2. TASK 1. Pick up RC 2. Turn on DVD 3. Play/pause/stop movie 4. Turn off DVD

3.  Reach & stretch: RS1: Cannot hold out either arm in front to shake hands (no output)  Dexterity D5: Has difficulty unscrewing the lit of a coffee jar or using a pen or pencil  Vision V6: Has difficulty seeing to read ordinary newspaper print  Intellectual functioning: cannot read a short article  Not relevant: Locomotion, Hearing, Communication

4. Age: 16 + 4,041,000 = 8.6 %

5. Age: 75 + 1,177,000 = 27,8%

6.  Vision: small letters on RC  Dexterity: Be able to hold it, Small buttons  Intellectual functioning: Be able to understand how it works – and remember it. To be done Bigger letters, bigger buttons, (fewer buttons?)

7. Task 1. Hold it and open phone 2. Turn on phone 3. Call up a person (direct) 4. Call up a person using the contact list 5. Hold the phone up to the ear and hear 6. Have a conversasion 7. Terminate a call 8. Turn of the phone 9. Close the phone

8.  Reach & stretch: RS6: Has difficulty putting either arm up to head to put a hat on  Dexterity D4: Cannot pick up a small object such as a safety pin with either hand  Vision S9: Has difficulty seeing to read ordinary newspaper print  Hearing H8: Difficulty following a conversation against background noice  Communication C4: Is quite difficult for strangers to understand/ Finds it quite difficult to understand strangers  Intellectual functioning: forgets names, forgets what was supposed to be doing  Not relevant: Locomotion

9. Age: 16+ 4.142.000 = 8.8%

10. Age: 75+ 1.407.000 = 33%

11.  Hearing: Hard to hear if noisy background  Vision: Seeing the numbers on the buttons  Intellectual functioning: Be able remember a phonenumber or to use the menu  Dexterity: Having to use two hands open it, hitting small buttons To be done make it possible to turn the volume higher up, bigger letters, bigger buttons, have a menu button, bigger spacing bt buttons and change the flap to either no flap or a slider.

12. Assumption: The user is able to come/move to the phone. TASK 1. Pick up the receiver. 2. Dial a number. 3. Speak and listen. 4. Put down receiver.

13.  Reach & stretch: RS6: Has difficulty putting either arm up to head to put a hat on.  Dexterity: D5: Has difficulty picking up and pouring from a full kettle or serving food from a pan using a spoon or ladle.  Vision: S5: Cannot see well enough to read a newspaper headline.  Hearing : H5: Cannot use the telephone.  Communication: C4: Is quite difficult for strangers to understand/ Finds it quite difficult to understand strangers.  Intellectual functioning: I8: Often forgets the name of people in the family or friends seen regularly.  Not relevant: Locomotion.

14. Age 16+: 3.310.000 = 7%

15. Age 75+: 945.000 = 22%

16.  Intellectual functioning: You must remember the people you want to call.  Dexterity: Basic dexterity is required to handle the phone.  Hearing: A certain level of hearing is required.  Improvements: Intellectual functioning: Contact list with pictures (requires help from others). Dexterity: Make receiver lighter. Hearing: Make it possible to adjust the volume.

17.  TASK  Hold calendar and look in it  Communicate with people  Write appointments in calendar with a pen  read in it

18.  Not applicable: Locomotion, hearing,  Reach & stretch: R1: Cannot hold out either arm in front to shake hands  Dexterity: D6: Has difficulty unscrewing the lif of a coffee jar or using a pen or pencil  Vision: S9: Has difficulty seeing to read ordinary newspaper print  Communication: Full Communication capability  Intellectual functioning: I10: Cannot write a short letter to someone without help cannot write a short letter to someone witout help

19. Age: 16 + 4,047,000 People = 8,6 %

20. Age: 75 + 1,180,000 = 27,6 %

21.  Main issues: vision, dexterity, intellectual functioning  To be done: Make a bigger calendar with bigger letters