1. Best Practices = Best Business Belongings Annual Meeting April 17, 2010 Your Name

2. Fair Business Practices Promote accountability Honest dealings and respect for all Open communication Continuous improvement Honor all contracts and agreements

3. Build Productive Relationships Suppliers – Know the culture – Know the craft Staff – Respect – Listen – Value

4. Be a Trusted Trading Partner Comply with laws in country of origin Comply with customs in country of origin – May differ from established regulations!

5. Advertising Promotes Values Build customer loyalty Promote American crafts Educate customers Work with similar businesses

6. Future Go green whenever possible – Flyers – Recycle packing materials – Stock and use recycled wrapping paper