1. Values, Attitudes, Emotions, and Culture: The Manager as a Person
chapter three
Lecture 3
McGraw-Hill/Irwin
Copyright © 2011 by The McGraw-Hill Companies, Inc. All rights reserved.

2. Factors Affecting Organizational Culture
Figure 3.9

3. Socialization Organizational socialization
process by which newcomer’s learn an organization’s values and norms and acquire the work behaviors necessary to perform jobs effectively

4. Ceremonies and Rites Ceremonies and Rites
Formal events that recognize incidents of importance to the organization as a whole and to specific employees

5. Ceremonies and Rites Rites of passage Rites of integration
determine how individuals enter, advance within, or leave the organization
Rites of integration
shared announcements of organization successes, build and reinforce common bonds among organizational members
Rites of enhancement
let organizations publicly recognize and reward employees’ contributions and thus strengthen their commitment to organizational values
Figure 3.1 page 111

6. Stories and Language Communicate organizational culture
Stories reveal behaviors that are valued by the organization
Includes how people dress, the offices they occupy, the cars they drive, and the degree of formality they use when they address one another