1. Information about system status Piquet backup call Supervision of fire alarm systems Control room backup Computer support for HCI’s/terminals Confirmation of alcove’s fire alarms Intervention co-ordination of fire alarms in the accelerator tunnels Monitoring of technical control system infrastructure ST/MO Monitoring and Operation: Service Structure ST Technical Services PS Proton Synchrotron EP Experimental Physics EU Experiments LHC Large Hadron Collider VAC Vacuum IT Information Technology Provision of data/information for breakdown coordination and system status Estimation of intervention/unavailability time Tracking and analysis of events and interventions Coordination of works to minimize accelerator down-time System monitoring, on site interventions and remote actions Follow-up of interventions and troubleshooting coordination Work request registration via 72201 Alarm testing CERN Divisions in Partnership with ST/MO TS Technical Services TIS Technical Inspection - Safety Commission GS General Safety - Hygiene SPS/LEP CO Controls Maintenance of control communication hardware Verification of gas detection systems Calibration of gas detectors Support for guardians Management of electrical network (diesels); regular tests EJP management Coordination of transport outside normal working hours Specific repair coordination AA Alarm - Access CV Cooling - Ventilation EL Electrical Engineering - Telecom HM Heavy Handling - Transport TFM Technical Facilities Management IN Informatics Section TCR Technical Control Room Management of safety systems interventions (IS37) Environmental data monitoring Specific ServicesGeneral Services Round the Clock Services Group Services MO Monitoring - Operation IT Services Technical Infrastructure Electrical distribution networks Communication installations Fluid distribution networks Heating, cooling, ventilation, air conditioning equip. Cryogenic systems for LEP and LHC test facilities High vacuum for SPS, LEP Control and monitoring infrastructure equipment Fluid distribution networks Heating, ventilation, air conditioning equipment Safety, fire and gas detection equipment Site access equipment Control and monitoring infrastructure equipment OP Operation ACR Cryogenics FB Fire Brigade OP Operation CCRMCRXCRSCRPCR High Level Monitoring TCR/SCR Monitoring System Technical/Safety data acquisition and transmission Provision of monitoring applications TCR Control Desk (TCD) Single entry point for integration, modification or removal of elements in the TCR monitoring system (comprising alarms, analogue values, HCI’s, operation instructions etc.) The Alarm Integration Procedure (AIP) will ensure that this activity is successfully carried out. The central aspect is to define the TCR role and responsibility and all other information that is necessary to take a new monitoring task or to modify an existing one. Well defined and significant alarms, mimic diagrams and instructions as well as low alarm rates and zero False Alarms shall be obtained. TCR Monitoring, operation and corrective measures at fault states (on-site and remote, stand-by service information) of the entire technical infrastructure via a fully computerised remote control system comprising: co-ordination of troubleshooting activities to ensure the proper functioning optimise the restart after breakdowns for the accelerators analyse and report technical / co-ordination problems to the groups troubleshooting request registration on CERN’s technical infrastructure. Low Level Monitoring Infrastructure for monitoring data dispatching Guidance in ST "controls" and computing matters Support to maintenance management (CAMMS) Support to CERN Access and Registration Management System Setting up and following of the Software Support for Industrial Controls ST Desktop Support Specific breakdown dispatching and interventions Purchasing of standard hardware and inventory IT desktop support contract supervision Specific software installations and support MO Monitoring - Operation Dispatching of information on alarms during maintenance during events: power cuts, EJP-days, etc.