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Component 16/Unit 5 Health IT Workforce Curriculum Version 1/Fall 2010 1 Professionalism/Customer Service in the Health Environment Unit 5 Regulatory Issues:

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Presentation on theme: "Component 16/Unit 5 Health IT Workforce Curriculum Version 1/Fall 2010 1 Professionalism/Customer Service in the Health Environment Unit 5 Regulatory Issues:"— Presentation transcript:

1 Component 16/Unit 5 Health IT Workforce Curriculum Version 1/Fall 2010 1 Professionalism/Customer Service in the Health Environment Unit 5 Regulatory Issues: HIPAA and Communication, Standard Precautions

2 Component 16/Unit 5 Health IT Workforce Curriculum Version 1/Fall 2010 2 Unit 5: Objectives Characterize the importance of and guidelines associated with infection control. Relate protecting yourself and others with standard precautions Explain HIPAA and communication

3 Component 16/Unit 5 Health IT Workforce Curriculum Version 1/Fall 2010 3 Infection Control The goal of infection control is to prevent the spread of infection from you to others and to others from you You will be in the healthcare setting, where patients and their families will also be Patients in particular are more vulnerable to infection and will have more serious consequences

4 Component 16/Unit 5 Health IT Workforce Curriculum Version 1/Fall 2010 4 Infection Control Patient who contract an infection in the hospital are said to have an Hospital Acquired Condition (HAC) Insurers, such as Medicare and Medicaid do not reimburse hospitals for the cost of caring for a patient with an HAC HACs are also a quality measure for healthcare organizations

5 Component 16/Unit 5 Health IT Workforce Curriculum Version 1/Fall 2010 5 Infection Control Frequent hand washing is the most effective means of infection control in healthcare Proper technique is important for hand washing Be sure to take enough time, repeat the alphabet to yourself twice Be sure to wash all surfaces on your hands, nails and under rings

6 Component 16/Unit 5 Health IT Workforce Curriculum Version 1/Fall 2010 6 Standard Precautions Standard Precautions means: all human blood/body fluids are to be treated as if they have blood borne pathogens. If it’s wet and came from a human, you should never touch it. Call for a staff member to arrange cleanup. If you have an exposure, get help right away. Tell the staff and follow their directions

7 Component 16/Unit 5 Health IT Workforce Curriculum Version 1/Fall 2010 7 HIPAA The Health Insurance Portability and Accountability Act was signed into United States law in 1996. It is a set of federal regulations with requirements that affect the privacy of healthcare information.

8 Component 16/Unit 5 Health IT Workforce Curriculum Version 1/Fall 2010 8 Important Components of HIPAA A Privacy Rule, which protects the privacy of individually identifiable health information, A Security Rule, which sets national standards for the security of electronic protected health information Confidentiality provisions of the Patient Safety Rule, which protect identifiable information being used to analyze patient safety events and improve patient safety.

9 Component 16/Unit 5 Health IT Workforce Curriculum Version 1/Fall 2010 9 Important Components of HIPAA HIPAA also calls for civil and criminal penalties for not obeying the law. An individual and their employer can both be penalized with fines and possibly be put in jail. In the execution of your professional responsibilities, you will likely see or discuss actual patient data.

10 Component 16/Unit 5 Health IT Workforce Curriculum Version 1/Fall 2010 10 HIPAA and Communication The intent of HIPAA is to protect patient privacy and allow patients some control over their medical information. It is not meant to interfere with communications that are required to provide medical care.

11 Component 16/Unit 5 Health IT Workforce Curriculum Version 1/Fall 2010 11 Guidelines for Communication Information you learn at the hospital or clinic stays there

12 Component 16/Unit 5 Health IT Workforce Curriculum Version 1/Fall 2010 12 Guidelines for Communication Information you learn at the hospital or clinic stays there Patient information in all forms must be kept confidential, including electronic data and the spoken word

13 Component 16/Unit 5 Health IT Workforce Curriculum Version 1/Fall 2010 13 Guidelines for Communication Information you learn at the hospital or clinic stays there Patient information in all forms must be kept confidential, including electronic data and the spoken word Information about a patient is only shared with someone who has a need to know, to do their job

14 Component 16/Unit 5 Health IT Workforce Curriculum Version 1/Fall 2010 14 Guidelines for Communication Information you learn at the hospital or clinic stays there Patient information in all forms must be kept confidential, including electronic data and the spoken word Information about a patient is only shared with someone who has a need to know, to do their job Be aware of what you are saying, who you are talking to, where you are, and who might be listening

15 Component 16/Unit 5 Health IT Workforce Curriculum Version 1/Fall 2010 15 Remember Be aware that in most organizations, inappropriately accessing patient data is an offense that will result in immediate termination from your job and possible criminal charges.

16 Component 16/Unit 5 Health IT Workforce Curriculum Version 1/Fall 2010 16 Summary HIPAA has clear rules on the communication of patient data Never share your computer password or access codes, log off when stepping away from your computer. De-identify any patient data that you are using to solve IT problems as much as possible. Be aware of your organizations specific policies on HIPAA and your professional role.

17 Component 16/Unit 5 Health IT Workforce Curriculum Version 1/Fall 2010 17 Summary HIPAA has clear rules on the communication of patient data Never share your computer password or access codes, log off when stepping away from your computer. De-identify any patient data that you are using to solve IT problems as much as possible. Be aware of your organizations specific policies on HIPAA and your professional role.

18 Component 16/Unit 5 Health IT Workforce Curriculum Version 1/Fall 2010 18 Summary HIPAA has clear rules on the communication of patient data Never share your computer password or access codes, log off when stepping away from your computer. De-identify any patient data that you are using to solve IT problems as much as possible. Be aware of your organizations specific policies on HIPAA and your professional role.

19 Component 16/Unit 5 Health IT Workforce Curriculum Version 1/Fall 2010 19 Summary HIPAA has clear rules on the communication of patient data Never share your computer password or access codes, log off when stepping away from your computer. De-identify any patient data that you are using to solve IT problems as much as possible. Be aware of your organizations specific policies on HIPAA and your professional role.

20 Component 16/Unit 5 Health IT Workforce Curriculum Version 1/Fall 2010 20 Summary Effective Infection control Can help you avoid getting infections from others Can help others avoid getting infections from you Protect vulnerable patients from getting infections and being even more ill Protect the healthcare organization from risk

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