1. Prepared for the staff of Hong Kong University Libraries 3 February 2010 Karen Calhoun Trends in North American Technical Services, 2005-2010 Librarian trading card by rosefirerising, http://www.flickr.com/photos/rosefirerising/2233265748/http://www.flickr.com/photos/rosefirerising/2233265748/

2. How Much Stress is Too Much? February 2010Karen Calhoun 2

3. The Future’s So Bright … I Gotta Wear Shades --Song by Timbuk3, sunglasses by Jackie Chan February 2010Karen Calhoun 3

4. February 2010Karen Calhoun 4 http://www.library.cornell.edu/MAS/MAS2010%20Final%20Report.pdf “The research project (dubbed MAS 2010) has shown that the Library is feeling the demands of a changing University … [A] seemingly unquenchable thirst for online information resources has become apparent. At the same time, the popularity of the physical Library endures as the nature of its use is changing.” 2003

5. February 2010Karen Calhoun 5 University of Minnesota Libraries “While significant progress has been made in digital library content and tools to enhance retrieval of content, far less attention has been paid to aiding the scholar’s research processes.”—p. 56 “Moving from a collection-centered model to an engagement-centered one.” http://conservancy.umn.edu/handle/5540 2005

6. February 2010Karen Calhoun 6 http://www2.lib.umn.edu/about/mellon/UMN_Multi-dimensional_Framework_Final_Report.pdf p. 47. User- centered design

7. Reports on Technical Services in N. America, 2005-2009 Rethinking how we provide bibliographic services for the University of California final report - December 2005. Rethinking how we provide bibliographic services for the University of California final report - December 2005. Calhoun, Karen. 2006. The changing nature of the catalogue and its integration with other discovery tools. Calhoun, Karen. 2006. The changing nature of the catalogue and its integration with other discovery tools. Byrd, Jackie, et al. 2006. A white paper on the future of cataloguing at Indiana University. Byrd, Jackie, et al. 2006. A white paper on the future of cataloguing at Indiana University. Library of Congress. 2008. On the record report of the Library of Congress Working Group on the Future of Bibliographic Control. Library of Congress. 2008. On the record report of the Library of Congress Working Group on the Future of Bibliographic Control. Fischer, Ruth, and Rick Lugg. 2009. Library of Congress study of the North American MARC records marketplace. Fischer, Ruth, and Rick Lugg. 2009. Library of Congress study of the North American MARC records marketplace. Library of Congress, Regina Romano Reynolds, and Bruce Knarr. 2009. On the record report: Recommendations the Library of Congress should pursue over the next four years report to the associate librarian for library services. Library of Congress, Regina Romano Reynolds, and Bruce Knarr. 2009. On the record report: Recommendations the Library of Congress should pursue over the next four years report to the associate librarian for library services. February 2010Karen Calhoun 7

8. My Report to the Library of Congress February 2010Karen Calhoun 8 March 17 2006 http://www.loc.gov/catdir/calhoun-report-final.pdf 2006

9. February 2010Karen Calhoun 9 http://www.loc.gov/catdir/calhoun-report-final.pdfhttp://www.loc.gov/catdir/calhoun-report-final.pdf, p. 16

10. A 2010 Status Report on the Blueprint User-centered design Metadata interoperability Technical services workflow redesign February 2010Karen Calhoun 10

11. Progress on the Blueprint? -1- February 2010Karen Calhoun 11 2010

12. Progress on the Blueprint? -2- February 2010Karen Calhoun 12 2010

13. Progress on the Blueprint? -3- February 2010Karen Calhoun 13 2010

14. Rethinking the Catalogue in Light of a Changed World Users expect more of libraries and catalogues User preferences have changed Collections have changed The library service model is changing The catalogue is changing Cataloguers are changing February 2010Karen Calhoun 14 WHO? WHAT? HOW? WHERE?

15. The Library Service Model: The Way We Worked Books Journals Newspapers Gov docs Maps Scores AV Dissertations Special collections Manuscripts Papers Univ records Journal articles Conference proceedings Etc. Library catalogues Archives Abstracting & Indexing services February 2010 15 Karen Calhoun A library-centered design

16. An Early Earthquake: Where Do You Begin an Online Search for Information on a Topic? (2005) College Students’ Perceptions of Libraries and Information Resources: a Report to the OCLC Membership: http://www.oclc.org/reports/perceptionscollege.htm

17. Median Circulation and Reference Transactions in ARL Libraries 1991-2008, With Five Year Forecast Data source: ARL Statistics 2007-2008 http://www.arl.org/bm~doc/arlstat08.pdf “65% of information requests originate off-campus” --Discoverability report, p. 4

18. Scholarly Communications and the Journal Literature For large research libraries, the transition from print to e-only journals is progressing quickly - ARL report “The E-only Tipping Point for Journals” Increasingly automated and/or distributed metadata production, aggregation, distribution, management, and discovery methods for journal articles

19. Percentage Change in Median Resources Per Student at ARL Libraries, 2000-2008 (Compared to 2000) Change in Staff, Volumes Added, Monographs Purchased Per Student Change in E-Serials Expenditures Per Student Data source: ARL Statistics 2007-2008 http://www.arl.org/bm~doc/arlstat08.pdf

20. February 2010Karen Calhoun 20 Geocentric/ Aristotelian view: The local catalogue is the sun Heliocentric/ Copernican view: The local catalogue is a planet

21. Key findings: End users bring their expectations from popular Web sites to online catalogs The end user’s delivery experience is as important, if not more important than the discovery experience Most important for analog materials: summaries, tables of contents, etc. Most important for e- content: linking to the content itself http://www.oclc.org/reports/onlinecatalogs/default.htm

22. February 2010Karen Calhoun 22 http://conservancy.umn.edu/handle/48258 Users discover resources outside library systems. Users expect discovery and delivery to coincide. Usage of mobile devices is increasing. Discovery increasingly happens through recommending. Users increasingly rely on nontraditional information objects.

23. Increasing Discoverability Through Data Synchronization and Syndication WorldCat & WorldCat Partners… Data synch Other partners The European Library (TEL) Le Catalogue Collectif de France (CCFr)

24. February 2010Karen Calhoun 24 USING THE ‘FIND IN A LIBRARY’ LINK

25. Collections Are Changing Print to electronic Digitized materials and digitization services Open access repositories Storage facilities Cooperative collection development and management February 2010Karen Calhoun 25

26. Digitization: Pacific Rim Library February 2010Karen Calhoun 26

27. Rising Interest in Digital Collections on the BnF and LC Web Sites Source: Alexa.com, 15 Nov 2009 Where do people go on bnf.fr and loc.gov? BnF: Expositions: 30% Catalogue: 26% Gallica: 26% LC: American Memory: 41% Catalog: 17% Legislative information (THOMAS): 6%

28. Repositories February 2010Karen Calhoun 28

29. Open Access Repositories Gaining Visibility and Impact Sources: Alexa.com 15 Nov 2009 and the Cybermetrics Lab’s ranking of top Repositories (disciplinary and institutional) at http://repositories.webometrics.info/about.html 2008-2009 Traffic Compared: *Social Science Research Network *arXiv.org *Research Papers in Economics *British Library (bl.uk)

30. Technical Services at the Crossroads February 2010Karen Calhoun 30 Alice: 'Would you tell me, please, which way I ought to go from here?‘ 'That depends a good deal on where you want to get to,' said the Cat.

31. Being a Librarian: The Case of Horace Kephart February 2010Karen Calhoun 31 “Librarianship offers a better field for mental gymnastics than any other profession. I am cataloguing the four thousand and tenth of an interminable series of French plays, when a herd of students comes prancing into the library.” Horace Kephart

32. Being a 21 st Century Librarian Starting points: ▫Technology-driven research, teaching and learning ▫Disintermediation (decrease in guided access to content) ▫Global “infosphere” ▫Accelerating shift in information seekers’ preferences for Web-based information and multimedia formats February 2010Karen Calhoun 32 Source: Calhoun, K. 2007. "Being a librarian: metadata and metadata specialists in the twenty-first century". LIBRARY HI TECH. 25 (2): 174-187. Preprint: http://dspace.library.cornell.edu/handle/1813/2231http://dspace.library.cornell.edu/handle/1813/2231

33. October 2008Karen Calhoun 33 “New Age” Cataloguing Meets same needs with wider variety of methods Metadata for information objects and collections of all types Next generation systems and services Focus on metadata re-use and interoperability Make collections more visible and easier to use By Angela Ben de Cosanostra http://flickr.com/photos/amcclen/281983490/

34. Opportunities Metadata recycling and reuse February 2010Karen Calhoun 34 Workflow analysis and process redesign

35. February 2010Karen Calhoun 35 Increasing investment in access systems Help build new kinds of systems for IR and delivery; many new kinds of metadata; emphasis on re-use, interconnections, interoperability Active participation in the university community Involvement in campus projects and digital asset management; metadata creation, maintenance, and consulting work Technology-driven research, teaching and learning Increasing involvement in digital library research, development, and production projects

36. February 2010Karen Calhoun 36 Disintermediation and user self-sufficiency Catalogue librarians have always served those who want to work self- sufficiently. Enhance ease of use through expertise in indexing, data organization and management, access vocabularies, taxonomies, ontologies, etc. Global infosphere, Web- based information, and multimedia Participate in developing standards and best practices

37. Thank You … Wishing You Good Fortune in the New Year! February 2010Karen Calhoun 37 By: EmmaJG http://www.flickr.com/photos/emmajg/3199018426/