sector interaction between European public administrations. – share and reuse existing successful eGovernment solutions – Flexible and interlinked IT systems allow smooth implementation of Community policies and activities. The Vision

39. Providing an architectural framework for the seamless exchange of information between IT systems of Member States: Development of guidelines and methodologies for cross- border ICT solutions. Fostering development of generic tools and services which can be used by all public administrations. Industrialisation of existing infrastructure service components and tools for generalised reuse. Pooling of resources across the Member States through the coordination, exchange of experiences and good practices. The contribution of the ISA program

40. KEY PRINCIPLES

41. STAKEHOLDERS

42. Directly – National public administrations from Member States, – Candidate Countries, – Countries of the European Economic Area, – Third countries (but their costs are not covered). – Regional and local administrations – The services of the European Commission Indirectly – European businesses and citizens (profiting from a more efficient delivery of public services). BENEFICIARIES

43. The ISA activities

44. EU pilots that work on cross-border interoperability © fedict 2011. All rights reserved

45. eDelivery eSafe Company Dossier Citizen ID Company ID eSignature Privacy Transport Infrastructure Transport Infrastructure eDoc Containers eDoc Containers eID legal entities eID legal entities Visible Digital Signatures Syndication, eDirectories Syndication, eDirectories Transport Infrastructure Overview of LSP’s Collaborations

46. Frank LEYMAN Frank.leyman@fedict.be http://www.fedict.be