1. CSIS-114: Management Information Systems
Dr. Eric Breimer

2. Syllabus Google “Eric Breimer” Click on CSIS-114 link
Click on Syllabus link

3. The Big Questions What is MIS? What should you learn from this class?
How can you enjoy this class?

4. What is MIS
MIS—management information systems—is the development and use of information systems that help businesses achieve their goals and objectives
Three key elements:
Components of information systems
Development and use of information systems
Achieving business goals and objectives

5. What is MIS Information Systems components
Hardware – desktops, laptops, PDAs
Software – operating systems, application programs
Data – facts and figures entered into computers
Procedures – how the other four components are used
People – users, technologists, IS support

6. Development and Use of Information Systems
You might
Specify the requirements of an information systems
Manage development projects that use information systems and technology
You must
Use information systems effectively and responsibly.

7. The Core Purpose of all Management information systems
Helps a business achieve goals and objectives
Increase sales / grow the business
Increase efficiency / cut costs
Make more money
Gain a competitive advantage

8. How Can You Enjoy This Class?
Think about the information systems around you and how they interact with each other. How do they affect your life and your job.
Every day you touch dozens of information systems.
Does the information provided make a difference?
Do the systems and information impact your personal life and your job?
© Pearson Prentice Hall 2009

9. Functional Areas
Early information system were designed to help business in key functional areas.
Accounting (Transaction Management)
Finance (Investment Management)
Marketing (Advertizing and Sales Management)
Human Resources (People Management)
Operations (Production Management)

10. Important questions
What is the five-component framework and why is it important?
What is information?
What are the characteristics of good information?
What is the difference between information technology and information systems?

11. Five-Component Framework?
Five components interact with each other to create a complete information system
Why is this important
In a business you are part of the information system
Most people think of IS as hardware and software only
Data, Procedures and People are the more crucial components
© Pearson Prentice Hall 2009

12. Actors, Instructions & Bridges
Actors – hardware and people take actions
Instructions – software and procedures provide instructions for actors
Bridges – data bridges hardware/software and people/procedures

13. Automation & Resistance to Change

14. High Tech vs. Low Tech Low tech – using an email program
just a small amount of work is being accomplished by a computer system.
High tech – implementing a customer support system
large amount of work is being accomplished by the computer system rather than humans.

15. How Can You Use the Five-Component Framework?
After this class, you’ll look at an information system and evaluate each component separately and then as a whole system.
Hardware is often the easiest component to identify and evaluate
Identifying and evaluating the role of the people can be tricky, but leads to a great understanding.

16. ITunes The business The goal The five components
© Pearson Prentice Hall 2009

17. What is Information? before we really talk about Information Systems…
Information is:
Knowledge derived from data.
Data presented in a meaningful context.
Data processed by summing, ordering, averaging, grouping, comparing, or other similar operations.
A difference that makes a difference.
Data
(input)
Information (output)
Processing

18. Data vs. Information Data raw facts no context just numbers and text
Data
raw facts
no context
just numbers and text
Information
data with context
processed data
value-added to data
summarized
organized
analyzed

19. Data vs. Information Data: 51009 Information: 5/10/09 $51,009
51009 Zip Code of Gary Indiana
Calumet Indiana

20. Data vs. Information Information Data 6.34 6.45 6.39 6.62 6.57 6.64
6.71
6.82
7.12
7.06

21. Data  Information  Knowledge
Summarizing the data
Averaging the data
Selecting part of the data
Graphing the data
Adding context
Adding value
Information

22. Data  Information  Knowledge
How is the info tied to outcomes?
Are there any patterns in the info?
What info is relevant to the problem?
How does this info effect the system?
What is the best way to use the info?
How can we add more value to the info?
Knowledge

23. What is Information? Information vs. Data is Subjective
What some people consider information, others think of as raw data.
Context changes occur in information systems when
the output of one system is input to another system

24. What is Information? Information is Subjective
Data in a manufacturing system may be very important to that system. When it’s combined with data from other systems, it may lose its prominence in the larger context.
Sales IS
Raw sales  Demand Forecast
Raw parts inventor  Production Forecast
 Expected Profits
Financial IS
Manufacturing IS

25. One User’s Information is Another User’s Data

26. Characteristics of Good Information?
Accurate – entering incorrect sales data creates false information.
Timely – knowing that production doesn’t have enough raw materials for next week’s schedule won’t be useful information three weeks from now.
Relevant – if your boss needs to know how many shipments were late last month, you shouldn’t give him a list of all items that shipped.
Worth its cost – is it cost worthy to map out the entire U.S. if you only need one state?
These are just a few characteristics that are important...

27. Information Technology vs. Information Systems?
Because many people confuse the two terms, compare what each one consists of and how the two differ.
Information technology drives the development of new information systems.
Information Systems include five components
Hardware
Software
Data
Procedures
People
Information technology pertains to
New Products
New Methods
Inventions
Standards

28. Information Technology vs. Information Systems?
Moore’s Law
“The number of transistors per square inch on an integrated chip doubles every 18 months.”
Dramatic Reduction in Price/Performance Ratio
Ratio fallen dramatically for over 40 years and is estimated to continue to fall in accordance with Moore’s Law.
Enabled developments such as:
Laser printers, Graphical user interfaces, High-speed communications, Cell phones, PDAs, , Internet

29. Information Technology vs. Information Systems?